Banner for Locauto Group - Trieste Aeroporto

Locauto Group - Trieste Aeroporto Reviews 2,120

TrustScore 4.5 out of 5

4.7

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rhe car was brand new, clean and with good accessories. The staff were friendly, polite and efficient. Everything was made simple from collection to drop off.

Company replied

Rated 3 out of 5 stars

Picking up the car was relatively easy, it’s a standard procedure. Although finding the car and returning it is a bit of a challenge. No marked stalls for Locauto, and the personnel there when I was r... See more

Company replied

Rated 5 out of 5 stars

The staff was professional and welcoming. The booking process was smooth, and we received a reasonable price with no hidden fees. The car (Opel Corsa) was reliable and met our expectations.

Company replied

Rated 5 out of 5 stars

Fairly quick and easy pick-up, after waiting for around 30 minutes with two people in front of me. A nice, new car, no problems during the rental. Quick and easy return with no damage caused or record... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
Promotion box for Locauto Group - Trieste Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Rhe car was brand new, clean and with good accessories. The staff were friendly, polite and efficient. Everything was made simple from collection to drop off.

16 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Life with the Locauto group

Easy to deal with
Received a good quality rental car
Would definitely use again

17 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 3 out of 5 stars

Picking up the car was relatively easy

Picking up the car was relatively easy, it’s a standard procedure. Although finding the car and returning it is a bit of a challenge. No marked stalls for Locauto, and the personnel there when I was returning the car, was not overly acting professionally. That may be the area for improvement. Good luck.

15 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Dear Milanovic,thank you for your review.We are glad that you enjoyed our smooth procedures.
We apologize for the issues experienced during the car return.We are aware that the lack of signage can make the return process stressful. Unfortunately, signage placement is managed by the airport authorities.Please accept our appreciation for your patience and understanding.
Regarding our staff,we sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
Your feedback is valuable to us to improve our service and we hope to welcome you back in the future with a better experience.

Elisa

Rated 3 out of 5 stars

Misleading coverage

The car was great for the price range.
The only negative thing was the coverage.
I didn't add any insurance and I explicitly asked the lady if the inner mechanics were covered. She told me they weren't so I was worried all the time. But afterwards, I read the agreement and it states that everything which brakes due to time and constant usage is covered.
So I do recommend them but know that if you ask they'll definitely suggest a coverage even when don't really need it.

Edit:
I booked with discovercars but I didn't buy any insurance from them, that's why I'm saying the inner mechanics are covered either way.

2 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hello Arlind, thank you for sharing your experience and allowing us the opportunity to clarify. Because your booking was made through an intermediary company, any additional coverage you purchased through them operates on a reimbursement basis. This means you would need to pay Locauto directly for any new damage, and then claim a refund from that company afterward.
Therefore, when you asked our desk agent if you were covered, the correct answer from our perspective was 'no,' as we can only verify policies and terms held directly with Locauto.
We hope this clarifies that our intention was never to mislead you, but rather to provide the most accurate information based on our official terms and conditions.

Anna

Rated 5 out of 5 stars

Friendly service

Friendly service, no delays, just simple and smooth

3 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

good

good car and communication

5 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Professional Service and Reliable Car

The staff was professional and welcoming. The booking process was smooth, and we received a reasonable price with no hidden fees. The car (Opel Corsa) was reliable and met our expectations.

4 June 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Excellent service

Excellent service. New car. Nice staff.

27 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Great service

Great service, in 3 languages

6 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The person helping us was great

The person helping us was great. Explained everything and gave us a clean car.

26 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

kind and dedicated staff

kind and dedicated staff, good services easy to go, no deposit

23 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

all good

all good, everythink was smooth

22 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Dear Mojca,thank you for sharing your experience.
We are glad that you enjoyed our fast and easy procedures.
We hope to welcome you back in the future.
Chiara

Rated 5 out of 5 stars

Quick, professional staff and brand new car

Very quick, efficient and professional staff. No Hussle in anyway. Pick-up was really easy and smooth. Overall took around 15 min. The lady staff walked me through the parking lot in order to get the car and check it for issues all together. The same when dropping off. The came outside while heavy raining was pouring and they checked everything. Overall in-and-out less than 10min.
Great place and brand new Ford Puma with 1200Kms on the clock.

9 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

great team

great team, great price, great experience!

12 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Good car quality

Good car quality, nice and adjustable service, good insurance conditions !

6 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

This was amazing experience and high…

This was amazing experience and high quality service. Thank you

10 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

A good rental experience.

Fairly quick and easy pick-up, after waiting for around 30 minutes with two people in front of me. A nice, new car, no problems during the rental. Quick and easy return with no damage caused or recorded. The staff at Trieste Airport location were friendly and helpful.

1 May 2026
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look