From arriving at the desk to returning the car everything is perfect. The staff are friendly and professional. They don't hard sell upgrades or insurance. It's mentioned, once then move on. The car wa... See more
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We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more
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We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to fi... See more
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Did plenty of research in advance due to so many poor car hire experiences across Europe. Whilst Locauto are not the cheapest available it is clear that the extra money is worth it for the pleasant ex... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Contact info
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy
- +39 0243020421
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4.7
Excellent
4k reviews
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Easy proces, friendly and helpfull staf and good car!
Really friendly man that helped us when another car rental refused to change the main driver (my boyfriend lost his wallet so we wanted me to be the main driver)
Also really easy en friendly help when we brought the car back. I would recommend them!
16 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Having made a mistake on my…
Having made a mistake on my application, which I tried to correct without success with EasyJet. When collecting the car that mistake was very quickly altered by your very helpful customer advisor to my complete satisfaction. When making the same journey next year I will come direct to LOCAUTO and avoid dealing with EasyJet
4 August 2026
Reply from Locauto Group - Pisa Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Pisa Aeroporto
Dear Christos,thank you for your review.
We are glad that everything went well.
We hope to welcome you back soon for a 5-star experience.
Elisa
Great experience from the receipt of…
Great experience from the receipt of the car to the delivery.
14 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Pisa Aeroporto
Thank you for choosing Locauto and for taking the time to share your feedback. We take your suggestions very seriously and will be discussing them with our local team in Pisa to help us improve our service. We hope to have the opportunity to welcome you back in the future!
Anna
Smooth, transparent, pragmatic and no attempts to upsell or exploit you
Did plenty of research in advance due to so many poor car hire experiences across Europe. Whilst Locauto are not the cheapest available it is clear that the extra money is worth it for the pleasant experience and treatment, and smooth pick up and drop off. Will be the first firm I check when we go back to Italy.
14 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Pisa Aeroporto
Dear Even Heggdal,thnak you for sharing your experience.
We are glad that you enjoyed our smooth service and we look forward to welcoming you back in the future.
Elisa
Locauto is the best autorent on Italy
Locauto is the best autorent on Italy. Good price, quickly rent and nice staff
11 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Pick up was good
Pick up was good. I didn't get the estate but the replacement car was almost as big. Drop off was no issues. Overall, no drama.
6 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Pisa Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Replacement car needed
We had a flat tyre which was handled very badly. Instead of fixing a very simple problem, roadside assistance took the car away and left us in a rural area without a car. Locauto would not bring a replacement car to us, and we were without a car for 18 hours. I had to travel, at my own expense, to Siena to pick up a replacement car.
3 August 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Wildy,thank you for sharing your experience and giving us the opportunity to explain.
We are sorry for the issues you experienced during your rental; we are aware that a breakdown can be a very stressful situation.
We would like to remind you that in the event of a breakdown,the car delivery on-the-spot- is not a contracted service.
We are also pleased to notice that our branch staff provided you with a replacement car, despite this service is not contractually guaranteed, as subject to availability, pursuant to article 12 of our General Rental Conditions.
We are really sorry for the situation and we hope to welcome you back for a much better experience next time.
Chiara
How car rental should be…
Car a decent model in good condition all ready to go. Both the issue and return of the car were smooth and hassle free with none of the made-up damages you get from many companies. A good experience- I would recommend locauto
12 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for the great review! Stefania
Fiable
Reliable. The employees were really helpful during check in and check out. The car was brand new.
12 August 2026
Reply from Locauto Group - Pisa Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Fastest and most pleasant experience…
Fastest and most pleasant experience I've had yet hiring a car in Italy would definitely recommend!!
12 August 2026
Reply from Locauto Group - Pisa Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Super experience provided by the team…
Super experience provided by the team at Pisa, as ever!
Great friendly service, lovely cars and super easy to use with no stress. See you in a few weeks for my next booking!
10 August 2026
Reply from Locauto Group - Pisa Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Pisa Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Rental agent was friendly
Rental agent was friendly; car was new and clean. Recommend booking in advance for best price.
2 August 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Timwards,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back in the future for a 5-star experience.
Elisa
pickup in bergamo
pickup in bergamo. But deliverypoint in pisa give me stress for mentioning a damage which was an already on the form. I cant read italian. They can..????
10 August 2026
Reply from Locauto Group - Pisa Aeroporto
Dear Dennis,thank you for sharing your experience.
We completely understand how concerning it can be when a damage issue arises, especially when language barriers are involved.
To review your case in detail and ensure everything is properly verified, please contact our Customer Service team at https://portale.locautorent.com/websitecs/cs-home.aspx . Our team will be happy to assist you and provide all the necessary documentation regarding your rental and damage reports.
We hope to welcome you back for a better experience next time!
Elisa
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