⚠️WARNING ⚠️ ⛔️Crypto withdrawal pending for more than 17 hours now. ⛔️Useless support. ⛔️Won’t give specific time frame for withdrawal. ⛔️The whole time there’s a cancel button next to your... See more
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See what reviewers are saying
Avoid, rigged games.I have spent few thousands on their games.Just another scam casino. Awful experience.
Company replied
Best casino online. VIP service 24/7 for all you need and bonuses given all the time (more than any other site) Lucky enough to have Blair then you will not be disappointed!!!! 10/10
Company replied
Do not use this site. They do not pay out their withdrawals, leave you waiting for weeks and chat agents keep giving the same answer “it’s with the financial team for urgent review”. I have been tryin... See more
Company replied
Company details
Written by the company
Loki Casino works under the license of Dama N.V. However, it is operated by its own support and management team. Our casino is on another level. Let us show you our quality of service, and you will appreciate it. We offer over 5,000 games from top companies. We have everything you need, including slots, jackpots, card games, roulette, and live casino games.
Contact info
Curaçao
- lokicasino.com
2.5
Poor
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Deposited £340 without one bonus
Deposited £340 without one bonus. Stay well clear of this site . It has to be the worst online casino I have played at. And I’ve used quite a few.
18 August 2025
Unprompted review
Reply from Loki Casino
We’re sorry to hear about the difficulties you experienced. We requested additional information to review the case, but unfortunately it was not provided, which prevented us from identifying the account and continuing the investigation.
We have found this review and are ready to assist if the issue is still relevant. Please contact our support team and share the required details.
Best regards,
Loki Casino Team
Made a deposit which not credited to my…
Made a deposit which not credited to my account but removed from my bank account. I will change my review when its solved ofcourse to give 5 stars
19 July 2025
Unprompted review
Reply from Loki Casino
We’re very sorry to hear about the issue with your deposit. Please contact our support team directly via live chat or email so they can review your case and ensure the matter is resolved as quickly as possible.
Thank you for your patience and understanding.
Kind regards,
Loki Casino Team
I’m a fully verified player and have…
I’m a fully verified player and have had two successful withdrawals, however recently I have attempted to make three withdrawals and each time has been rejected and chat offer little-to-no-support to resolve situation other than ‘just try again’ I expect a lot better…
1 July 2025
Unprompted review
Reply from Loki Casino
Dear Player,
We're truly sorry to hear about the issues you experienced with your recent withdrawal attempts, as well as the frustration with the support you received. Unfortunately, in rare cases, withdrawal rejections can occur due to payment provider errors, which are sadly beyond our direct control.
That said, we understand how important it is to feel heard and supported — and we’re sorry if our responses didn’t meet your expectations. We'll make sure to pass your feedback along to help improve our service.
The good news is that all your withdrawal requests have now been successfully approved. We hope this situation hasn’t completely spoiled your overall impression of our platform.
If you have any further concerns, please don’t hesitate to reach out — we’re here to help.
Best regards,
Loki Casino Team
im in the UK
im in the UK. site happy to let me register and deposit money. when i try to withdraw all off a sudden its not available in the UK and i am blocked from site. i believe this is theft as tjey happily took my money
26 June 2025
Unprompted review
Reply from Loki Casino
Thank you for your feedback
We strongly encourage you to contact our support team directly so we can resolve any issues with your account and assist with your withdrawal.
Loki Casino Team
Withdrawals rejected multiple times
I deposited 4 times and my account is fully verified. I tried to withdraw money 3 times and each time they reject it with no reason. I contacted support each time as they even say it was rejected by "payment provider I.e my bank" or there was an "internal technical error". I have raised a complaint to their support email address but who knows if I'll either get a response. Also, this site is blocked in the UK which I didn't know about as I used lokicasino35.com which turns out they use it for uk players which is a major red flag.
11 June 2025
Unprompted review
Reply from Loki Casino
Dear Thomas,
Thank you for sharing your feedback. We’re sorry you experienced these issues, and we appreciate the chance to clarify.
First, we’d like to confirm that your withdrawal has already been successfully processed and paid out. We apologize for any frustration this caused and appreciate your patience while it was sorted.
Regarding the website access: you mentioned using the domain lokicasino35.com. That is a mirror (alternative link) we provide to ensure stable access in regions where certain ISPs might block domains or where alternative links improve connection. Using a mirror does not mean the site is banned in your country. We accept players from the UK and you’re welcome to play with us.
If you have any further questions or need assistance, please feel free to contact our support team or your VIP Manager anytime—we’re always here to help.
Thank you for your understanding.
Kind regards,
Loki Casino Team
Account deleted without notice SCAM
Account deleted without notice SCAM
After playing here for a while, I was assigned a VIP manager. This VIP manager was dedicated and often had nice promotions for me (which I was emailed every few days). After using these promotions, they found that I was abusing the offer of promotions they personally emailed me. My account was immediately deleted without further explanation.
So beware, they have nice promotions but if you use them and you win some money they delete your account. Be warned.
The same goes for the casinos on the same network.
1 May 2025
Unprompted review
Reply from Loki Casino
We’re sorry to hear about your experience. Please contact our support team so we can look into the details of your account and assist you further.
Best Regards,
Loki Casino Team
FRAUD! Loki Casino scams players and refuses payouts
I won €4,200 at Loki Casino, but when I tried to withdraw, everything changed. They forced a 100% bonus on the money I didn't withdraw (€750 turned into €1,500), meaning I had to wager €30,000! After almost completing it, they refused my withdrawal due to “verification issues.”
I finally got verified after 3 days and multiple chats with customer service who barely explained anything.
While finishing the wagering, without asking or accepting anything, they added a €250 bonus and €15 to my balance DURING a game. Suddenly, I needed to wager another €10,600! I never agreed to that bonus — it was just forced on me to block my withdrawal again.
On top of that, they stopped giving me any cashback, deposit bonuses, free spins, or other promotions — even though I used the correct bonus codes and followed all the rules. I asked them why, and they simply said:
"Due to an administration decision, you are not eligible for any bonuses. We will not provide a reason, and it’s not open for discussion."
No explanation, no transparency.
They also refused to give me information about where to file a formal complaint — because they were scared it could be used against them for their malpractice and fraud.
Later they told me I got “too many bonuses” for the amount I deposited — even though I never even wanted most of the bonuses they forced on me! And if I deposit more in the future, maybe they will "reconsider"... Are you serious? This is nothing but blackmail!
Loki Casino is a complete scam. They delay your withdrawals, force unwanted bonuses, use excuses and “admin decisions” to block your winnings, and hide behind vague rules.
They happily take your money when you lose, but when you win, they do everything to make sure you never see your money.
Avoid Loki Casino at all costs! They are a fraudulent casino hiding behind fake rules, refusing payouts, and manipulating players
17 April 2025
Unprompted review
Reply from Loki Casino
We are sorry to hear about the difficulties you’ve experienced. Your feedback is important to us, and we want to ensure that any issues are fully resolved. If your problem has not yet been addressed, please contact our support team directly. We will gladly review your case again and work with you to find a satisfactory solution.
Thank you for your patience and understanding.
Kind Regards,
Loki Casino Team
SCAM
Scam as everything other one of those …. They didn’t have to check anything before deposit …. lol those websites make me laugh and then once you submit it they ask you to provide receipts etc …. Be aware don’t spend your money !!!
5 April 2025
Unprompted review
Reply from Loki Casino
Dear Player,
We understand your frustration, but please note that verification is not required for deposits in order to keep the process quick and convenient for players. However, for withdrawals, identity verification is a standard and necessary procedure — this is in place to comply with legal requirements, ensure the security of your funds, and prevent fraud.
This process is clearly outlined in our Terms and Conditions, which all users agree to upon registration.
We’re always here to assist with verification or any other concerns you may have. Thank you for your understanding.
Best Regards,
Loki Casino Team
The best casino
10 March 2025
Unprompted review
Reply from Loki Casino
Dear Player,
Thank you so much for your kind words — we're thrilled to hear you're enjoying the experience!
If you ever need any assistance or have feedback to share, we're always here to help.
Good luck and have fun! 🎰✨
Best Regards,
Loki Casino Team
Loki Casino is the best in the world
Loki Casino is the best in the world! My VIP manager Monica is available 24/7, I wonder whether she sleeps? Thanks Monica for being the best VIP manager ever! I recommend Loki Casino.
8 March 2025
Unprompted review
Reply from Loki Casino
Dear Player,
Thank you so much for the amazing review!
We're beyond happy to hear that you're enjoying your experience at Loki Casino — and especially that Monica is making such a great impression! We'll make sure she sees your kind words (though we might also remind her to get some sleep once in a while 😊).
Your recommendation means a lot to us. If there's ever anything you need, our team — and Monica — will always be here for you.
Best of luck and enjoy the games! 🎉
Best Regards,
Loki Casino Team
SCAM ALERT HAVE PROOF
Made 4 deposit 2 from bank two with crypto
By bank took 24 to get on the account due to technical issue.
And crypto for over 420 of litcoine never has been added to my account but stolen.
This is a scam! Alert DO NOT USE THIS WEBISTZ! EVERY 5 STARS reviews is fake. Once I have made a review with is minutes 3 5 starts show up about withdrawal. Check this out ! A real master a scammer check my profile pic
27 February 2025
Unprompted review
Reply from Loki Casino
Dear Player,
We’re truly sorry to hear about your experience. After checking, we can confirm that the transaction itself unfortunately never reached us.
It’s possible that a glitch or error occurred in the external system or wallet you used to send the funds — and sadly, this is something beyond our control.
We completely understand how frustrating this must be, and we truly regret that the situation couldn’t be resolved.
Regarding the reviews — we want to assure you that all feedback on this platform is from real players. Everyone is free to share their honest experiences, whether positive or negative.
If you have any further questions, feel free to reach out — we’re here to assist as much as we can.
Best Regards,
Loki Casino Team
I like playing on Loki
I like playing on Loki! I have been playing on their site for many years.
My hosts over the years have always been attentive, kind and very supportive to me.
When I’ve had any questions or concerns they have been addressed immediately.
Loki is a site that I trust to play on. I would definitely recommend Loki to others.
My host Monica is always there when i need her! ;). She’s wonderful to deal with, and always a pleasure to talk to.
27 February 2025
Unprompted review
Reply from Loki Casino
Dear Player,
Thank you so much for your kind and thoughtful words!
We're truly grateful to have loyal players like you as part of the Loki community. It's fantastic to hear that you've had such consistently positive experiences over the years, and we'll make sure Monica sees your message — she’ll be thrilled to know she's made such a great impression!
Your trust and recommendation mean the world to us. If there’s ever anything you need, you know where to find us.
Wishing you lots of luck and fun! 🎰✨
Best Regards,
Loki Casino Team
Good experience - fast withdrawals
Not sure about some of the negative reviews. As a player with them for close to 8 years I have nothing bad to say about them. They offer many different levels of deposit bonuses, and withdrawal takes no longer than 24h, when using the email transfer (interac) method. Their VIP managers, in my instance Monica are always super fast at answering any questions or concerns.
27 February 2025
Unprompted review
Reply from Loki Casino
Dear Player,
Thank you so much for sharing your experience!
We’re thrilled to hear that you’ve been with us for nearly 8 years and that you’ve consistently enjoyed our bonuses, quick withdrawals, and VIP support. Monica and the entire team really appreciate your kind words!
If you ever need anything or have questions, we’re always here to help.
Thanks again for being a valued member of the Loki community!
Best Regards,
Loki Casino Team
loki casino still not paying out WARNING DO NOT PLAY HERE
after 3 weeks of research, you don't get any further with the customer service, they just don't believe that after they have approved the payment, you as a player have not received anything, I have sent bank statements twice, even if you send them for a whole year, it doesn't matter, they don't do anything with them. I regret that I didn't read the warnings from other players before, this casino is not fair, how can they be positive with other players, I think fake players.
I won't deposit a single euro there anymore. They are scammers
You are assigned a so-called case number to make you believe
that they are working on your complaint, but each chat employee gives you a different case number, which is not correct.
30 January 2025
Unprompted review
Reply from Loki Casino
We’re sorry to hear about your experience. We were unable to locate your case in our support system. If your issue is still ongoing, please contact our support team directly and provide a reference to your complaint so we can review it thoroughly and assist you further.
Best Regards,
Loki Casino Team
Terrible casino
Terrible casino
They don’t offer anything
No license
4 January 2025
Unprompted review
Reply from Loki Casino
Dear Clark,
Thank you for taking the time to share your feedback. We sincerely apologize if your experience with our casino has not met your expectations.
We would like to clarify a few points to address your concerns:
Offers and Promotions: We aim to provide exciting offers and promotions for our players. If you feel there is room for improvement in this area, we would love to hear your suggestions. Our team is always looking for ways to enhance your experience.
Speaking of license, we can assure you that Loki Casino works under the license of Dama N.V. However, it is operated by its own support and management team.
Your feedback is invaluable, and we are committed to improving our services. Should you have any specific issues or require further clarification, do not hesitate to contact us directly.
We hope to have the opportunity to address your concerns and provide you with a more enjoyable experience in the future.
Worst casino ever
Worst casino ever. All my friends have a Ideal and G-pay payment methods and everything work good. But in my account it doesn't work. They told me that I'm lied to them and no have ideal and G-pay. They don't want to talk via chat about this. They close the chat immediately. It's the worse casino ever.
25 December 2024
Unprompted review
Reply from Loki Casino
Dear Customer,
Thank you for sharing your concerns with us. We apologize for any frustration or inconvenience you’ve experienced. Allow us to address the points you raised:
Let me explain a deposit processing times. We understand that delays in processing deposits can disrupt your enjoyment. Our team works hard to process transactions as quickly as possible, but processing times can sometimes vary due to factors beyond our control, such as banking or payment provider schedules, especially over weekends. We are actively looking for ways to improve our processes to minimize delays and provide a smoother experience.
What is regarding account closure, we take responsible gambling and regulatory compliance seriously. The verification process is required to ensure your account is securely closed and to comply with regulatory obligations, such as identity verification and anti-money laundering policies. While we understand this may feel inconvenient, these measures are in place to protect both you and our platform.
We assure you that our priority is transparency and fairness, and we value your trust. Please reach out to us directly and we will ensure your request is handled promptly.
Thank you again for your feedback. It helps us improve and provide a better experience for all our players.
Reply from Loki Casino
Dear Aiden,
We’re thrilled to hear that you’re enjoying our wide selection of games and bonuses! Providing an exciting and rewarding gaming experience is one of our top priorities.
Thank you for being a valued player, and we look forward to continuing to offer you great moments at LOKI Casino. Should you ever need assistance, our support team is always here to help.
Best regards,
The LOKI Casino Team
good casino works very well
7 November 2024
Unprompted review
Reply from Loki Casino
Dear Koen,
Thank you for your kind review! We’re happy to hear that everything is working well for you at Loki Casino. Our goal is to offer a smooth and enjoyable experience for all our players, and it’s wonderful to know we’ve achieved that with you.
If you have any suggestions or if there’s anything we can do to improve your experience further, feel free to let us know. We look forward to your continued enjoyment at Loki Casino!
Best regards,
The Loki Casino Team
Don’t use! Fraud!
Don’t use!! Take your money but refuse to pay out even after providing driving license, energy bill, photo of card, full bank statement showing all deposits!
They said they could see the same deposit values as the transactions on my statement, but that is because I exchange rates and transaction fees! They just don’t get it or playing a game! Fraud!
1 November 2024
Unprompted review
Reply from Loki Casino
Dear Gareth,
We are very sorry to hear about your recent experience with our withdrawal process. At LOKI Casino, we strive to ensure that all transactions are secure and comply with regulatory requirements, which sometimes necessitates additional documentation. We understand that this can be frustrating, especially when you have already provided the necessary documents.
Please know that our customer service team is here to assist you and resolve any issues you may have. We would appreciate it if you could reach out to us directly so we can look into your case further and ensure that your concerns are addressed promptly. Your feedback is invaluable to us, and we are committed to improving our processes to better serve our players.
Best regards,
The LOKI Casino Team
When depositing money it's easy don't…
When depositing money it's easy don't need no to show photos or utility bills but when you want to take money out you need all that stuff absolute joke I won't be using this site again.. quick to take money but gotta jump through hoops to withdraw
1 November 2024
Unprompted review
Reply from Loki Casino
Dear Mark,
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the withdrawal process. At LOKI Casino, we are committed to ensuring the security and integrity of all transactions, which sometimes requires additional verification steps. We understand that this can be frustrating, and we are constantly working to streamline our processes to make them as user-friendly as possible.
We value your input and would like to assure you that your concerns are taken seriously. Our customer service team is available to assist you with any issues you may have encountered. Please contact us directly so we can help resolve your situation and improve your experience with us. We hope to have the opportunity to serve you better in the future.
Best regards,
The LOKI Casino Team
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