Lockwood Smocks Reviews 

214
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, premium materials, and outstanding durability of the authentic British-made clothing items. Many people also highlight the extremely friendly communication, helpful guidance, and special touches like handwritten notes included with every single order. Purchasers feel that the products are built to last a lifetime and provide fantastic protection in harsh weather. Some reviewers were not happy with the sizing, noting that certain items can run small and occasionally require an exchange for a bigger fit. Despite this minor inconvenience, shoppers consistently appreciate the prompt customer support, extremely easy return process, and overall dedication from the team.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and British... See more

Quality

Customers report deep satisfaction with the exceptional quality and craftsmanship of the garments. Reviewers... See more

Service

Consumers find service to be positive from start to finish, highlighting professional communication and fast... See more

Staff

People report positive experiences with staff, highlighting world-class customer service and exceptional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Possibly the best wet weather jacket money can buy. On top of the faultless functionality and high quality construction, you’re buying a brand with an ethos .. British tradition, British mater... See more

Rated 5 out of 5 stars

The service from start to finish has been exceptional! The jacket is real quality, top notch. I thought it was going to be like a most gortex coats but it's a proper coat. The only negative if it i... See more

Rated 5 out of 5 stars

I brought my victoria gilet from lockwood after following their story on Instagram, as I believe in what they are doing and wanting to support them. I have many country clothes and gilets from... See more

Rated 5 out of 5 stars

Very fast delivery, and the handwritten card was a lovely touch. I love my new gilet. It keeps me perfectly warm and feels like high quality. Unfortunately, I wasn’t aware of the additional taxes an... See more


Company details

  1. #65 of 588 best companies in Clothing Shop

Written by the company

Lockwood Smocks was founded with a simple idea. To make honest, hardwearing country wear that stands the test of time. Every smock we produce is proudly made in Britain, combining traditional craftsmanship with thoughtful design for life outdoors. We take pride in doing things the right way, using quality materials, fair production, and attention to every stitch. Our roots are in the countryside, and our community is at the heart of what we do, from loyal customers to the local makers who bring our garments to life. As a veteran-founded brand, integrity, resilience, and reliability guide everything we make. Whether you’re out in the field, at the coast, or simply enjoying the everyday, Lockwood Smocks are built to serve you well for years to come. Honest clothing. British made. Built to last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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4.9

All reviews

(214)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacobs dedication

Jacobs dedication, passion and communication is excellent.

I ordered the vintage Henry wax smock but alas it wasnt right for me in size, but what a beautiful garment.

I was very impressed that Jacob refunded my money and trusted me to keep the smock and return it when i attended the British Shooting Show at the NEC.

I cant fault the product or service

6 February 2026
Rated 5 out of 5 stars

Excellent quality and warm too!

Excellent high end product made with fantastic values, passion and a love for the product. Beautifully wrapped in a British themed presentation box and received quickly after my order. My husband was very happy with his Birthday present. Thanks so much. Emma (and Duncan!)

4 February 2026
Rated 5 out of 5 stars

Brilliant British quality

What a fantastic new company! So happy to buy British and to buy true quality. Bought an olive sherpa gilet and love it. Run by an ex soldier he has my support. Keep up the good work Jacob.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic smock and great value

This is my second purchase from this great company. I have just received a Henry waxed smock, which to say I am over the moon with. Another great product from a great British company.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with the jacket I…

Absolutely delighted with the jacket I purchased for my wife — great fit and quality. Customer service was outstanding too! my questions were answered incredibly fast, which made a big difference. Wouldn’t hesitate to buy from them again.

22 January 2026
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, delivery arrived early, quality is absolutely amazing, well worth the money. Jacob even emailed to advise me on sizing. Packaging is classy along with the product. These are the kind of businesses I will happily deal with again and again. Highly recommend.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional experience to be honest

Exceptional experience to be honest. Questions I had were immediately answered, clearly a company that really cares.
The smock went above and beyond the very high expectations I had, it’s a really beautiful piece, immensely happy with it.

13 January 2026
Rated 5 out of 5 stars

This smock is insane

This smock is insane
Could not be happier with my Brecon smock. This thing is so well made it feels like I could scrap body armour and still come out unscathed (I won’t, but I feel I could). I bought this because I’m fed up being pisswrapped on ranges, can’t wait for that to be a thing of the past. Fits well with webbing, can’t recommend enough

20 January 2026
Unprompted review
Rated 5 out of 5 stars

10/10

10/10
Couldn’t be happier with my order.
Beautifully made, super speedy delivery, attention to detail and excepcional customer service.
Big fans.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

'Metropolitan'…

Morning J,received my 'Metropolitan' this morning buddy & you've knocked it out the park fella ! A BEAUTIFUL bit of kit Jake super pleased with it.This will be equally at home at a badminton 3 day event or on the terraces for
Millwall away,a very
smart & practical piece for sure.
Arrived very quickly in beautiful condition very neatly packaged 📦 smart presentation box too,hand written card nice touch too.thank you so much.Im saving for the 'CHURCHILL' already mate😆 Impressed throughout the whole process and stoked on the product Jake,as a famous film star once said 'I'll be back' 😆Cheers Jake- Nik 👌🏽👍🏼

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great item. Feels very robust and will not need replacing anytime in the next 8 years. Very quick delivery from Jacob as well

29 December 2025
Rated 5 out of 5 stars

Quality Item, great service

Excellent item, really great quality and it fits true to size. I have worn as under a jacket and on its own. Been great for watching winter football in cold stands and well as general wear.

Delivered ahead of time and I appreciated the little hidden gifts and handwritten thank you note.

I will certainly go back to Lockwood, when I look for new jacket/parka.

5 January 2026

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