I received absolutely topnotch customer service from Lockabox. It was one of the very best business transactions I have ever experienced. The compassion and willingness to go the extra mile to help me... See more
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Our care company got to know Lockabox during a care show in Birmingham. We found the product useful for our elderly clients, especially those with dementia. Since then we have ordered a few of these b... See more
Company replied
I was looking after a lady with dementia and her daughter showed me the box where her Mothers medication was kept and her bus pass in effect what I needed to take care of her mother. The contents w... See more
Company replied
Useful product. Quick delivery. Simple yet secure. As a uni student I wanted somewhere secure to store things like my passport an wallet in my room but proper safes are far too expensive. The box is... See more
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Company details
Written by the company
Independent UK based designer manufacturer and distributor of innovative lockable storage products. Safer lockable storage for food, medicine, devices and everyday household items, providing peace of mind and reassurance.
Contact info
Unit 1 Duke Street Chambers, Bridge Street, , TQ7 1HX, Kingsbridge, United Kingdom
- 01548856574
- info@lockabox.com
- lockabox.com
4.7
Excellent
126 reviews
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Reply from Lockabox
Good Afternoon Torey,
Thank you for taking the time to write us a review - we really appreciate it.
We are glad to hear that you have found our product and it fits your needs.
Kind regards,
Alex
Thanks again
31 October 2021
Reply from Lockabox
Good Afternoon Leannora,
Thank you for taking the time to write us a review - it is much appreciated.
Kind regards,
Alex
Great buy
So pleased with Lockabox, we have used lots and it is really well designed/made. Very speedy delivery, highly recommended
25 October 2021
Reply from Lockabox
Good Morning Claire,
Thank you for taking the time to write us a review - we really appreciate it.
It's brilliant to hear how you are using your Lockabox One and how useful you are finding it.
Kind regards,
Alex
Was perfect for what I needed & arrived…
Was perfect for what I needed & arrived when it said. Thanks
23 October 2021
Reply from Lockabox
Good Morning Wendy,
Thank you for taking the time to write a product and service review, we really appreciate it.
It's brilliant to hear that you are happy with the product and the delivery.
Kind regards,
Alex
Recently purchased 2 boxes very happy…
Recently purchased 2 boxes very happy so far locks work well and I can leave the box in the fridge to access the contents. The top shelf is a little unstable and fell down when in use. I would have liked the box to be a bit larger to suit my purposes but it was as described online.
19 October 2021
Reply from Lockabox
Good Morning Janeen,
Thank you for taking the time to write us a review - we really appreciate it.
It's great to hear how you are using your boxes and how useful they are. We are always on the lookout for ways to improve and develop the product further so if you have any suggestions and feedback, both positive or critical, they are always welcome.
Kind regards,
Alex
Smaller than I’d hoped and expensive
Smaller than I’d hoped although measurements were available to check. I thought very expensive considering it’s plastic. It looks the part and I chose blue as I didn’t want my daughter to know what was inside and liked the medical crosses on it. I bought the shelves as an extra which I’m happy with. It is well made for what it is. Could do with more for various things, but at the price shown, I’m in no rush.
15 October 2021
Reply from Lockabox
Good Morning Jacky,
Thank you for taking the time to write us a review, we really appreciate it.
I'm glad to hear you are finding your Lockabox One and shelves useful. We are always on the lookout for ways to improve and develop the product further so if you have any suggestions and feedback, both positive or critical, they are always welcome.
Kind regards,
Alex
Carer Used Lockabox To Help Lady With Dementia
I was looking after a lady with dementia and her daughter showed me the box where her Mothers medication was kept and her bus pass in effect what I needed to take care of her mother. The contents were not getting accessed.
I made a note of the logo Lockabox for future reference.
Months later I bought two for myself of the same clear box and use them in a shared house with peace of mind, that my important documents won't get lost on a tidy up pile, or moved as I know where to head for when I see my Lockabox to access my financial affairs and I.D. documents.
Simple idea, simple problem solved.
13 October 2021
Reply from Lockabox
Good Morning Sarah,
Thank you for taking the time to write a 5 star review - we really appreciate it.
It's fantastic to hear how useful you have found Lockabox in different settings.
Kind regards,
Alex
Lockbox was just what we needed
Lockbox was just what we needed to keep mums medications safe. The Carers have no problem with using the lock and getting the medications in and out .
10 October 2021
Reply from Lockabox
Good Morning,
Thank you very much for your recent 5 star review - we really appreciate it.
It's brilliant to hear how you are using your Lockabox One and how useful you are finding it.
Kind regards,
Alex
Reply from Lockabox
Good Afternoon Charlotte,
Thank you for your recent 5 star service and product reviews - we really appreciate it.
We're glad to hear that you were happy with the service you received.
Kind regards,
Alex
A fellow teacher and I bring our own…
A fellow teacher and I bring our own canned drinks to school. Recently, we have experienced significant "shrinkage." We found Loackabox, ordered one, and now are drinks are secure in the common refrigerator. It was easy to use, compact and offers ample storage.
2 October 2021
Reply from Lockabox
Good Afternoon Michael,
Thank you for your 5 star review - we really appreciate it.
It's brilliant to hear how you are using your Lockabox One and how useful you are finding it.
Kind regards,
Alex
Overall good quality
Overall good quality. It seems like it wouldn't be that hard for someone to smash open if they really wanted to but it is just fine for our purposes.
30 September 2021
Reply from Lockabox
Good Morning Lila,
Thank you for your recent review - it is really appreciated.
We are glad to hear that you are happy with your Lockabox One.
Kind regards,
Alex
Pretty good box
Pretty good box , would have liked another coloured box , perhaps green or red ??
Takes away the visibility which can be a problem with some people ?
Apart from that looks well made !
28 September 2021
Reply from Lockabox
Good Morning David,
Thank you for taking the time to write us a review - we really appreciate it.
Keep an eye out on our website for limited edition colours coming soon...
Kind regards,
Alex
Excellent service
Easy to use website, fast delivery and well packed parcel meant item was recieved in excellent condition.
25 September 2021
Reply from Lockabox
Good Morning,
Thank you for your 5 star review - it is really appreciated.
We're glad to hear that you are happy with the service and product that you received.
Kind regards,
Alex
Excellent customer service!!
Excellent customer service!!
Alex responded immediately to my email's. Fast delivery to the Netherlands! Lockabox is a perfect solution for my father with memory problems. Medicines are now safely stored
24 September 2021
Unprompted review
Reply from Lockabox
Good Morning Loubna,
Thank you for taking the time to write a 5 star review - it is really appreciated.
It's brilliant to hear how you are using your Lockabox and the difference that it has made.
Kind regards,
Alex
Reply from Lockabox
Good Afternoon,
Thank you for your 5 star review and comment.
We're glad to hear that you are happy with your purchase and the quick delivery.
Kind regards,
Alex
Now delivering from Australia so…
Now delivering from Australia so postage was unbelievably fast.
My son has Prader Willi Syndrome so I now have 6 of these boxes for
storing food in. I can now leave him alone and know he cannot eat anything.
They have changed my life.
21 September 2021
Reply from Lockabox
Good Morning Julie,
Thank you so much for taking the time to write a 5 star review - we really appreciate it.
It's great to hear how the Lockabox is helping you and your family whilst giving you peace of mind.
Kind regards,
Alex
Great Customer Service
I called with an urgent requirement for a lockabox for my Nan - spoke to a lovely lady called Alex who was extremely helpful, checked that I could get a Saturday delivery, sent the paperwork through promptly so I could arrange payment & the box arrived as required Saturday morning. Alex further contacted me to advise when it had been shipped and also to check that it had arrived - such a pleasure dealing with a company that obviously cares about its customers & the product is good too!
20 September 2021
Unprompted review
Reply from Lockabox
Good Afternoon Paula,
Thank you for taking the time to write us a review - we really appreciate it.
I'm glad that I could assist with your order and that it arrived promptly as planned on Saturday.
Kind regards,
Alex
Very good service
Very good ordered one day arrived next. Very good service. Do think shelf should’ve included but with student discount worked out good price.
12 September 2021
Reply from Lockabox
Good Afternoon,
Thank you for your 5 star review on our product and the service that you received - it is much appreciated.
Kind regards,
Alex
Useless - poor design and cheap
Useless! Mechanism is poor and cheap, once opened was impossible to slide mechanism or turn lever, spent time trying EVERY combination to no avail. Using force to move mechanism damaged it so no recourse to refund, website states mechanism is 'sometimes stiff' in truth its poorly made and unfit for purpose.
8 September 2021
Unprompted review
Reply from Lockabox
Good Afternoon Margaret,
Thank you for your recent review and I'm sorry to hear that you are not happy with your Lockabox.
All of our boxes are covered by a 2 year manufacturers warranty - if you would like to contact us directly, I can assist you further with your issue.
Kind regards,
Alex
Great lock box for locking up…
Great lock box for locking up medications or phones, tablets etc from young ones. Highly recommend!
4 September 2021
Reply from Lockabox
Good Morning Jayd,
Thank you for your 5 star product and service reviews and comments.
It's fantastic to hear the different ways that you are using your Lockabox and how it is helping you.
Kind regards,
Alex
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