⚠️WARNING ⚠️ ⛔️Crypto withdrawal pending for more than 17 hours now. ⛔️Useless support. ⛔️Won’t give specific time frame for withdrawal. ⛔️The whole time there’s a cancel button next to your... See more
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See what reviewers are saying
Avoid, rigged games.I have spent few thousands on their games.Just another scam casino. Awful experience.
Company replied
Best casino online. VIP service 24/7 for all you need and bonuses given all the time (more than any other site) Lucky enough to have Blair then you will not be disappointed!!!! 10/10
Company replied
Do not use this site. They do not pay out their withdrawals, leave you waiting for weeks and chat agents keep giving the same answer “it’s with the financial team for urgent review”. I have been tryin... See more
Company replied
Company details
Written by the company
Loki Casino works under the license of Dama N.V. However, it is operated by its own support and management team. Our casino is on another level. Let us show you our quality of service, and you will appreciate it. We offer over 5,000 games from top companies. We have everything you need, including slots, jackpots, card games, roulette, and live casino games.
Contact info
Curaçao
- lokicasino.com
2.5
Poor
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been trying to get a withdrawal…
I have been trying to get a withdrawal for over 3 days now I’ve jumped through all the hoops and seem to be getting nowhere it’s frustrating the poor girl I’m dealing with answers my emails day and night not sure how she does this but frustrating
30 October 2024
Unprompted review
Reply from Loki Casino
Dear Julie,
We sincerely apologize for the frustration and inconvenience you have experienced with your withdrawal process. We understand how important it is for our customers to have timely access to their funds, and we regret that this has not been your experience. Your patience and understanding during this time are greatly appreciated.
Please know that we are committed to resolving this issue as quickly as possible. Our team is working diligently to ensure that your withdrawal is processed without further delay. We value your feedback and are taking steps to improve our processes to prevent such issues in the future. Thank you for bringing this to our attention, and we hope to restore your confidence in our services soon.
Best regards,
The LOKI Casino Team
Very good casino lots of bonuses Leth…
Very good casino lots of bonuses Leth city deposit options lots of games. Don’t really have anything negative to say about it.
27 October 2024
Unprompted review
Reply from Loki Casino
Dear Gideon,
Thank you for your positive feedback! We are delighted to hear that you enjoy the variety of bonuses, deposit options, and games we offer. Providing a diverse and enjoyable gaming experience is one of our top priorities, and we are thrilled that you have had a positive experience with us.
Your satisfaction is our greatest reward, and we are committed to maintaining the high standards you’ve come to expect from us. Thank you for choosing our casino, and we look forward to continuing to provide you with excellent service and exciting gaming moments.
Best regards,
The LOKI Casino Team
Nice Casino with fast payout !!
15 October 2024
Unprompted review
Reply from Loki Casino
Dear Markus,
Thank you for your kind words! We are pleased to hear that you find our casino nice and appreciate the fast payouts. Ensuring a smooth and efficient withdrawal process is very important to us, and we are glad that we were able to meet your expectations.
Your satisfaction is our top priority, and we are committed to continually providing you with a high-quality gaming experience. Thank you for your support, and we look forward to serving you again soon.
Best regards,
The LOKI Casino Team
DONT GO TO THIS CASINO
Worst withdrawal system of any casino I ever played. When I withdrew a hundred bucks they payed out within a day, but when I tried withdrawing 5k I waited a week and still didn’t get anything. They refused to explain to me what was going on after multiple efforts to get them to help me out. It’s like there’s only bots running the support, because they always respond exactly the same things and the support wasn’t of any help. Please trust me, never go to this casino, they will only wait until you gamble all the money away again if you try to withdraw anything over €100,-. F**** thieves.
1 October 2024
Unprompted review
Reply from Loki Casino
Dear Janus,
We are deeply sorry to hear about your experience with our withdrawal system and the frustration it has caused you. At LOKI Casino, we strive to ensure that all withdrawals are processed efficiently and fairly. We understand how important it is for you to receive your funds promptly, especially for larger amounts.
Please know that we are thoroughly reviewing your case to address any discrepancies and ensure that all procedures were followed correctly. We are committed to resolving this matter fairly and appreciate your patience as we work towards a solution. Thank you for bringing this to our attention, and we hope to regain your trust in our services.
Best regards,
The LOKI Casino Team
Scummy site
pushy scummy support making it a hassle to delete account
8 October 2024
Unprompted review
Reply from Loki Casino
Dear Slym,
We are very sorry to hear about your experience with our support team and the difficulties you faced while trying to delete your account. At LOKI Casino, we aim to provide a respectful and hassle-free experience for all our players, including those who wish to close their accounts.
Please know that we are reviewing your case to ensure that our support team handles such requests more efficiently and courteously in the future. We appreciate your feedback and are committed to improving our services. Thank you for bringing this to our attention.
Best regards,
The LOKI Casino Team
The best casino !♥️
5 October 2024
Unprompted review
Reply from Loki Casino
Dear Aaaa,
Thank you for your enthusiastic review! We are thrilled to hear that you consider LOKI Casino the best. Your satisfaction is our top priority, and it’s wonderful to know that we have met your expectations.
We look forward to continuing to provide you with an exceptional gaming experience. Your positive feedback motivates us to keep improving and delivering the best service possible. Thank you for choosing LOKI Casino!
Best regards,
The LOKI Casino Team
Pay out fast!
Pay out fast!
Good bonuses.
Lots of providers.
You can really trust them.
24 September 2024
Unprompted review
Reply from Loki Casino
Dear Brian,
Thank you for your fantastic review! We are delighted to hear that you appreciate our fast payouts, good bonuses, and the variety of game providers we offer. Your trust in our services means a lot to us, and we are committed to maintaining the high standards that have made your experience enjoyable.
We look forward to continuing to provide you with an exceptional gaming experience. Thank you for choosing LOKI Casino!
Best regards,
The LOKI Casino Team
Reply from Loki Casino
Dear Mathijs Hellingwerf,
Thank you for your positive feedback! We are thrilled to hear that you consider our casino to be very good. Our team works hard to ensure that every aspect of our casino meets the highest standards, from the variety of games we offer to the quality of our customer service. It’s wonderful to know that our efforts have made a positive impact on your gaming experience.
Your satisfaction is our top priority, and we are committed to continually providing you with the high-quality service you’ve come to expect from us. We look forward to serving you more winning moments and ensuring that your time with us remains enjoyable and rewarding.
Best regards,
The LOKI Casino Team
Loki casino has a large variety of…
Loki casino has a large variety of games which are all favourites of mine
3 September 2024
Unprompted review
Reply from Loki Casino
Dear Brad,
Thank you so much for your positive feedback! We are thrilled to hear that you enjoy the variety of games we offer at LOKI Casino. Our team works diligently to ensure that we provide a diverse selection of games to cater to all our players’ preferences, and it’s wonderful to know that we have succeeded in making your gaming experience enjoyable.
Your satisfaction is our top priority, and we are committed to maintaining the high standards you have come to expect from us. We look forward to continuing to provide you with exciting and enjoyable gaming experiences. Thank you for being a valued member of our community!
Best regards,
The LOKI Casino Team
My experience with Loki Casino has been very positive. Kaena, my assistant in live chat, made things straight forward and easy. Also Loki Casino rewards players generously. Very Impressed
My experience with Loki Casino has been very positive. Kaena, my assistant in live chat, made things straight forward and easy. Also Loki Casino rewards players generously. Very Impressed Loki Casino. 5 stars 🤩
19 August 2024
Unprompted review
Reply from Loki Casino
Dear Reece,
Thank you for sharing your positive experience with Loki Casino! We’re thrilled that Kaena, our live chat assistant, made your interactions straightforward and easy. Our commitment to rewarding players generously is at the core of our service. We’re delighted to have earned your 5-star rating, and we look forward to providing you with more enjoyable moments.
Best regards, The LOKI Casino Team
Deposit never arrived
A deposit was made and it was never credited to my account. Customer service keeps avoiding answers and the deposit is still not refunded after 3 weeks. Be careful of this casino
Edit:
After their reply on here to my review they have not even contacted me nor did i receive my deposit back.. customer service seems nonexistent
26 July 2024
Unprompted review
Reply from Loki Casino
Dear Baby Zea,
We apologize for the oversight regarding your deposit. It’s essential to us that all transactions are promptly credited to our players’ accounts. Our customer service team is actively investigating this issue, and we appreciate your patience. Rest assured, we’re committed to resolving this matter and ensuring that your funds are refunded promptly.
Best regards, The LOKI Casino Team
Reply from Loki Casino
Dear Ha,
We appreciate your thumbs-up! Providing a good casino experience is our goal, and we’re glad to have earned your approval. If there’s anything else you’d like to highlight or discuss, feel free to let us know.
Best regards, The LOKI Casino Team
The best online casino
The best online casino i have tried, very godt support, Nice People, and they have all kind of machine a very good online casino.
1 August 2024
Unprompted review
Reply from Loki Casino
Dear Benjamin Hansen,
Thank you for your kind words! We’re thrilled that you consider us the best online casino you’ve tried. Our support team, along with our diverse selection of games, aims to provide a top-notch experience. We appreciate your feedback and look forward to continuing to exceed your expectations.
Best regards, The LOKI Casino Team
Loki casino review.
Loki casino is an amazing casino's whit for example no incidents of bonusses not creditted or similar mistakes. They sometimes ask a 30 or 25 minimum too claim a bonus and i think the minimum is too high it should be 20euro minimum. For the live chat is all i can say that they are perfect. Friendly and quick.
28 July 2024
Unprompted review
Reply from Loki Casino
Dear Anneboycash,
We’re pleased to hear that you find Loki Casino amazing. We appreciate your feedback regarding the bonus crediting process. Your suggestion about adjusting the minimum claim amount is duly noted. Our live chat team strives for perfection, and we’re glad they’ve met your expectations. If there’s anything else you’d like to share, feel free to reach out.
Best regards, The LOKI Casino Team
Nice and helpful
24 July 2024
Unprompted review
Reply from Loki Casino
Dear Jerwin Ambiong,
Thank you for your positive feedback! We’re glad to hear that you found our support team nice and helpful. If there’s anything else you’d like to share or any suggestions for improvement, feel free to reach out. We’re here to assist you.
Best regards, The LOKI Casino Team
Reply from Loki Casino
Dear Player,
That’s awesome to hear! We’re all about keeping the fun going with a huge variety of games. Glad you’re enjoying it! 🤩🎲
If you ever want recommendations or need anything, just shout!
Best Regards,
Loki Casino Team
I like the casino Loki, moblie site.
I like the casino Loki, I use with my moblie. Games and staff are great.Apart from having problems getting into casino site, some times. I think it's good.
4 July 2024
Unprompted review
Reply from Loki Casino
Dear K Fitzsimmons,
Thank you for sharing your positive experience with LOKI Casino! We’re thrilled to hear that you enjoy our mobile platform, games, and staff. Your satisfaction is our top priority, and we’re committed to providing you with seamless access to our casino site.
We apologize for any inconvenience you’ve encountered while trying to access the site. Technical glitches can occasionally occur, but rest assured that our team is continuously working to improve the user experience. If you encounter any further issues, please don’t hesitate to reach out to our customer support team for assistance.
We appreciate your loyalty and look forward to serving you more exciting moments at LOKI Casino!
Best regards, The LOKI Casino Team
Waiting for 10K withdraw
Waiting for 10K withdraw
Casino claims they did not receive deposits, even though it came out of my bank. I send all documents, transaction pdf's with all numbers.
So when you lose, no problem, but when you win, they try everything to make sure you will not get your withdraw!
Nobody can tell how long it takes? 1 month? 6 years?
Stay away from this scammers!
2 July 2024
Unprompted review
Reply from Loki Casino
Dear Rudy M,
We understand how important timely withdrawals are, especially when you’ve won. We apologize for any delays you’ve experienced during the withdrawal process. Our team takes withdrawal requests seriously, and we strive to process them as quickly as possible.
Regarding the issue with deposits not being received, we recommend double-checking the transaction details and ensuring that all necessary documentation has been submitted. Sometimes, discrepancies can occur due to banking processes or technical glitches. Our support team will investigate this matter promptly and provide you with updates.
While we cannot provide an exact timeframe for your withdrawal, we assure you that we’re committed to resolving this issue promptly. If you have any further concerns, please reach out to our support team, and they’ll assist you in tracking the progress of your withdrawal.
Thank you for your patience, and we appreciate your feedback. We remain dedicated to providing fair and transparent services to all our players.
Best regards, The LOKI Casino Team
Deposit rejected, money taken
If I could give 0 stars I would. I made a deposit, the casino rejected it but it’s been taken from my bank. Sent all documents required, bank statements, transactions, account details and then I was told “please try to deposit again as our casino didn’t receive it” so it just flew away in fresh air apparently
Absolutely won’t try again. Or ever.
28 June 2024
Unprompted review
Reply from Loki Casino
Dear Sarah Shannon,
We apologize for the inconvenience you’ve experienced with your recent deposit. It’s disheartening to hear that your transaction was rejected, and we understand how frustrating it can be when funds are deducted from your bank account without a successful deposit.
Our team takes these matters seriously, and we appreciate your patience in providing the necessary documents. Rest assured, we are actively investigating this issue to ensure that such discrepancies do not occur in the future. We apologize for any inconvenience caused and sincerely regret any frustration you’ve encountered.
If you decide to give us another chance, we recommend reaching out to our customer support team directly. They can assist you in resolving this matter promptly and ensuring a smoother experience moving forward.
Thank you for sharing your feedback, and we hope to regain your trust.
Best regards, The LOKI Casino Team
If would be big Zero
If would be big Zero, that is what they deserves. Always same problem. 15 hours gone and my deposit is pending. I asked them send me back because I want to close my account. They said is not possible, just be patient. F.... them. Every time same answer. Even that patient. They are a big liar scammer!
2 July 2024
Unprompted review
Reply from Loki Casino
Dear Erika Kratochil,
We apologize for the delay in processing your deposit. We understand how important it is for our players to have a seamless experience, and we regret any inconvenience caused by the pending status of your transaction.
Our team is actively working to resolve this issue and expedite your deposit. We appreciate your patience and apologize for any frustration you’ve encountered. Rest assured, we take your feedback seriously and will address this matter promptly.
Regarding your request to close your account, we apologize for any inconvenience. While immediate closure may not be possible due to security protocols, we assure you that your request has been noted. We appreciate your understanding and patience during this process.
Thank you for bringing this to our attention, and we hope to improve your experience moving forward.
Best regards, The LOKI Casino Team
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