Lockwood Smocks Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium materials, and outstanding durability of the authentic British-made clothing items. Many people also highlight the extremely friendly communication, helpful guidance, and special touches like handwritten notes included with every single order. Purchasers feel that the products are built to last a lifetime and provide fantastic protection in harsh weather. Some reviewers were not happy with the sizing, noting that certain items can run small and occasionally require an exchange for a bigger fit. Despite this minor inconvenience, shoppers consistently appreciate the prompt customer support, extremely easy return process, and overall dedication from the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and British... See more

Quality

Customers report deep satisfaction with the exceptional quality and craftsmanship of the garments. Reviewers... See more

Service

Consumers find service to be positive from start to finish, highlighting professional communication and fast... See more

Staff

People report positive experiences with staff, highlighting world-class customer service and exceptional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Possibly the best wet weather jacket money can buy. On top of the faultless functionality and high quality construction, you’re buying a brand with an ethos .. British tradition, British mater... See more

Rated 5 out of 5 stars

The service from start to finish has been exceptional! The jacket is real quality, top notch. I thought it was going to be like a most gortex coats but it's a proper coat. The only negative if it i... See more

Rated 5 out of 5 stars

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from... See more

Rated 5 out of 5 stars

Very fast delivery, and the handwritten card was a lovely touch. I love my new gilet. It keeps me perfectly warm and feels like high quality. Unfortunately, I wasn’t aware of the additional taxes an... See more


Company details

  1. #65 of 588 best companies in Clothing Shop

Written by the company

Lockwood Smocks was founded with a simple idea. To make honest, hardwearing country wear that stands the test of time. Every smock we produce is proudly made in Britain, combining traditional craftsmanship with thoughtful design for life outdoors. We take pride in doing things the right way, using quality materials, fair production, and attention to every stitch. Our roots are in the countryside, and our community is at the heart of what we do, from loyal customers to the local makers who bring our garments to life. As a veteran-founded brand, integrity, resilience, and reliability guide everything we make. Whether you’re out in the field, at the coast, or simply enjoying the everyday, Lockwood Smocks are built to serve you well for years to come. Honest clothing. British made. Built to last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb quality product

Superb quality product, representing great value for money. The customer service is wonderful and personal, making you feel highly valued. I would definitely recommend.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great piece of clothing

What a great piece of clothing. Fits like a glove and it’s so comfortable to wear. The quality speaks for itself and the unique packaging and personal note is an appreciated touch

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Metropolitan Jacket

Honesty, and we both sing from the same hymn sheet, believe in British products and not cheap Chinese copies.
Also, I saw a colleague who was wearing the jacket that I liked, the quality of the jacket really stood out, hence I decided to purchase one.

2 April 2026
Rated 5 out of 5 stars

Arthur Smock- Happy Customer!

Locky was more than happy to help, offering quick and friendly advice on sizing. Went for the Arthur smock and I'm very impressed with the quality and attention to detail put into the jacket. It's clear it's built to last and is a work of proper craftsmanship. Happy to have supported a great British brand producing quality British made clothing.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great 8 panel hat

What a great 8 panel hat. I love it. A great company with superb, reliable quick service. I can't recommend them highly enough. I have had several items from them and every one of them has been first class quality.

2 April 2026
Rated 5 out of 5 stars

Good banter, good service and Excellent product

What can I say, a great British garment that I will wear to death. It's stylish and functional and had a lot of thought put into it. Well done and keep it up. I also have the gilet and cap. Now wondering if I can pull of the extra large cap.
Thanks and God save the King

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Truly amazing quality of product and…

Truly amazing quality of product and world class arguably legendary levels of service, knowledge, passion and drive to deliver nothing short of the best. Can’t wait to follow and purchase more . God save the king🤘

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Proud to be British …

The quality of the half zip jumper is spot on quality woven wool made very well just what you would expect when british made . Price is good and a bargain at £80 when i used to pay upwards of £200 for Stone Island and Henri Lloydd .

Lockwood = quality british made at its best .

God Save the King

5 March 2026
Rated 5 out of 5 stars

Jacket review.. second to none!

As soon as the order was placed ,I received an email to doublecheck up on size requested … brilliant service from start to finish, garment arrived in super quick time and is well made which showcases it’s outstanding quality.
Thank you team Lockwood!

9 March 2026
Rated 5 out of 5 stars

Fantastic Quality

My partner bought me this gilet for Christmas, lucky me, I must say, it's fantastic quality and very well made. It's heavier than your regular gilet, but this is no regular gilet. Its a stand out piece in my wardrobe. Fantastic gift.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product would highly recommend to anyone looking for a top of the line smock.

Great product would highly recommend to anyone looking for a top of the line smock and I think it is great as a tribute to all the troops that had to go to the Falklands to fight. As well I appreciated that before they sent me my smock they made sure I had the correct size for me a I am from Canada and this way I would not have to worry about returning it due to improper size.

9 March 2026
Rated 5 out of 5 stars

Top product, top service!

My boiled wool gilet is beyond beautiful, super comfy and warm in a rich deep red colour. I especially love the tweed details, big pockets and the sturdy two way zipper. Order process was super smooth, and my parcel arrived quickly by international delivery, with a lovely handwritten card from Jacob. Top product, top customer service!

2 March 2026
Rated 5 out of 5 stars

Phoenomenal

The coat came rapidly, its the highest quality, super comfortable and overall i dont think ill need another coat for thrle rest of my life its a phoenomenal coat

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Love the realness of the story

Love the realness of the story, impressed that stuff really is made in Great Britain not a fan of most clothing manufacturers
Do want a boiled wool Gilet but need to find a tape measure first 😱😂 will be back very soon great work

5 March 2026

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