This was my first time renting a car with this company. The office was supposed to open at 8:00 am, but the staff arrived around 8:30. I wasn’t in a rush, so it wasn’t a major issue for me. The c... See more
Company replied
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See what reviewers are saying
Everything was great from start to finish. The whole rental process was easy, clear, and well explained. The communication was good, and everything went smoothly. We are very satisfied with the servic... See more
Company replied
I recommend this car rental. Pick up was quick, person was nice and explained everything. We got almost new car in very good condition. We didn't have any issues during our Sicily trip.
Company replied
Absolutely fantastic car rental company and experience. We had an issue with a slow puncture repaired and got a full refund a few days later for the cost. Staff at both Trapani and Catania airports we... See more
Company replied
Company details
Written by the company
"Presso l'ufficio Locauto Rent di Trapani Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0923842884. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Contrada Birgi, 91100, Trapani, Trapani / Sicilia, Italy
- +39 0923842884
Unisciti a MyLocauto Friends
4.7
Excellent
1k reviews
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Very friendly staff
Very friendly staff, quick processing, no pressure to provide unnecessary services. Really good experience.
23 June 2024
Reply from Locauto Group - Trapani Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Trapani Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very good customer service!
4 June 2024
Reply from Locauto Group - Trapani Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Excellent car rental
Excellent car rental. No secret expenses. Sorry about that dent in the boot, but it really wasn't my fault. :D
22 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Good experience but too expensive
Was good experience. Service at the airport good and friendly. Shape of the car good. Bad: 100€ for a second driver by far to expensive. All in all price too high. For 10 days much more than 440€ is too much for a very little car with very small engine in the low season booked months in advance But no unexpected surprises what I liked.
10 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you Thomas for your feedback! We hope to see you again and deserve the 5th missing star! See you on the next rental, Gaia
Very good experience comparing to other…
Very good experience comparing to other similar companies in Italy. This time I tried the Booking ensurence and it went perfectly. Also Giorgio at Trapani Aeroport was very kind and clear with all the details.
14 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
All was perfect :the car nearly new
All was perfect :the car nearly new, personnel freindly, correct informations.
5 June 2024
Reply from Locauto Group - Trapani Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Great choice
Everything was perfect, only the car could have been washed and cleaned better
11 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your feedback! Fausto
Everythink was great
Everythink was great, fast and without complications. Thank you for your service.
4 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Excellent staff and very clean cars
Excellent staff and very clean cars
All staff were very helpful and considerate.
3 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The lady on reception was excellent
The lady on reception was excellent. Very welcoming and spoke fluent English. This was on arrival and departure. The car was exactly what we needed.
3 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
All was OK
All was OK, the car was clean and almost new ;) no problem with the car or with the kiosk lade on the Airport. I'm sure I'll use this Locauto car rental in the future again.
2 June 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
straight-forward pick up and drop off
straight-forward pick up and drop off - competitive conditions - no deposit - pleasant staff -
29 May 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you so much Giuseppe! We are glad to know you had a good experience with Locauto! Is there anything would you suggest we improve to achieve 5 stars? See you soon, Luca
Checking damages + english level
Nohting to say about the information done or about the check in experience itself. However once we have asked for someone to come with us, to check out the car, and see potential damages before picking it up, that wouldn't be listed in the contract, the employees become more indifferent. And i also think that employees should have good english speaking skills in order to facilitate the experience.
28 May 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your feedback and for taking the time to leave us a 3 stars review. We hope to see you again soon and we will make sure you will live a 5 stars experience! See you on the next rental, Luca
Excellent service from start to finish
Excellent service from start to finish, the lady on the reception desk when we arrived was very helpful at clarifying the rental conditions also offered extra protection on the vehicle for any unforeseen hiccups i.e. flat tyre, breakdown ect. To save time and initial expense which was very helpful. On drop-off of the vehicle a similar experience which was very quick and professional. After a check of the vehicle and fuel gauge, we was asked to sign paper work and the handover was complete, we felt very satisfied with the service which was received throughout. 19/5-26/5/2024
19 May 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Trapani Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Rent the car is easy.
11 May 2024
Reply from Locauto Group - Trapani Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Trapani Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
everything was processed very quickly
everything was processed very quickly, without a queue
7 May 2024
Reply from Locauto Group - Trapani Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Trapani Aeroporto
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
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