Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a handle which was an unusual size. The very nice man called me to double check I’d selected the right one to save me having to return it if not. Great service and quick
Postage

Reply from Lock Fitter Ltd
Placed order on day 1, goods received day 2. All present and correct, couldn't be more simple!

Reply from Lock Fitter Ltd
Exactly what I needed and delivered on time - a bit pricy but then what isn’t?

Reply from Lock Fitter Ltd
The company were helpful on the phone and confirmed which handle was required. This was purchased and dispatch was swift and the packages arrived safely within 2 days.

Reply from Lock Fitter Ltd
Easy to work Webb site, found the correct part/handle easily.
Fast reliable delivery.

Reply from Lock Fitter Ltd
Really prompt service and even reached out to make sure I’d ordered the correct products.

Reply from Lock Fitter Ltd
Quick response, the product I ordered arrived within days.
Easy to fit

Reply from Lock Fitter Ltd
I was very surprised when my order was delivered the next day and handles are very good quality. Brilliant and prompt service

Reply from Lock Fitter Ltd
Excellent customer service, above & beyond & super fast delivery. Would use again

Reply from Lock Fitter Ltd
Received order within 24 hours of ordering online - excellent!! Item was fairly priced and well described on website. Good communications regarding invoice and expected delivery. Excellent Service. I will certainly be using Lock Fitter for future orders and would highly recommend their services to any potential customer. I took advantage of the PayPal P3 option for payment simple to use.

Reply from Lock Fitter Ltd
We needed to order a new travelling door handle for our bifold door. The supplier was closed over Christmas but we were contacted and given some options. We chose to wait for the order and it was expedited very quickly after the new year. Very good quality and fitted perfect. Thank you.

Reply from Lock Fitter Ltd
Brilliant efficient service and goods arrived promptly and well packaged ;-)

Reply from Lock Fitter Ltd
Great service and advice from the team at Lockfitter. Speedy delivery as well.

Reply from Lock Fitter Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.