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Locauto Group - Pisa Aeroporto Reviews 

4,161
TrustScore 4.5 out of 5

4.7

Piazzale Mario Cobianchi SNC, 56121 Pisa, Pisa / Toscana, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to fi... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this place! The whole house was incredibly clean and well maintained. We honestly felt a little bit like we were spending the best summer holidays at our grandparents’ coun... See more

Company replied

Rated 5 out of 5 stars

Did plenty of research in advance due to so many poor car hire experiences across Europe. Whilst Locauto are not the cheapest available it is clear that the extra money is worth it for the pleasant ex... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

  • +39 0243020421
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4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.7

All reviews

(4,161)

61,952 reviews in the last 12 months

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Rated 5 out of 5 stars

extra guarantee-not forced to do

1) rapid way to rent ,about 5 minuits , 2) front desk people nice and clear-open /3 correct about conditions ,rules and extra guarantee-not forced to do extra one,explans and the client choose

22 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

August hire car Italy

Very helpful staff. Everything went as planned.

16 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Everything was good

Everything was good. Car was nice and new. Staff was good. But you should to explain more about insurence rules. I have to paid for insures for two time, first when i am book the car (from discovered cars) and when second time in your offise because you said that you couldin't see the insures

23 August 2026
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Reply from Locauto Group - Pisa Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Friendly Staff quick help at the desk.

Friendly Staff quick help at the desk.
great looking and clean car.
clean intake and honest mentioning of previous damage on the car.
second time we rented a car from this company in Pisa and twice a very good service.
would go to the the next time again.

14 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. From arrival, the team were friendly, helpful, and very efficient. We were also offered a great price for an upgrade, which was a nice bonus. The whole process was quick and hassle-free. Highly recommend!

23 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Helpful staff

Helpful staff, simple process, no scams.

15 August 2026
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Reply from Locauto Group - Pisa Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

We were very skeptical considering some…

We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance either. Returned and not a problem at handover, car was checked over and all good. We'd use again.

5 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great experience

Great experience, simple process, helpful people

14 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Good clean car

Good clean car. Good staff. Just a queue at check in.

14 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for your review.
We are glad that you enjoyed our car and our staff.
At the same time, we apologize for the wait, as we are aware of how valuable our customers' time is.
We will share your feedback with our team to improve our service and we hope to welcome you back for a 5-star experience next time!

Elisa

Rated 5 out of 5 stars

Good var and good service

After a short waiting time, very good and nice service. Good standard of the car and fast retur in the end without problems

21 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Perfect rental experience

Very simple booked through Zest. Locauto were brilliant, simple to collect, perfect drop off in another location/airport. Highly recommend, would be my go to in future.

20 August 2026
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Reply from Locauto Group - Pisa Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

friendly hostesse

for a last minute booking, things went very smoothly

18 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Excellent Car Rental Experience in Italy

We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to finish.

The staff were friendly, professional and helpful, the car was in excellent condition, and both pick-up and return were quick and easy. We also rented two child seats, which worked perfectly and made travelling as a family much easier.

We really appreciated the flexibility of picking up the car in Pisa and returning it in Florence. We are very happy with our experience and would definitely choose Locauto again next time we rent a car in Italy. Highly recommended!

13 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 4 out of 5 stars

The car was very good mechanically and…

The car was very good mechanically and comfortable but we needed an explanation of the displays, especially how to work the nav and how to show distance run. We could not change driver display from tyre pressures and had great difficulty entering destinations desired in nav.

20 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Dear John,thank you for your review.
We are glad that you appreciated our car; at the same time, we apologize for the lack of information provided to you on the features of the car. We are sincerely sorry and we will share your feedback with our team to improve our service. We hope to welcome you back in the future for a better experience!

Elisa

Rated 5 out of 5 stars

Friendly staff

Friendly staff, fast service

19 August 2026
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Reply from Locauto Group - Pisa Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

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