Lockwood Smocks Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium materials, and outstanding durability of the authentic British-made clothing items. Many people also highlight the extremely friendly communication, helpful guidance, and special touches like handwritten notes included with every single order. Purchasers feel that the products are built to last a lifetime and provide fantastic protection in harsh weather. Some reviewers were not happy with the sizing, noting that certain items can run small and occasionally require an exchange for a bigger fit. Despite this minor inconvenience, shoppers consistently appreciate the prompt customer support, extremely easy return process, and overall dedication from the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and British... See more

Quality

Customers report deep satisfaction with the exceptional quality and craftsmanship of the garments. Reviewers... See more

Service

Consumers find service to be positive from start to finish, highlighting professional communication and fast... See more

Staff

People report positive experiences with staff, highlighting world-class customer service and exceptional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Possibly the best wet weather jacket money can buy. On top of the faultless functionality and high quality construction, you’re buying a brand with an ethos .. British tradition, British mater... See more

Rated 5 out of 5 stars

The service from start to finish has been exceptional! The jacket is real quality, top notch. I thought it was going to be like a most gortex coats but it's a proper coat. The only negative if it i... See more

Rated 5 out of 5 stars

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from... See more

Rated 5 out of 5 stars

Very fast delivery, and the handwritten card was a lovely touch. I love my new gilet. It keeps me perfectly warm and feels like high quality. Unfortunately, I wasn’t aware of the additional taxes an... See more


Company details

  1. #65 of 588 best companies in Clothing Shop

Written by the company

Lockwood Smocks was founded with a simple idea. To make honest, hardwearing country wear that stands the test of time. Every smock we produce is proudly made in Britain, combining traditional craftsmanship with thoughtful design for life outdoors. We take pride in doing things the right way, using quality materials, fair production, and attention to every stitch. Our roots are in the countryside, and our community is at the heart of what we do, from loyal customers to the local makers who bring our garments to life. As a veteran-founded brand, integrity, resilience, and reliability guide everything we make. Whether you’re out in the field, at the coast, or simply enjoying the everyday, Lockwood Smocks are built to serve you well for years to come. Honest clothing. British made. Built to last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb smock again.

Absolutely superb smock, this is my second and I will be increasing my collection and investment. Everything about the is company, it’s ethos, garments and owners it’s top notch. I can not fully express how fantastic it is.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a seconds polo shirt and to…

I purchased a seconds polo shirt and to be honest a Lockwood seconds is far better than those designer brands you pay triple for. The packaging is a delightful. Delivery was very quick I will definitely purchase more from this brand and recommend to my friends

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Loving my Lockwood Vintage Arthur

Wearing my Lockwood Vintage Arthur non-stop, just love it! Very cool design that people notice. Worn hunting several times a week & a superb piece of field kit. Love the big pockets, hood, lining & bulletproof build quality. Smart enough to travel with on business too, works just as well in the city as it does in the field. Outstanding product, paired with a gilet as required, it's kept me warm & dry across all conditions.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Unique, Best of British!

Fabulous all round. Excellent quality, outrageously brilliant personal customer service (I bought at Badminton Horse trials and had to exchange a few days later as product was too small - nothing was too much bother, communication was excellent). The gillet is stunning, unique and everyone comments on it. Move over Holland Cooper, Lockwoods is certainly the next big name in British Country Clothing! Love it !

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Grinning like a Cheshire Cat.

The gilet was of a high quality and the customer service was fantastic. Sitting here wearing it now and grinning like a Cheshire cat! Delighted to be supporting a business that makes products in the UK.

30 April 2026
Rated 5 out of 5 stars

Chuffed

Well chuffed with my quarter-zip excellent quality and delivered next day at no extra cost.
Well done guys and I will be back for more purchases in the future.

4 May 2026
Rated 5 out of 5 stars

Great Service

From the process of purchasing to receiving, everything was very professional. The communication to inform me about the product ahead of it's arrival, I very much appreciated. I was very happy when my parcel arrived promptly the next day. I loved getting the product and trying it on. Sadly it didn't fit me, but I've passed it on to a friend of mine in the CG Band (who has been very interested in your products) and it fits him perfectly and he loves it.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality, seamless experience

I ordered from Lockwood Smocks for the first time recently and was genuinely impressed from start to finish. The website was easy to navigate, ordering was straightforward, and delivery arrived quickly and well packaged.
The quality of the smock itself is outstanding. The craftsmanship and materials are clearly a cut above what you’d find elsewhere, and it’s exactly as described and pictured. You can tell real care goes into these products.
Customer service was friendly and responsive throughout. It’s refreshing to deal with a small business that actually takes pride in what they do.
Would recommend without hesitation. Will absolutely be ordering again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

I've followed this brand for a while…

I've followed this brand for a while now and purchased the Knightsbridge and the L O quarter zips. When they arrived i realised i made a blunder on the sizes and ordered XLs instead of 2XL. One quick message to Lockwood and i had the exchanges in my hand within 3 days.

The quality of my 2 quarterzips are second to none and i just love them. The fact i know i've bought British made clothing and supported a British brand makes it even better. These won't be my last purchase this year. Great work Lockwood

23 April 2026
Unprompted review

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