Locauto Group - Pisa Aeroporto Reviews 

I was very satisfied with the rental car I had in Italy. It was easy to find my way around, and the car was nice and comfortable to drive.

We had a great experience renting the car! The pick-up process was very easy and smooth, and Simona was exceptionally kind, friendly, and helpful. She gave us useful advice and clear explanations to make sure everything went smoothly throughout the rental. The car was in excellent condition, very clean, and exactly what we needed. The drop-off process was also quick and hassle-free. Highly recommended, and we would definitely rent from them again!

Good service, smart new cars, great combination of price and quality!

The positive side is very friendly staff and tidy vehicles. It's a shame that you charge 50 e for fuel filling service! The fuel difference that was missing when returning the car is ok, but an additional 50 e refueling service?!! At the gas station located 400 m from your office? I have rented a car in many 'Renta 'companies, but I have never experienced this anywhere! Shame

I rented a car from Locauto in Padova. Everything went smoothly (quick pickup, a good car in good condition, no issues on the road over 10 days)—until the moment I returned the vehicle in Pisa!
The car was in excellent condition, but the Locauto agent paid close attention to the tires; he spotted a darker patch on one tire and marked an 'X' on the return form. I explained that I had driven on a very dusty road, but he insisted. At the start of the rental, I had taken photos of the car (which was in great shape) but not of the tires—which were indeed dirty but still in good condition to the touch! And Locauto didn't have any photos to show me, either.
I don't speak Italian well, and the agent spoke poor English and no French. I asked to speak to a manager, but he told me there was no one on-site—or even available by phone!
Upon my return, I discovered that Locauto had charged €300 against my security deposit! That’s more than the cost of a pair of tires—tires that certainly weren't replaced; they were probably just washed! It amounted to an extra 60% on top of the rental price! I filed a written complaint via the broker... but no response after 3 weeks.
It’s like those negative stereotypes people tell about Southern Italy!

Quick and fair

I had a problem with another car rental company and it was very easy to deal with Locauto. Everything worked well and the car fitted our needs.

The procedure of renting the car went well, the car was pretty good.

Very fast pick up and drop off, nice stuff. We got brand new ford puma. Totally recommended!

very efficient staff. I was attended to as soon as I arrived at the reception desk and the assistant was very helpful and professional with all that I requested.
the assistant in the carpark was also friendly and assisted professionally. when I returned the vehicle Giorgio was a very helpful, pleasant and professional young man. He even assisted me with my luggage and gave directions to the shuttle bus to get to the airport. This was my second time to rent from Locauto Group car rentals and will definitely go back next time I am in Italy.

The best car rental company I met until now. Quick booking procedure, very friendly personage at the counter as well as at the handover and car return. The car itself was top.

Third time renting with these guys. Quick. Great service. And the car is always nicer than I expect. They are now my Italy go to. I even changed my previous booking from a milder cheaper company as I trust them so much.

Great staff. Easy collection and drop off. Would highly recommend.

Service at Pisa airport was efficient and timely on check out and check in

Very easy to book and return, no hidden fees or charges. Car was clean!

Easy to pick up, easy to talk easy to give back if you did nothing wrong:) recomned it :)

The car I booked was unavailable but a part from that everything went well.
Check in time very fast and the price for automatic gear are a bit expensive.