Lochsofwhisky Reviews 306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and secure delivery, noting that products arrive well-packaged and in excellent condition. Many highlight the ease of navigating the website and the simple ordering process, often finding rare or hard-to-find items. The overall service is frequently described as excellent, with quick communication and efficient order fulfillment, often exceeding delivery expectations. However, some people mentioned issues with product condition, such as worn boxes or damaged labels, despite the item not being new. A few other people also felt that there were problems with order fulfillment, including items being out of stock after purchase or receiving products with broken seals.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of rare and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, highlighting it as an absolute pleasure to deal with, with... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and prompt... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the product itself, often describing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searching for a hard-to-find bottle, I actually found TWO on this site. The purchasing process was easy apart from a little confusion over the courier's PIN, which caused no realo problem and showed t... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday. It says delivery 3-5 working days. Was a bit worried as I wanted it for the Friday. Put a note in to request asap please. OMG!!! Such service!!! Received notification of order withi... See more

Company replied

Rated 5 out of 5 stars

It was easy to navigate the website and find bottles hard to find in shops. Great service, speedy replies from the customer service team. Due to the type of service provided, read the descriptions bef... See more

Company replied

Rated 5 out of 5 stars

Lochs of Whisky has a great selection of rare bottlings. Shipping is fast and secure, and the packaging is done very carefully to ensure the product's safety during transportation. Lochs of Whisky h... See more

Company replied


Company details

  1. #35 of 80 best companies in Wine shop
  2. #49 of 84 best companies in Alcohol Store
  3. #18 of 35 best companies in Alcoholic Beverage Wholesaler
  4. #9 of 32 best companies in Beer shop

Written by the company

Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The website was easy to use.

The website was easy to use.
Excellent choice of whisky. Very good prices. Quick and efficient delivery. Thank you.

10 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thanks so much for your lovely 5-star review! We’re really happy to hear you found the website easy to use and were pleased with our whisky range, prices, and quick delivery.

We really appreciate your support — cheers from all of us at Lochs of Whisky! 🥃

Best wishes,
Molly
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Item well described and was as…

Item well described and was as described. Easy ordering and prompt posting. I would highly recommend.

23 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your wonderful 5-star review! We’re so pleased to hear everything arrived as described and that you found the ordering process nice and easy.

We really appreciate your kind recommendation — it means a lot to us!

Best wishes,
Molly
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Prompt posting

Prompt posting

21 October 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for your 5-star review! We’re so glad to hear your order arrived promptly and that you were pleased with our service. We really appreciate your support!

Best wishes,
Molly
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Good service

The item purchased was as described and was well packaged. Fast delivery as well. Kept me informed. Good service

5 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your 5-star review! We're delighted to hear that you found it easy to place your order and that everything arrived safely and in perfect condition. It’s wonderful to know you’d recommend us to friends and family — we truly appreciate your support!

Best regards,
Molly
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Very easy to find what you want.

Very easy to find what you want. From order to payment was not stressful at all with no pages offering thing you do not want. Would use again and recommend to friends and family. The product arrived very well packaged and in good order.

17 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your lovely 5-star review! We're delighted to hear you found the ordering process simple and stress-free, and that your order arrived well packaged and in great condition. Your recommendation means a lot to us — we truly appreciate your support!

Best wishes,
Molly
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Well packed

Well packed, bottle came safely.

6 October 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for your kind review! We’re so glad to hear your order arrived safely and that you were happy with the packaging.

Enjoy your whisky!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Fantastic service!!!!!!

Fantastic service!!!!!!
I could only find Jura elixir on European sites so I was cautious to buy. I have been looking for a couple of years on and off for one of my favourite discontinued whiskys. I was so chuffed when by the off chance I found it on this site.
Absolutely thrilled with their quick and safe service. Thank you so much...

14 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your fantastic review! We’re absolutely delighted to hear you finally found your much-loved Jura Elixir with us — it’s always a special moment to track down an old favourite.

We really appreciate your trust and kind words about our service, and we’re thrilled everything arrived safely. Enjoy every drop!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Prompt attention to order and arrived…

Prompt attention to order and arrived safely

8 October 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your kind review! We're delighted to hear your order arrived safely and that you were pleased with the prompt service.

We really appreciate you taking the time to share your experience and hope you enjoy your purchase!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Simply lovely

Simply lovely! Easy to navigate their website, huge amount of whisky to choose from, super fast delivery, great company overall. Highly recommended.

10 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your kind words and 5⭐ review!
We’re thrilled to hear you found our website easy to use, enjoyed the wide range of whiskies, and were happy with the speedy delivery. Your recommendation means a lot to us, and we can’t wait to welcome you back again soon.

Warm regards,
Natalie
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Outstanding service and tremendous…

Outstanding service and tremendous product, exactly as described.

8 October 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your 5⭐ feedback!
We’re delighted to hear you’re pleased with both our service and the product. It’s wonderful to know everything was exactly as described. We look forward to serving you again soon!

Warm regards,
Natalie
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Fast and safely packaged delivery

Bought a rare bottle of whisky from this website, it arrived within a few days and was packaged safely - the description of the item was accurate, the website itself is easy to navigate. Will likely use them again.

28 August 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your kind words and 5-star review! We’re delighted to hear your rare bottle arrived quickly and safely, and that you found our website easy to use. We really appreciate your trust in us and look forward to welcoming you back again soon.

Best wishes,
Natalie
Customer Services – Lochs of Whisky

Rated 5 out of 5 stars
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for your kind words — we’re so glad the packaging met your expectations! We always want every bottle to arrive safely and in perfect condition.

Warm regards,
Natalie
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Superb special whisky edition

Found a long loved Whisky limited bottling at a good price at Lochs and couldn't believe my luck. Can now enjoy something which at the time I first was lucky enough to be given a bottle st Christmas, I thought I would never be able to find again. Brilliant that this company managed to find some of this superb whisky. Thank you Lochs

1 September 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

What a fantastic story — we’re so pleased you were able to rediscover a much-loved whisky through us! It’s always special when a bottle brings back great memories, and we’re delighted we could help you enjoy it again.

Thank you for your kind words and for sharing your experience — it means a lot to us. We hope every dram of your special edition is as memorable as the first.

Slàinte,
Natalie
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

Provides a service that is hard to find today.

I have been looking for two different bottles of Malt for a while, I found them here, priced reasonably for rarer bottles.

They arrived very quickly, well packed with tracking and delivery info sent promptly.

Website is efficient, if its not in stock you cant buy it, it couldn't be simpler.

it is the second time I have used them this year and they are now my go to for harder to find products.

I thoroughly recommend the stock, service and delivery.

11 September 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found the rare bottles you’d been searching for and that your experience with us — from ordering through to delivery — has been smooth and reliable.

It means a lot to know you’ve chosen us as your go-to for those harder-to-find whiskies, and we truly appreciate your recommendation. We look forward to helping you discover more special bottles in the future!

Warm regards,
Natalie
Customer Support
Lochs of Whisky

Rated 5 out of 5 stars

A great company with an unusual variety…

A great company with an unusual variety of great whisky, fast delivery too

3 September 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for the fantastic 5★ review!
We’re delighted you enjoyed our unique whisky selection and speedy delivery. It’s wonderful to hear such positive feedback.

Slàinte,
Natalie
Customer Service – Lochs of Whisky

Rated 5 out of 5 stars

Great selection and fast delivery

Great selection and fast delivery. Very impressed

4 September 2025
Unprompted review
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for your 5★ review!
We’re so pleased you enjoyed our selection and speedy delivery – your feedback means a lot.

Slàinte,
Natalie
Customer Service – Lochs of Whisky

Rated 5 out of 5 stars

Absolutely perfect item

Absolutely perfect item. Lochs of whisky was one of the last places to have a Hudson Baby bourbon bottle, as it’s been discontinued. Outstanding product, and brilliant delivery times also.

29 August 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your fantastic 5-star review!
We’re delighted we could help you secure a bottle of Hudson Baby Bourbon before it disappeared, and even more pleased to hear you were happy with both the product and our delivery service.
Enjoy every drop — and we hope to welcome you back again soon!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Great selection

Great selection; great price; prompt delivery; solid packaging

3 September 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for your wonderful 5-star review!
We’re so pleased you enjoyed our selection, pricing, and service — and that your order arrived safely. We truly appreciate your support and look forward to your next visit!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Well what an outstanding product that I…

Well what an outstanding product that I will probably be drinking more than is good for me 🤣

26 August 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you so much for your kind words and 5-star review!
We’re thrilled to hear you’re enjoying our whisky (though we always recommend savouring responsibly 😉🥃).
We look forward to sharing many more drams with you in the future!

Warm regards,
Natalie
Customer Support – Lochs of Whisky

Rated 5 out of 5 stars

Huge collection with great prices

Found the whisky I needed to add to our lounge at this shop. They have a great collection with great prices.

9 June 2025
Lochsofwhisky logo

Reply from Lochsofwhisky

Thank you for the fantastic 5⭐ review!
We’re so pleased you found just the right whisky to add to your lounge. It’s great to hear our wide collection and prices hit the mark for you.

We look forward to welcoming you back whenever you’re ready to explore more drams.

Slàinte,
Natalie
Customer Support – Lochs of Whisky

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