Your company delivered the key next day,but I was rather surprised that the delivery driver did not know that he was delivering keys which are valuable security items However all"s well that ends... See more
Company replied
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Review summary
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Reviews shaping this summary
After a lot of desperate searching, Lock Fitter were the only company I could find that stocked the exact sized/shaped old fashioned patio door handle that I needed. It also arrived a day ahead of exp... See more
Company replied
After my door lock jammed I searched for a replacement and found Lock Fitter Ltd could supply what I needed. Dave contacted me quickly to offer expert support and advice in a friendly manner which e... See more
Company replied
Really simple website and order process. I did end up ordering the wrong colour handle, but when I called they were very helpful arranged an exchange. The new handle arrived the next day. I've had... See more
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Company details
- #6 of 18 best companies in Locks Supplier
- #13 of 60 best companies in Door shop
- #9 of 60 best companies in Door supplier
- #25 of 94 best companies in Hardware Shop
Written by the company
Tthe UK’s trusted security hardware service offering unparalleled expertise and security solutions to both residential and commercial clients. Our commitment is to your safety, ensuring that your lock systems are robust, reliable, and tailored to your specific needs. Our Story Founded in 2016, Lock Fitter began with a simple goal: to provide top-notch home security services with a community-focused approach. Our journey started in the heart of Nottinghamshire and our online store now services the nation, thanks to our dedicated team and loyal customers. Our Mission At Lock Fitter, we strive to deliver not just services but peace of mind. Our mission is to keep your premises secure with state-of-the-art technology and skilled craftsmanship. We are constantly scoping the market to stay ahead in the ever- evolving world of security. Our Team Our team comprises experienced professionals who are passionate about security and customer satisfaction. We believe in continuous training and development to ensure our team are equipped with the latest skills and knowledge in the industry. Why Choose Us? Expertise: With years of experience, our team offer expert advice and solutions. Bespoke Solutions: We provide customised lock and security solutions to fit your unique requirements. Transparent Pricing: We offer competitive pricing with no hidden fees, ensuring you get value for your money. We invite you to discover the Lock Fitter difference. Whether you need an emergency lock repair, security system installation, or a consultation, our team is here to help. Trust us to secure what matters most to you. For more information or to schedule a service, contact us today on 01623 334433 or via our website. Lock Fitter – Your Security, Our Priority.
Contact info
12, NG17 2SY, Sutton-In-Ashfield, United Kingdom
- 01623 334433
- info@lockfitter.co.uk
- lockfitter.co.uk
4.9
Excellent
192 reviews
Hasn’t replied to negative reviews
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Reply from Lock Fitter Ltd
Glad we could help David :)
Exceptional customer service
Exceptional customer service from initial enquiry to delivery of items ordered. Quick and useful responses to email queries, with friendly and effevtove communication. I would certainly recommend this company to any friend or family members and will not hesitate to return there myself in future. One couldn't ask ask for a better experience.
8 January 2022
Reply from Lock Fitter Ltd
Thank you Rachel, Glad we could help :)
Really helpful and prompt service
We needed specific handles to replace those on our bifold doors. Dave at Lockfitter stocked these and gave us via email and a phone call very helpful detailed information to determine which of two styles we needed. These arrived within 3 days of ordering and are excellent. We are Really pleased
7 January 2022
Reply from Lock Fitter Ltd
Thank you Ian, glad we could help :)
Broken bifold lock needed replacement…
Broken bifold lock needed replacement handle they helpd to find correct size, thanks
24 December 2021
Reply from Lock Fitter Ltd
Glad we could help :)
Ordered a handle
Handle delivery and tracking wasn’t as good as it should have been. Correspondence was difficult at times. Handle arrived and does as intended, good quality products
7 December 2021
Good service and a quality product.
26 November 2021
Reply from Lock Fitter Ltd
Thank you Allan - Glad we could help :)
Couldn’t be happier with the service!
Couldn’t be happier with the service!
I called ahead for some advice and received an absolutely first class service, which ultimately prevented me from ordering the wrong product. Then the product arrived the next day! Would highly recommend Lock Fitter without hesitation.
11 November 2021
Reply from Lock Fitter Ltd
Thank you Chris - Glad we could help :)
Great customer service and fast…
Great customer service and fast delivery. Couldn’t ask for anything more.
10 November 2021
Reply from Lock Fitter Ltd
Thank you Jackie - Glad we could help :)
Very quick delivery.
Excellent service. Very quick delivery.
Ordered on Thursday, delivered Saturday. Can't do better than that.
3 October 2021
Reply from Lock Fitter Ltd
Thank you Barry - Glad we could help :)
When my bi fold door lock broke I…
When my bi fold door lock broke I needed a new one a.s.a.p. When I ordered the new lock from lockfitter it was despatched immediately with no charge for postage. Thankyou for your prompt actions.
17 September 2021
Reply from Lock Fitter Ltd
Thank you Christine - Glad we could help :)
An excellent service
An excellent service, great item with good communication and speedy delivery. I would definitely use this company again
7 September 2021
Reply from Lock Fitter Ltd
Thank you Sean - Glad we could help :)
Reply from Lock Fitter Ltd
Thank you Gary, glad we could help :)
Lockfitter's service was excellent
Lockfitter's service was excellent. After receiving my order they queried whether I had ordered the correct handle. I hadn't. They supplied the correct handle and it does the job perfectly.
26 August 2021
Reply from Lock Fitter Ltd
Thank you and glad you are sorted Robert :)
Great service,advice & delivered on…
Great service,advice & delivered on time as confirmed highly recommended will return with future orders
26 August 2021
Reply from Lock Fitter Ltd
Great to hear, glad we could help Mark :)
Excellent communication
Excellent communication. Very helpful with sound advice. Quality products delivered promptly. Highly recommended. Thank you.
26 August 2021
Reply from Lock Fitter Ltd
Glad we could help :)
Excellent service
Excellent service. A phone call most helpfully guided my purchase which was delivered promptly and enabled me to change all my locks after a burglary effectively and quickly. After delivery an email query was handled personally and immediately to my satisfaction.
Delivery was carefully arranged at my convenience.
No hesitation in recommending this supplier.
25 August 2021
Reply from Lock Fitter Ltd
Glad we could help get you secure Tim :)
This is a fantastic product and…
This is a fantastic product and company. Using messenger, they quickly confirmed that the product should fit my measurements. Super speedy delivery. Although I had an issue, a replacement was sent the next day and I was contacted the day after to ensure everything was ok. This is a fantastic, quality product but an even better company with an amazing customer service.
25 August 2021
Reply from Lock Fitter Ltd
Thank you for your kind words Dean, really pleased we have been able to help you get your home more secure :)
Reply from Lock Fitter Ltd
Glad we could help get you secure Mark :)
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