Logspan Reviews 383

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortuna... See more

Rated 5 out of 5 stars

We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with tim... See more

Company replied

Rated 5 out of 5 stars

From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of... See more

Company replied

Rated 4 out of 5 stars

We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work. Despite careful maintenance the timber began... See more

Company replied

Company details

  1. Garden building supplier
  2. Garden centre
  3. Barbecue Shop
  4. Outdoor furniture shop
  5. Shed Builder

Information provided by various external sources

Logspan is a family owned business that is dedicated to selling quality timber products that are affordable. Whether it's a Bespoke Log Cabin, a BBQ Hut, Garden Office or Lodge to live in, we have a product to suit at the right price. Come and visit our Glasgow show site, we have the largest range of Timber Buildings in Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Helpful and friendly staff

I received very good service from all that I spoke to which started at the caravan exhibition and they phoned me back to arrange the work to be completed.
The work was arranged and carried out as agreed on the date agreed.

31 May 2024
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Reply from Logspan

Thank you very much, Donald, for your kind review. We are really pleased to hear that you received very good service from the first conversation at the caravan exhibition right through to the work being completed. It means a lot to know everything was carried out as agreed and on time. Thank you again for choosing Logspan.

Rated 5 out of 5 stars

Absolutely Outstanding Service

Absolutely Outstanding Service
The team at logspan can't be rated highly enough, their efforts, attention to detail and commitment were outstanding from day one. We were given excellent advice and assistance by Lucy to help us make a decision (without ever feeling any pressure to buy), We opted for a 11m square BBQ Hut with a bar extension. We couldn't be happier with it and it has certainly transformed the bottom of our garden. The installation team worked through some terrible conditions on the day but never stopped. The quality of the prep work and final installation was excellent. Any communication with the team have been first class.

4 July 2024
Unprompted review
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Reply from Logspan

Thank you so much, David, for your fantastic review. We are delighted to hear how pleased you are with your 11 square metre BBQ hut with bar extension. It is wonderful to know that Lucy and the team helped you feel supported without any pressure, and that the installation and communication throughout stood out to you. Thank you again for your kind words and for choosing Logspan.

Rated 5 out of 5 stars

Thanks for the wonderful service.

From our first visit to Logspan to the completed cabin we have had a wonderful experience. Nothing has been too much trouble for any of the guys, from the office to the builders who worked so hard and we found it unbelievable that it went up in one day.

Since the build, we have asked for advice on a couple of occasions and it has been freely given and sound.

Thank you all. We will be recommending you to any one who asks and our friends who have been to see it love it as much as we do.

12 June 2024
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Reply from Logspan

Thank you so much for your lovely review. We are delighted to hear that you had such a positive experience from your first visit right through to the completed cabin. It means a lot to know that both the office team and the builders looked after you well, and that our aftercare advice has also been helpful. Thank you again for your recommendation and for your kind support.

Rated 5 out of 5 stars

From initial enquiries to completion of…

From initial enquiries to completion of the BBQ hut the sales staff, site survey and construction team where both very professional and made us feel like we where part of the project. Nothing was too much trouble the advice given was backed up by years of experience and explained to us. We are now very satisfied owners and the envy of our
Neighbours

26 March 2024
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Reply from Logspan

Hi Linda,

Thank you for taking the time to leave a review, and I am glad to hear you're happy with the BBQ hut. It looks amazing, and the colour choice is perfect!

Wishing you and the hubby many happy years cooking in it!

Kind regards
Jamie.

Rated 5 out of 5 stars

We’ve had a cabin fitted before by…

We’ve had a cabin fitted before by Logspan so we’re not worried about the fitting. They didn’t let us down. Worked hard and completed the job to a high standard

6 May 2024
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Reply from Logspan

Hi Barbara,

Thank you for taking the time to leave a review.

Glad to hear you're happy with the cabin, and we wish you many happy years in it!

Kind regards
Jamie.

Rated 5 out of 5 stars

Fabulous experience from start to…

Fabulous experience from start to finish. Cannot express how much we love our Hygge hut. The quality is amazing and the finished product is admired by lots of people. Very spacious and such a great addition to our garden.
Cannot recommend this company enough, if you want a hut then Logspan is who you need to see!

8 June 2023
Unprompted review
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Reply from Logspan

Hi there,

Thank you for taking the time to leave a review, and the recommendation!

I am glad to hear you're happy with the Hygge Hut, it's an amazing addition to any garden. Wishing you many happy years in it.

Kind regards
Jamie.

Rated 5 out of 5 stars

Delighted

We had a brilliant experience with logspan from our first meeting to the installation of our Milan!! Couldn’t be happier

5 June 2024
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Reply from Logspan

Hi Lyndsey,

Thank you for taking the time to leave a review.

The studio looks amazing - and I'm glad to hear you are happy with it! Wishing you many successful years in it!

Kind regards
Jamie.

Rated 5 out of 5 stars

Our garden room was erected and…

Our garden room was erected and completed on Tim and budget with no problems

28 March 2024
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Reply from Logspan

Hi Keith,

Thank you for taking the time to leave a review!

I am glad to hear there were no problems with the garden room, and we wish you many happy years in it!

Kind regards
Jamie.

Rated 5 out of 5 stars

Great experience

What a great experience !

The guys turned up early on the day and went straight to work. I must say that I didn't actually expect the build to be completed in one day but such was their commitment and professionalism they achieved just that.

The electrician worked with the team and it made sense to have him on site at the same time as the build. Once again he was friendly, helpful and professional.

Final thanks to the staff at the office both in person and on the phone. Nothing was too much trouble.

Our Milan Cabin sits proudly in our garden and the quality and design exceeds our expectations.

I would recommend Logspan to anyone who is looking for a quality garden room.

Many thanks to all.

4 June 2024
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Reply from Logspan

Hi Kenny,

Thank you for taking the time to leave a review.

I am glad to hear you are happy with the cabin, and thank you for your kind words about our team - I'll be sure to pass them on!

Wishing you many happy hears in the Milan!

Kind regards
Jamie.

Rated 5 out of 5 stars

LOG CABIN BUILD

Easy to construct - would recommend a concrete plinth foundation - LOOKS GREAT

1 May 2024
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Reply from Logspan

Hi there,

Thank you for taking the time to leave a review.

I am glad to hear you had no troubles building the cabin, and that it looks great!

Best wishes
Jamie.

Rated 5 out of 5 stars

Excellent cabin and build

Excellent cabin and build, team worked tirelessly finished job better than expected.

27 May 2024
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Reply from Logspan

Hi David,

Thank you for taking the time to leave a review.

I am glad to hear you're happy with the cabin, and I thank you for kind words - I'll be sure to pass them on.

Best wishes
Jamie.

Rated 5 out of 5 stars

Lomond Insulated Office 3 x 2.4m

Great company, well organised. Nice staff and best of all delighted with the Lomond Cabin! It’s a thing of beauty. Delivered and built on time, lovely quality and surprisingly warm. The cabins installation off the ground in very good for accommodating the site location and ground levels. Electric install organised by the team at logspan. Austin even popped round on the installation day to see how the build by the team was going. They worked incredible and built in a day. Have now settled into it and has transformed being at home working. Thanks Logspan! Great company to have local to Glasgow.

14 February 2024
Unprompted review
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Reply from Logspan

Hi Mark,

Thank you for taking the time to leave a review.

I'm glad to hear you're delighted with the cabin, and the service received during the journey! I hope you have many happy years in the cabin, and I'll pass your words onto our team!

Best wishes
Jamie.

Rated 5 out of 5 stars

BBQ Hut

The guys on site were great and office staff very good at responding to queries etc and kept us informed and everything happened as planned. Would definitely recommend this company.

7 May 2024
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Reply from Logspan

Hi Liz,

Thank you for your kind words. We wish you many happy years of cooking in the BBQ Hut!

Best wishes
Jamie.

Rated 5 out of 5 stars

Logspan delivered and built my Haydock…

Logspan delivered and built my Haydock cabin with a 5 star service build team were great hard working quality of cabin is excellent. all staff at Logspan were great and very helpful.

28 May 2024
Unprompted review
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Reply from Logspan

Thanks for your review Douglas and your kind words. I hope you enjoy your Haydock Log Cabin for many years to come.
Austin

Rated 5 out of 5 stars

Excellent product and first class…

Excellent product and first class service.
First venture into purchasing a Garden Room
The experience was straightforward and all my questions were answered. Nothing was too much bother and you have the knowledge and confidence that the aftercare service will be the same. At there site all products are on display and the delivery and construction was hassle free.

13 May 2024
Unprompted review
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Reply from Logspan

Thanks for your kind review Catherine. I hope you have many years of joy with your Garden Room.

Rated 5 out of 5 stars

Logspan garage

I needed a garage for car restoration but unfortunately brick built to a decent spec was cost prohibitive.

I contacted the team at Logspan and asked if the Salisbury garage could be adapted in size and have an insulated roof. Oh and no internal triangle roof beam due to a car lift going in.

We took a trip over to the show site just to get a feel of the buildings which was useful.

Gary and Fraser came up trumps with support beams on the outside and steel insulated roof panels.

Placed the order and all quiet for a while as Christmas and New Year were in the way!

Flurry of activity end of March and my garage was delivered mid April.

I got Logspan to erect the building just purely on speed and experience. Blimey the boys are quick! Done in two days but that was because of the extra roof work. Good handover.

Quality of the garage is superb. Fixtures and fittings, tilt and turn windows, end grains covered over etc. Way above my expectations if I am honest.

Challenging to get a coat of paint on due to the Scottish weather but a couple of dry yet cold days got the first on. Second coat a week later when the sun was out and much more pleasant!

Looks stunning and have had a lot of good comments from passers-by.

One of the door stays was damaged but has been swiftly dealt with by Jamie in customer support.

Absolutely recommend these guys. If you don't need a garage you, I am sure, will need a BBQ hut!

It appears that we need an outside office space now... know where our first port of call will be.

23 April 2024
Unprompted review
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Reply from Logspan

Thanks for your review Malcolm, glad the garage is working out and Jamie was able to help you out.

We look forward to helping you out with your outside office requirements.

Thanks, Austin

Rated 5 out of 5 stars

Logspan Milan cabin

I bought a cabin from Logspan, a Milan. They are just like a wee home in your garden! Double glazed windows and doors and insulated too. And they look amazing, especially now it’s painted.
I bought mine in winter and couldn’t get it painted which caused a wee issue and also the wrong size of window was delivered. But as they say it’s not the problem but how it’s resolved that matters. And Logspan did their best to resolve things. And did too. I would definitely recommend a Logspan cabin to anyone looking for one in their garden, it will elevate it beautifully. They are made well and efficiently put together by their team of builders too. Top marks to everyone at Logspan. Thank you, I can’t wait to sit out in the all year around

18 March 2024
Unprompted review
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Reply from Logspan

Thank you for your review and your recommendation.

Rated 5 out of 5 stars

New Milan Cabin

I recently purchased a Milan cabin from Logspan. The installation team were amazing, worked throughout the day in adverse weather but never stopped! Ian the electrician completed all the electrics to a very high standard. Fraser and Jamie from the sales team were with us every step of the way and kept us fully informed and supported through the entire experience. McLaren painting done a fabulous job of the cabin thanks to Coll and Lewis. If you are looking for a garden room, then look no further than Logspan. Thanks to the entire team. Now hoping for a decent summer ahead!

21 February 2024
Unprompted review
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Reply from Logspan

Thank you Lynne for your kind review, I hope you have many years of enjoyment in your Milan.

Rated 5 out of 5 stars

Such excellent service

We had such excellent service from Logspan - from start to finish. There was help with the design - advice on lighting and positioning of windows. Delivery was spot-on and so careful. Erection was excellent - such a hard-working team. The electrician was so helpful and I love the warm lighting every time I go into my new studio. And all the time the team back at Logspan was there to help and advise. I love my Clock House

12 January 2024
Unprompted review
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Reply from Logspan

Thanks for your review Jenny, we love that you love your Clockhouse.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!

We have had our Finman BBQ hut for over 3 years and we love it!

I got in touch as was concerned about wood bleaching, Lucy was more than happy to tell us what varnish we should be using, and even quantity needed.

We were also concerned that as it was sat on tarmac the bottom boards were getting damaged from water penetration (it is the West coast of Scotland after all!) and Lucy kindly arranged for this to be remedied.

The team on the day were great and everything was carried out quickly and efficiently.

All in all a great experience and really good to know that even if it has been a couple of years since purchase you will still receive fantastic customer service.

Highly recommend this company!

14 September 2023
Unprompted review
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Reply from Logspan

Hi Katie,

I am glad to hear you love your BBQ hut, that your concerns were resolved so promptly and that our build team were efficient in rectifying

We wish you and the family many happy memories in the hut and thank you for the recommendation.

Take care
Jamie - Logspan.

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