Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... See more
Company replied
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See what reviewers are saying
Everything all great and we thank Locauto for that. But to ensure a fantastic experience, the company should explain how ZTL zones work with Waze (it simply does not work properly in these areas and y... See more
Company replied
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Great service and attitude! We needed a rental car during our time in Siena for a wedding and we didn’t have a booked reservation. The representatives were friendly and found us a suitable car within... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
Excellent
1k reviews
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The hire of the car was smooth and no…
The hire of the car was smooth and no problems returning the vehicle. I was asked if I wanted to take out no hassle insurance for eight days it was a bit pricey at 300 euros but I did accept it, something you might need to factor in.
31 May 2025
Reply from Locauto Group - Siena DT
Thank you for your feedback! Fausto
Make sure you take your passport as proof of identity
the staff were very patient withus as we had forgotten to take our passports with us. We did however have them on our phones.
24 May 2025
Reply from Locauto Group - Siena DT
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Great car and service!
It was a great car that worked well, with friendly, helpful agents. Grazie!
31 May 2025
Reply from Locauto Group - Siena DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Great experience
The Smart Check in was a tad clunky but once it was done, it made the car pick up very smooth. I was in and out in about 10 minutes.
14 May 2025
Reply from Locauto Group - Siena DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Great experience
The entire car rental process, from pick-up to return, was very well executed.
10 May 2025
Reply from Locauto Group - Siena DT
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Good service and a good selection of cars.
The service was fast and friendly. The car was new and in good condition. The car return was easy. Highly recommended! Jukka from Finland.
10 May 2025
Reply from Locauto Group - Siena DT
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
We are from the USA and don't speak…
We are from the USA and don't speak Italian. The people at the rental place in Siena were incredibly helpful and friendly.. The service was excellent.
The return also was effortless. Thank you
15 May 2025
Reply from Locauto Group - Siena DT
Thank you for the great review! Stefania
Easy car hire
We hired our car in Italy. Car hire with locauto was friendly and efficient.
The car was excellent and extremely clean.
We had to change where we returned the car to, and this was done easily and without any issue.
Will definitely use this company again.
29 April 2025
Reply from Locauto Group - Siena DT
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Everything no hidden surprises. was very smooth
Everything was very smooth. I hard a small scratch damage and the man inspecting the car on my return was able to give a cost for repair which I signed off on. It was very reasonable and no hidden surprises after. A very good experience all round.
10 May 2025
Reply from Locauto Group - Siena DT
That's great to hear! See you soon, Angelo
Helpful people
6 May 2025
Reply from Locauto Group - Siena DT
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
The service is Professional
The service is Quick and professionnel . The car was perfect and the one I rented
7 May 2025
Reply from Locauto Group - Siena DT
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Siena DT
Many thanks, see you soon! Erika
Professional and friendly attitude and many troubles to left the car
We wait just ten minutes to retire the car. The information about the assurance and the car was adequate and friendly.
The experience to left the car in Bolonia airport was opposite. To find the parking and then the places of Locauto inside was difficult. Finally, the instructions to find the office were wrong. When we found it there was no time to check. A nightmare
1 May 2025
Reply from Locauto Group - Siena DT
Thank you Lourdes for your positive review! Our customers feedback are important for us to improve the quality of the service provided. We can't wait to have you on board again, Carlo
Reply from Locauto Group - Siena DT
Many thanks, see you soon! Erika
Reply from Locauto Group - Siena DT
That's great to hear! See you soon, Angelo
The best place for rent a car
15 April 2025
Reply from Locauto Group - Siena DT
That's great to hear! See you soon, Angelo
Excellent friendly service
We have been renting from this company for several years and the service is always excellent. They are invariably friendly, helpful, and the prices are very fair. Solid recommend.
20 April 2025
Reply from Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Positive Car Rental Experience: Seamless Online and In-Person Service
The company's website provides exceptionally clear pages for making reservations, ensuring a comprehensive understanding of the available services. My experience at the office, both when collecting and returning the vehicle, was consistent with this standard of clarity and reliability; all aspects of the service were delivered as described. Although the office is situated somewhat outside the city, it remains conveniently reachable via public transportation or taxi. In conclusion, my experience renting a car from this company ranks among the best I have had.
12 April 2025
Reply from Locauto Group - Siena DT
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
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