Logical Office Reviews 29

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Logical Office staff are always there to give their support as and when required and when requesting either support on the software or we have a fantastic idea that needs implementing Logical Office t... See more

Rated 5 out of 5 stars

The support team are great! Logical Office have tailored the software around us with no question too big or any problem unsolvable! The support team and response time has been fantastic.

Rated 5 out of 5 stars

Logical Office - Making Dealing With Clients Easy When we first started our practice, we started using Logical Office. We moved away as our business needs where different at that time. HMRC... See more

Rated 5 out of 5 stars

Re Logical Office We are a Tax Consultancy firm and we installed Logical Office about a year ago. We find it excellent for managing our client relationships. From sending out mailshots to prospective... See more

Company details

  1. Business Services

Information provided by various external sources

Logical Office specialise in Customer Relationship Management (CRM) Systems for sales and marketing teams in addition to creating business process workflows.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Fast and Efficient System

We installed Logical Office at the end of last year and it has helped a great deal with the control and flow of our sales process. It is a straightforward system and the support offered is excellent. Set up and installation was a very easy process. The system has streamlined our sales process and allows us a good level of reporting and especially the tracking and follow up of sales calls and customer requests.

3 July 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Hi Karen, Thanks for the feedback. I'm glad we're keeping our EU clients happy!

Rated 5 out of 5 stars

The workflows in Logical Office are …

The workflows in Logical Office are huge time savers. Initially I couldn't see the point but very quickly these magical things became an essential part of office life. Before Logical Office, as a busy sole practitioner, I was constantly finding things I had forgotten about in the piles of "stuff" laying around the office. Client books I had forgotten being dropped off; tax return information I had forgotten being phoned through; confirmation statements almost out of time before filing; accounts deadlines almost being missed.

The various workflows I use now to keep on top of everything are Self-Assessment, accounts (separate ones for ltd companies and partnerships/sole traders), VAT, payroll, company secretarial and fixed price agreements. Together they cover all important client facing deadlines and ensure nothing is forgotten. They even replicate themselves as the accounts year end passes by. These workflows make sure every client is chased in a timely manner for books and information. The letters and emails produced are automatic with no involvement from me but are all beautifully formatted in our company style.

The time savings are huge but for keeping on top of your workload, for being seen to be pro-active from a client perspective, and not forgetting anything - Logical Office is absolutely priceless.

Keep up the good work Rod & Co!

30 June 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Thanks Ray - you're a shining example of how to use technology to get maximum efficiency!

Rated 5 out of 5 stars

Thanks Logical Office

We have been with Logical Office for a number of years . We are always able to access support when needed and they are always able to resolve any issues that we have.

We operate on a fully hosted environment that Logical Office works perfectly with.

Thanks Rod and all

16 June 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Thanks for taking the time to do the review, and for your kind feedback.

Rated 5 out of 5 stars

we have used the systems with logical …

we have used the systems with logical office for over 20 years.
Easy to operate and user friendly.
Back up is good.
Happy to offer recommendation.
Clive Manley
maximum fitness
London

8 June 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Thanks Clive. You go back a long way to even before Logical Office existed! Remember the PICK operating system? Things have changed since those days. I'm pleased to have been of assistance for so long.
regards Rod

Rated 5 out of 5 stars

Very quick responses to support issues …

Very quick responses to support issues and queries. Latest version, Evoluition, is a genuine significant improvement on the old version

7 June 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Hi Alan, Thanks for your review mentioning Evolution. I'm very pleased you like it - we worked hard on it.
Regards
Rod

Rated 5 out of 5 stars

Great software

Great software. Excellent support and training too.

6 June 2017
Unprompted review
Logical Office logo

Reply from Logical Office

Thanks Jan - and congrats on being our first Trustpilot review! You set the bar high!
I know as a busy accountant you have better things to do, so thanks for taking the time.
Regards, Rod

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