We purchased an office chair over two years ago. My husband works from home and unfortunately the chair has had more than its fare share of wear and tear, the actual chair is still solid but the arms... See more
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Having gone through more office chairs that I can recall I finally took the plunge and consulted LockwoodHume for a more personal experience than most online retailers are able to offer. I was not... See more
Company replied
As with the previous review, I've had a truly excellent experience with LockwoodHume. Having done some homework over the weekend on their website, I had a fair idea of what I needed. An initial call... See more
Company replied
Absolutely brilliant service from these guys. I needed some advice on the product I was buying. Called and was pleasantly surprised to get an answer straight away, rather than the answerphone call b... See more
Company details
Written by the company
Here at LockwoodHume we have a premium selection of office furniture including a wide range of ergonomic office chairs. We're a family business offering a friendly and professional service with over 40 years in the industry. We offer our best possible prices with free UK mainland delivery on all items along with product guarantees. As an authorised web dealer of iconic brands such as HAG, RH, Giroflex, KAB, Ergohuman, Senator, Torasen, Lavoro, Be-ge, Recaro, Bambach & MDK plus many more, we ensure that every office chair we sell meets high-quality standards. Whether you’re looking for a task chair, executive chair, or orthopaedic office chair, our range caters to all professional and home office needs. Seen it cheaper? Let us know at info@lockwoodhume.co.uk, we'll do our best to match it or beat it. Have a large project? Call us on 01473 807500
Contact info
Sandy Lane, Little Bealings, IP13 6LP, Woodbridge, United Kingdom
- 01473 807500
- info@lockwoodhume.co.uk
- lockwoodhume.co.uk
4.7
Excellent
62 reviews
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Poor service and dangerous assembly
I'd initially been very pleased with my chair but after 1 month, having looked underneath the chair to get to the tilt adjustment, I was horrified to see that all of the multiple hex bolts holding the chair body to the base had not been put in beyond finger tight and all required tightening with a hex key. I'm not talking about a quarter turn, each bolt required multiple turns (several mm) to tighten.
I paid an additional feed to have the chair delivered assembled and I have to say that this service was not provided in a full or safe fashion. I could understand that a bolt could work a little loose after some time, but lots of bolts, all of them protruding by 5-7mm? As well as the fact that the service was not well executed I feel that the chair delivered in a condition that was a catastrophic accident waiting to happen.
I have attempted to contact the company about this but they have not responded.
14 June 2020
Unprompted review
If I could give this company less than…
If I could give this company less than 1 star I most certainly wood Since placing an order 4 week ago ad enquiring how long wood it take for this item to be delivered I had nothing but excuses and downright lies from the person ? incharge and still no sight of my goods I PERSONALLY WOULD NEVER DEAL WITH THIS COMPANY AGAIN Be warned
29 April 2020
Unprompted review
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