We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortuna... See more
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We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with tim... See more
Company replied
From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of... See more
Company replied
We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work. Despite careful maintenance the timber began... See more
Company replied
Company details
Information provided by various external sources
Logspan is a family owned business that is dedicated to selling quality timber products that are affordable. Whether it's a Bespoke Log Cabin, a BBQ Hut, Garden Office or Lodge to live in, we have a product to suit at the right price. Come and visit our Glasgow show site, we have the largest range of Timber Buildings in Scotland.
Contact info
Milton Brae Road, G82 2TX, Dumbarton, United Kingdom
- 01389734572
- info@logspan.com
- logspan.com
4.8
Excellent
383 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service, friendly staff, good quality cabin. Would definitely recommend
4 November 2021
Unprompted review
Reply from Logspan
Thank you for the kind review, glad you were happy with the service and the finished product and we highly appreciate the recommendation.
Exceptional company to buy from
We bought a garden shed at a very good price. The office staff were wonderful as we were struggling to collect it. Austin got in touch and arranged to get it delivered at very reasonable cost. The delivery driver was so helpful, polite and informative. Can't fault this company at all. Thank you Logspan, we need more businesses like yours.
4 November 2021
Unprompted review
Reply from Logspan
Hi Gillian, glad you were happy with the service and the finished product. Appreciate the kind words
Excellent company for customer care. …
We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work.
Despite careful maintenance the timber began to suffer wet rot last year.
Logspan once again we’re very good and have supplied us a replacement summer house at 50% discount.
We think this all shows Logspan are a really great company to deal with.
4 November 2021
Unprompted review
Reply from Logspan
Thank you for your review and for sharing your experience over such a long period of time. We are pleased that we were able to help with the initial remedial work, and we are sorry to hear that you were disappointed with how the timber performed over time despite careful maintenance. We do appreciate your feedback, as long-term customer experience matters a great deal to us. Thank you again for choosing Logspan.
I bought a great quality bbq hut from…
I bought a great quality bbq hut from logspan. It arrived quicker than expected and was built by the company over two days. The workers laboured tirelessly for over 12 hours each day and have left us with a well constructed hut. I have, and would recommend this company to anyone without exception.
4 November 2021
Unprompted review
Reply from Logspan
Hi Neil,
Glad to hear that your cabin came early and you were happy with the final product. We highly appreciate the recommendation.
I was absolutely delighted with the cabin I chose.
I was absolutely delighted with the cabin I purchased last spring.Everyone who has seen it thinks it's brilliant and the men who erected it were so efficient and professional.I have recommended your company to all my friends.Gary was so helpful when I visited at the beginning of last year ,making my choice of cabin so easy.I sent photos which he appreciated.Many thanks.
3 November 2021
Unprompted review
Reply from Logspan
Hi Ann,
Glad to hear that you and all your friends like the cabin so much and that you were happy with the service and the work completed. Highly appreciate the recommendation
Reply from Logspan
Hi James,
Glad to hear that you were happy with everything
Fabulous service
Fabulous service. Kept us informed throughout. Originally advised up to 34 weeks expectation for delivery. Our bbq hut arrived more than 3 months early. Boys who fitted it were 1st class and worked so hard. We love the end product and look forward to many years of enjoyment. Logspan gave us guidance on preserving it etc. Would definitely use them again.
3 November 2021
Unprompted review
Reply from Logspan
Hi Hazel,
Glad to hear that your cabin arrived early and that you are so happy with the service and the final product.
Bought a BBQ hut
Bought a BBQ hut. All good from start to finish. 1st class service from “Logspan.”
3 November 2021
Unprompted review
Reply from Logspan
Thanks for the kind review, Isabella. Glad to hear that you were happy with the service
Tremendous from start to finish.
3 November 2021
Unprompted review
Reply from Logspan
Thanks for the kind review Henry
Fantastic company to deal with.
3 November 2021
Unprompted review
Reply from Logspan
Thanks for the kind review Andrew
I introduced my daughter and partner to…
I introduced my daughter and partner to you who ordered a hut which was delayed and re-scheduled for October. I understand they have tried to contact you re delivery but understand that they have had no reply.I would have thought you would have kept them informed of what is happening rather than having to chase you after many months. There name is Riddel and they live in Comrie. I am Joe Perry
3 November 2021
Unprompted review
Reply from Logspan
Hi Joe, I'm sorry both Mr & Mrs Riddel and you feel let down by us, and I apologise.
I believe Gary has previously tried to contact Mr & Mrs Riddel to organise their build. We will keep trying but can you please ask them to call the office on (01389) 734572 or email info@logspan.com to finalise this we would really appreciate it.
Thanks,
Logspan
Excellent
Excellent service, friendly and helpful. Our cabin came well packed and really great quality. Just love it.
3 November 2021
Unprompted review
Reply from Logspan
Glad to hear you were happy with the service and the final product, Janice
Large BBQ hut.
Very satisfied with the hut and with the guys who constructed it for us. However, the hut comes completely untreated, so we had to both paint with wood preserver and apply a top coat.
The extractor fan is very effective in removing fumes from the hut, but Logspan did not fit the electrics. Instead, they supplied a control box and expected the customer to arrange the fitting of both it and a consumer unit.
3 November 2021
Unprompted review
Reply from Logspan
Hi Bryan,
Glad that you were very satisfied with the product but can appreciate that you had to do extra work after the cabin was erected. If you feel like this wasn't made clear to you at the time of order please let us know and we can resolve this from happening to anyone else going forward.
Hope you are still enjoying your hut and make the most of it over the holidays
Highly recommended
First class service from ordering to installation. The three men that built the summerhouse were polite and very tidy.
Would recommend Logspan without hesitation.
3 November 2021
Unprompted review
Reply from Logspan
Thank you for the kind review, we highly appreciate the recommendation
Great job
Great job , clean and tidy professional job from start to finish.Would highly recommended them .
3 November 2021
Unprompted review
Reply from Logspan
Thank you for the kind review Andrew, we highly appreciate the recommendation
Very pleased with our BQ hut great buy…
Very pleased with our BQ hut great buy log span are a top ace company
3 November 2021
Unprompted review
Reply from Logspan
Thank you for the kind review Alex, Glad to you were happy with your purchase and hope you are making good use of your BBQ Hut this season!
Really delighted with our cabin
Really delighted with our purchase of a Milan cabin. The team arrived first thing in the morning and did not stop all day until everything was completed. The cabin is built to a very high standard, so glad we arranged for them to build it for us. Highly recommend.
3 November 2021
Unprompted review
Reply from Logspan
Thank you for the very kind review Beverley, Glad to hear that you were happy with everything, we highly appreciate the recommendation
Amazing all round service.
Amazing all round service.
The workmen work so hard and diligently, all day until the job was completed.
Finished cabin is awesome
Thank you all so much 😊
3 November 2021
Unprompted review
Reply from Logspan
Glad to hear that you happy with cabin and the work completed, hope you are still making good use of it!
Lock down Summerhouse
I got the summerhouse when expected and it was easily assembled by me with a bit of help from my son. I am really pleased with the quality and finish on it. My wife uses it for her crafts and we also have a bar which was great during lock down. First class and easily recommended.
3 November 2021
Unprompted review
Reply from Logspan
Well done on successfully putting your cabin together John, Really glad that you were happy with the quality and have made good use of it so far.
Logspan Milan Cabin
Excellent service from the minute we walked in right through to installation.
Logspan could not be faulted.
Fitters arrived at 8.00am and cabin was fully erected by 5.00pm. The guys never stopped and a credit to the company as were all staff we dealt with.
Absolutely delighted with our Milan 4x3 cabin.
Would highly recommend!
3 November 2021
Unprompted review
Reply from Logspan
Thanks for the kind review, Glad to hear you were happy with the service and the final product, we highly appreciate the recommendation
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