Searching for a hard-to-find bottle, I actually found TWO on this site. The purchasing process was easy apart from a little confusion over the courier's PIN, which caused no realo problem and showed t... See more
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Review summary
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Reviews shaping this summary
Ordered on Sunday. It says delivery 3-5 working days. Was a bit worried as I wanted it for the Friday. Put a note in to request asap please. OMG!!! Such service!!! Received notification of order withi... See more
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It was easy to navigate the website and find bottles hard to find in shops. Great service, speedy replies from the customer service team. Due to the type of service provided, read the descriptions bef... See more
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Lochs of Whisky has a great selection of rare bottlings. Shipping is fast and secure, and the packaging is done very carefully to ensure the product's safety during transportation. Lochs of Whisky h... See more
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Company details
- #35 of 80 best companies in Wine shop
- #49 of 84 best companies in Alcohol Store
- #18 of 35 best companies in Alcoholic Beverage Wholesaler
- #9 of 32 best companies in Beer shop
Written by the company
Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.
Contact info
Glebe Street, OL2 7SF, Oldham, United Kingdom
- 01616942792
- sales@lochsofwhisky.com
- lochsofwhisky.com
4.8
Excellent
306 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lochsofwhisky
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that you found our customer service helpful. Your kind words mean a lot to us, and we’re always here if you need any further assistance.
Warm regards,
Natalie
Customer Support – Lochs of Whisky
The package was delivered on time and…
The package was delivered on time and well packed.
The young lady who delivered it was very helpful and polite.
Will be back sometime in the future maybe for more
12 August 2025
Reply from Lochsofwhisky
Thank you so much for your kind words and 5-star review!
We’re delighted to hear your order arrived on time, safely packed, and that our delivery team made such a positive impression. We look forward to welcoming you back in the future.
Best regards,
Natalie
Customer Support – Lochs of Whisky
Item was as described and faultless…
Item was as described and faultless delivery, thank you
6 August 2025
Reply from Lochsofwhisky
Thank you so much for your kind words and 5-star review!
We’re delighted to hear that your item arrived just as described and that delivery went smoothly. Your satisfaction means the world to us.
Best wishes,
Natalie
Customer Support – Lochs of Whisky
Found a bottle I had been searching…
Found a bottle I had been searching for. Quite pricey but well packed.
29 July 2025
Reply from Lochsofwhisky
Thank you for your review! We're so glad you were able to find the bottle you'd been searching for — it's always a great feeling to track down something special. We appreciate your feedback on the pricing and are pleased to hear it arrived well packed.
If you ever need help finding another rare gem, we're here to help!
Warm regards,
Natalie
Customer Support
Lochs of Whisky
Rare find of 100% whisky.
I was so pleased to actually find a bottle of 100%. None in my locality but one found in Scotland. Memories of previous bottle bought in 1970. Very special whisky. Well packed and delivered promptly. Thank you.
9 July 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your heartfelt review.
We’re absolutely delighted we could help you find such a special bottle — especially one that brings back memories from 1970! It's always an honour to be part of moments like these.
We're glad it arrived safely and promptly, and we truly appreciate your kind words. Here's to many more memorable drams!
Warm regards,
Natalie
Customer Support – Lochs of Whisky
Best whisky shop
Best customer service
Fast Delivery
Fast Update on shipment
8 July 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your amazing 5-star review!
We’re thrilled to hear you had such a positive experience with Lochs of Whisky — from our selection and customer service to the speed of delivery and updates.
It truly means a lot to the whole team, and we’re so glad we could deliver the service you deserve.
We look forward to welcoming you back again soon!
Warmest regards,
Natalie
Customer Services
Lochs of Whisky
Amazing service
Yet to open the whisky I got from them but exceptional customer service and worked with the delivery vendor to fix an incorrect address I entered. Special shout out to Natalie and Shannon who helped me resolve the issue although it was my fault
16 July 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your kind words and wonderful 5-star review!
We’re delighted to hear that you were pleased with the service, and it was an absolute pleasure helping you get everything sorted.
We completely understand that these things happen, and we’re just glad we could assist in getting your order to you safely. I’ll be sure to pass your shout-out on to Shannon too – she’ll be thrilled to hear it!
We hope you enjoy your whisky when the time comes to open it – slàinte mhath!
Warm regards,
Natalie
Customer Services
Lochs of Whisky
Easy transaction and excellent website
Easy transaction and excellent website. Easy ordering . Fast, efficient despatch . Perfect thank you
14 July 2025
Reply from Lochsofwhisky
Thank you so much for your wonderful 5-star review!
We're delighted to hear you found the transaction smooth and the website easy to use. It's great to know your order was dispatched quickly and efficiently — that’s exactly the experience we aim to provide.
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Natalie
Customer Support
Lochs of Whisky
Delivered quickly and securely
30 June 2025
Reply from Lochsofwhisky
Thank you for your great review!
We're so pleased to hear your order arrived quickly and securely. It means a lot to us that you took the time to share your experience.
We hope you enjoy your purchase and look forward to serving you again soon.
Best regards,
Natalie
Customer Support – Lochs Of Whisky
Reply from Lochsofwhisky
Thank you for your lovely review!
We’re so pleased you found the delivery fast and your experience excellent. We really appreciate your recommendation and hope you enjoy your new furniture.
Best wishes,
Natalie, Customer Support – Lakeland Furniture
First class from start to finish would…
First class from start to finish would highly recommend.
30 June 2025
Reply from Lochsofwhisky
Thank you so much for your kind words!
We’re thrilled to hear you found your experience with us first class from start to finish. Your recommendation means a lot to us, and we hope you enjoy your new furniture for many years to come.
Best wishes,
Natalie, Customer Support – Lakeland Furniture
Son's birthday present
Such good service, my son will be over the moon.
It's a birthday present.
We will be ordering again.
Thank you
4 July 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your lovely review!
We’re delighted to hear you were happy with the service, and we hope your son has a fantastic birthday and loves his present. We look forward to welcoming you back again soon.
Best wishes,
Natalie, Customer Support – Lochs of Whisky
Superb service
Superb service. Highly recommended. Shop with confidence.
23 June 2025
Unprompted review
Reply from Lochsofwhisky
Thank you for your fantastic 5-star review!
We’re so pleased to hear you were happy with our service and truly appreciate your recommendation. We hope to welcome you back again soon.
Best wishes,
Natalie, Customer Support – Lochs of Whisky
Salute whiskey
My order was dispatched really quickly arrived earlier than expected pakaged really well very pleased with the service from start to finish thank you would recommend to anyone
30 June 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for taking the time to leave us this wonderful 5-star review!
We’re delighted to hear your order arrived earlier than expected and that you were pleased with the packaging and service throughout.
Your recommendation truly means a lot to us.
Slàinte,
Natalie, Customer Support – Lochs of Whisky
Excellent service
Excellent service from Lochs of Whisky. This was a first purchase of a special edition bottle of Bowmore for a friend's 50th. I received the order within 2 days, so great service. It arrived well packaged and in one piece. I would definitely recommend Lochs of Whisky.
16 June 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for taking the time to leave us this lovely review!
We’re so pleased your first purchase with us was a smooth experience and that your special edition Bowmore arrived quickly and safely for your friend’s 50th. It’s wonderful to hear you would recommend us, and we truly appreciate your kind words.
We hope your friend enjoys their special bottle, and we look forward to helping you again in the future.
Warm regards,
Natalie
Customer Support – Lochs of Whisky
A very elegant service they provide…
A very elegant service they provide towards there customers there range of whisky is second to none the price are just fantastic and such quality delivery and great customer care and support and just all round just excellent 5 stars to lochs of whisky
16 June 2025
Reply from Lochsofwhisky
Thank you so much for your wonderful 5-star review!
It’s fantastic to hear you enjoyed our range, pricing, and the quality of our service. We’re delighted you found the delivery and customer care excellent, as we always strive to provide a seamless and personal experience for our customers.
Your kind words and support truly mean a lot to us, and we look forward to welcoming you back to Lochs of Whisky soon.
Warm regards,
Natalie
Customer Support – Lochs of Whisky
Found items that I couldn't get any…
Found items that I couldn't get any where else. Quick delivery and well packaged will definitely order again would recommend to friends and family
13 June 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your fantastic review!
We’re so pleased you found those hard-to-find items with us and that your order arrived quickly and safely. It means a lot to know you would recommend us to friends and family, and we truly appreciate your support.
We look forward to welcoming you back for your next order!
Warm regards,
Natalie
Customer Support – Lochs of Whisky
Was kept up to date with tracking…
Was kept up to date with tracking information, arrived on time and was well packaged. Will definitely order from this co.pany again and will recommend them to friends
10 June 2025
Reply from Lochsofwhisky
Thank you so much for your lovely review!
We’re delighted to hear your order arrived on time and safely, and that you felt well-informed throughout. It means a lot that you would recommend us and shop with us again.
We truly appreciate your support and look forward to welcoming you back to Lochs of Whisky soon.
Warmest thanks,
Natalie
Lochs of Whisky
Good selection
Good selection, I was able to find the particular bottle I was after and at a reasonable price. Very prompt delivery and well packaged - an excellent experience end to end.
9 June 2025
Unprompted review
Reply from Lochsofwhisky
Thank you so much for your kind words!
We’re delighted you found the bottle you were looking for at a good price, and that you were happy with the delivery and packaging. It’s wonderful to know you had an excellent experience from start to finish.
We truly appreciate your support and look forward to serving you again soon.
Warmest thanks,
Natalie
Lochs of Whisky
Reply from Lochsofwhisky
Thank you so much for your wonderful review!
We’re delighted to hear you’re happy with the quality of our production and customer service. It truly means a lot to us that you took the time to share your experience.
We look forward to welcoming you back to Lochs of Whisky soon.
Warmest thanks,
Natalie
Lochs of Whisky
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