Attentive reception, fast check in/check out, competitive daily rate and great car. Most of all, very helpful and friendly staff at every point of contact.
Company replied
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See what reviewers are saying
Very friendly and helpful staff at the airport desk, with excellent English. The brand, high-spec new BMW X1 was perfect for five of us to tour the Dolomites. I will use Locauto the next time I visit... See more
Company replied
Very rude delivery person at car handing over. Language in Italian in car, not everybody speak Italian, especially if booking in with an international driving licence Please change language to Eng... See more
Company replied
Friendly, professional staff; quick to do paperwork; clean, great car as ordered. Return also painless. Overall, great staff made for a great experience.
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Venezia Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020409. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Galileo Galilei, 30, 30030, Tessera, Venezia / Veneto, Italy
- +39 0243020409
Unisciti a MyLocauto Friends
4.6
Excellent
4k reviews
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Very good customer service and easy to extend rental
Attentive reception, fast check in/check out, competitive daily rate and great car. Most of all, very helpful and friendly staff at every point of contact.
2 August 2026
Reply from Locauto Group - Venezia Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Venezia Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Very easy to rent the car and good…
Very easy to rent the car and good service. Nice new car.
24 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Very good service
Very good service, very good price including full insurance, friendly staff, new and reliable car. Overall,recommend unreservedly.
1 August 2026
Reply from Locauto Group - Venezia Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very friendly and helpful staff at the…
Very friendly and helpful staff at the airport desk, with excellent English. The brand, high-spec new BMW X1 was perfect for five of us to tour the Dolomites. I will use Locauto the next time I visit Italy. Fair price.
20 July 2026
Reply from Locauto Group - Venezia Aeroporto
That's great to hear! See you soon, Angelo
They helped us in difficult situation…
They helped us in difficult situation as our booking was with wrong date, thank you!
17 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Excellent service
Friendly, professional staff; quick to do paperwork; clean, great car as ordered. Return also painless. Overall, great staff made for a great experience.
30 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
They got us out of a pinch
They got us out of a pinch. Booking in person was great. Returning our car was terrible. We had two cars. One was simple, the other not so much. The lady who helped us looked over our car for 5 minutes, made us pay an extra day for being a little late. She was rude. Other car had no extra charges and check in took about 30 seconds.
31 July 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Jonathan,thank you for sharing your experience.
We sincerely apologize if the interaction did not feel as welcoming as it should have been. It is never our intention to make a customer feel uncomfortable, as our standard approach is built on courtesy and hospitality. Sometimes, despite our best efforts, misunderstandings or stressful moments can occur.
We will absolutely sync up with our team at that location to make sure we improve our customer service.
For any further questions, please do not heitate to get in touch with our Customer Service at this link:https://portale.locautorent.com/websitecs/cs-home.aspx
We really hope you'll give us another chance in the future.
Elisa
The first vehicle provided was…
The first vehicle provided was completely inconsistent with my reservation. I booked an Audi A3 Avant, but was handed a Jeep SUV instead.
Shortly after driving out of the airport rental station, the tire pressure warning light went off. It was already very late that day, so we decided not to return for a replacement immediately.
We contacted customer service first thing the next morning, only to be told the issue could only be resolved with an in-person visit to the rental desk. We finally got the car replaced in the evening of the second day, resulting in a full day of lost usage and major disruption to our travel plans。
23 July 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Weijia,thank you for taking the time to share your feedback with us.
We are truly sorry for the frustrating experience you had during your rental. Providing a vehicle that did not match your reservation expectations and experiencing a technical issue right after pickup is certainly not reflective of our standard of service.
Please accept our sincere apologies for the inconvenience. While all our vehicles undergo thorough checks and preparation before each hire, warning lights can unfortunately trigger unexpectedly shortly after a journey begins.
Please do not hesitate to contact our customer service team directly via our support portal:https://portale.locautorent.com/websitecs/cs-home.aspx
We truly appreciate your patience and hope to provide you with a seamless experience in the future.
Elisa
Better than the Price Paid
The Citreon C3 was not our original reservation, but it was the vehicle provided-- it was far superior to the Opel Corsa we were anticipating! Every staff member we interacted with was kind and helpful. The lack of clarity and seemingly intentional obfuscation of what charges are owed and applied was slightly frustrating, but hardly impactful.
23 July 2026
Reply from Locauto Group - Venezia Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Venezia Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
The location was a little difficult to…
The location was a little difficult to navigate. Staff was helpful
29 July 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Ron,thank you for sharing your experience.
We are glad that you enjoyed ou helpful staff.
At the same time we apologize for the issues experienced during the return of the vehicle.
We will share your feedback with our team to improve the information provided at the counter.
We hope to welcome you back for an even better experience next time.
Elisa
Easy rental from start to finish
Easy rental from start to finish. Car worked well. Staff were friendly.
21 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Smooth experience
Very smooth and quick check-in and return in Venezia airport. Car was fresh and clean.
28 July 2026
Reply from Locauto Group - Venezia Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Copilot said:
Copilot said:
I recently rented a car with Locauto in Venice and had a very positive experience. The entire process was smooth and efficient, from the pick-up to the return of the vehicle. The staff was professional, friendly, and helpful, making everything easy and stress-free. The car was in excellent condition, clean, comfortable, and exactly as expected. It was the perfect way to explore the region with complete flexibility. I would definitely recommend Locauto to anyone looking for a reliable and customer-focused car rental company in Italy
20 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Venezia Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Venezia Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very well.q good experience
Very well. Although too many people waiting in the office, to take the car.
26 July 2026
Reply from Locauto Group - Venezia Aeroporto
Dear Luis Alfonso,thank you for sharing your experience.
We are glad that you enjoyed the service.
At the same time we apologize for the wait.
We are aware that our customers' time is extremely valuable and our priority is to offer smart and fast procedures.
We will share your feedback with the relevant department to improve our service and we hope to welcome you back for a better experience next time.
Chiara
The communication with the company was…
The communication with the company was smooth and the car was great!
23 July 2026
Reply from Locauto Group - Venezia Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
The rental went very smooth with no…
The rental went very smooth with no hidden fees.
It was a real pleasure since they did not require a international driver license like some other companies do.
20 July 2026
Reply from Locauto Group - Venezia Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
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