As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always get great service from this company, if you want service they are the best you will get. Their gold buying prices are one of the best, their silver buying prices are close to the top. Always... See more
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
Company details
- #2 of 36 best companies in Gold and silver trading company
- #4 of 21 best companies in Coin dealer
- #2 of 37 best companies in Gold dealer
- #4 of 78 best companies in Investment service
- #5 of 24 best companies in Jewellery Buyer
- #1 of 8 best companies in Scrap metal dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lois Bullion
Dear SMP,
Thank you for your review. We are pleased to hear about the efficient and prompt service you received.
We hope to hear from you again.
Absolutely seamless transaction and…
Absolutely seamless transaction and professional service.
Posted my items and the very next day I was contacted and given a quote, which I accepted .
It cleared in my account a few hours later - happy days!
Would thou roughly recommend and use again
10 July 2026
Reply from Lois Bullion
Dear A Williamson,
Thank you for your five-star review. We are pleased to hear about the seamless, professional, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Was sceptical...
Was sceptical.... I was wrong!!! Amazing price given! Very past payment received. Top job
10 July 2026
Reply from Lois Bullion
Dear Steven,
Thank you for your five-star review. We are delighted to hear you were happy with the price you received for your items and that payment was prompt.
We hope to hear from you again.
Harry was brilliant
Harry was very knowledgeable and gave me accurate answers to my many questions. Will definitely use Lois Bullion again as there is no need to go anywhere else.
11 July 2026
Unprompted review
Reply from Lois Bullion
Dear Charlie,
Thank you for your five-star review. We are thrilled to hear that Harry provided you with a knowledgeable level of customer service on your visit to the store.
We hope to hear from you again.
Your quick response really impressed me
Your quick response really impressed me
The correspondence was really good
The offer I received was excellent and receiving my offer so quickly was really impressive
I wouldn't hesitate to use Lois Bullion again Thank you.
10 July 2026
Reply from Lois Bullion
Dear Philip,
Thank you for your five-star review. We are pleased to hear you were happy about the excellent offer you received for your items.
We hope to hear from you again.
Just so fast and efficient but I was…
Just so fast and efficient but I was surprised at low quote as I got £45 for a similar item a month ago
10 July 2026
Reply from Lois Bullion
Dear Norman,
Thank you for your five-star review. We are delighted to hear about the efficient and prompt service you received.
We hope to hear from you again.
It was just by chance that I came upon…
It was just by chance that I came upon your company,what a great choice it was.Posted items on Thursday 10/07/26 received offer the next day, which I accepted 😁, money in my account just hours later.
10 July 2026
Reply from Lois Bullion
Dear Eileen,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Amazing experience
Wow what an amazing experience with this company. I would never hesitate to sell gold to them again.
Super impressed with the valuation and the speed of payment
11 July 2026
Unprompted review
Reply from Lois Bullion
Dear Michelle,
Thank you for your five-star review. We are pleased to hear about the amazing and prompt service you received.
We hope to hear from you again.
Easy to obtain quote online
Easy to obtain quote online. Very quick turn around by Louis Bullion, great service.
9 July 2026
Reply from Lois Bullion
Dear Dawn,
Thank you for your five-star review. We are delighted to hear about the easy, great, and prompt service you received.
We hope to hear from you again.
fast and efficient
Good service from Lois.
Why do I have to fill in this part TrustPilot? I already gave five stars.
9 July 2026
Reply from Lois Bullion
Dear Mike,
Thank you for your five-star review. We are thrilled to hear about the good, efficient, and prompt service you received.
We hope to hear from you again.
I was worried about posting gold but…
I was worried about posting gold but I’ve done it twice with this company and it’s been good. I was offered £290 in the jewellers but this company gave me £438 for a bit of gold.
26 June 2026
Unprompted review
Reply from Lois Bullion
Dear Jim Bob,
Thank you for your five-star review. We are pleased to hear that you were happy with the prices you received for your items.
We hope to hear from you again.
Reply from Lois Bullion
Dear Sandra,
Thank you for your five-star review. We are delighted to hear about the great and prompt service you received.
We hope to hear from you again.
Very impressed
Very impressed with the process and response time , payment was received within hours of accepting the offer.
9 July 2026
Reply from Lois Bullion
Dear Christine,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Silver/gold sale
Initial enquiry by phone, very helpful staff. Ordered a selling pack which was delivered promptly. Sent off items and thr next day they offered me an acceptable price. As I wanted some items returned which were not precious I didn't respond on the day. The following day the offer increased as prices had fluctuated so very fair pricing too, they show the prices on their app and website as well.
9 July 2026
Reply from Lois Bullion
Dear Chris,
Thank you for your five-star review. We are pleased to hear about the helpful, fair, and prompt service you received.
We hope to hear from you again.
Very pleased with my experience with…
Very pleased with my experience with Lois Bullion. I had been offered 1400 in person with a gold dealer but recieved 1740 through Louis Bullion which wasn't far off the gold content value so very happy with the price and the service.
2 July 2026
Reply from Lois Bullion
Dear Jeremy,
Thank you for your five-star review. We are delighted to hear that you were pleased with the overall experience you received from using our service.
We hope to hear from you again.
Brilliant
My whole experience with Lois bullion was brilliant from start to finish. Clear communication, easy process, great and fair price, very quick payment, excellent service. I honestly couldn’t recommend them anymore. It’s refreshing to see a company that’s honest and delivers what it says. Thanks again!
9 July 2026
Reply from Lois Bullion
Dear Danny,
Thank you for your five-star review. We are thrilled to hear about the great, easy, fair, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
10 out 10 experience
Easy to use website, great price offered, quick and easy Postal service. Money received within 1hr. Great overall service thank you
9 July 2026
Reply from Lois Bullion
Dear Paul,
Thank you for your five-star review. We are pleased to hear about the easy, great, and prompt service you received.
We hope to hear from you again.
Fantastic service.
25 March 2026
Reply from Lois Bullion
Dear Nicholas,
Thank you for your five-star review. We are pleased to hear about the fantastic service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear James,
Thank you for your five-star review. We are delighted to hear about the fair and prompt service you received.
We hope to hear from you again.
Excellent service
Excellent service. First class handling of my transaction. Extremely pleased
With how everything went. , prompt payment, excellent customer service when i rang for information. Very highly recommended.
8 July 2026
Reply from Lois Bullion
Dear Richard,
Thank you for your five-star review. We are thrilled to hear about the excellent, first-class, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
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