Lola Health Reviews 

First time using the service . Prompt communication leading up to postage and arranging appointment .
Phlebotomist Kwun Yi Ng was polite and professional .
Would use the service again in the future.

Quite a lot of money for a blood test that no one turns up. Apparently a nurse was going to turn up in the morning. No one tunes up. Then in the evening. No one turned up. Don't waste your money and just ask your GP doctor as they're have a right to do blood tests.

From the begining Lola health have been very good. I found them on Google. Booking was very easy. The nurse came out and was nice, polite and early. I had confirmation emails and texts to update me where my blood tests were in the system. The results came back in around 4 days. I am very pleased with the service.

Great service, reliable and fast, with easy to understand results. Having a nurse taking your blood at home is the main selling point for me. Will be good to see more test that can’t be done on the NHS like HOMA IR, Hcy etc and be able to tailor what test you want

What a great service, I was after a blood test, without seeing a doctor or going to a private hospital, I ordered the test, it arrived the next day, a lovely lady came to take my bloods a few days later at home, I had the results in 3 days, it was easy to read and understand, plus a doctors note at the end to discuss any issues within the report. It has reassured me with some of my health issues, and given me an insight of things to keep an eye on.

Excellent service. Very quick getting back with the results

Excellent service! The whole process was real easy. The Phlebotomist came to my home to draw blood at exactly the time I had booked, it was super professional.

The results were also quick and I added on a few specific biomarkers that I needed to track for my cholesterol.

Can’t fault anything. I’ll be booking again in 6 months.

I recently used Lola's service, and I was very impressed. The customer service team was incredibly friendly, responsive, and helpful, making the entire process seamless from start to finish.

What truly stood out was the convenience of the phlebotomy service. The phlebotomist came directly to my home, saving me the hassle of traveling to a clinic or lab. This made the blood draw experience both easy and stress-free.

The report I received was detailed, easy to understand, and reviewed by a doctor, which gave me confidence in the accuracy and reliability of the results.

I highly recommend Lola for anyone looking for a convenient and professional service.

Absolutely unbelievably efficient service. I posted my blood tests lunch time and the results were processed already by the following day in the afternoon. I love the text updates and the app is a brilliant idea. I will definitely be using this service again. Thanks very much!

The whole experience was excellent. The blood draw was painless and the letter from the doctor that came with the results was thoughtfully written. I'll be using Lola again next year for sure.

Very insightful and convenient. Made me worry less about certain things and made me realise I need to watch certain health aspects

Having some ongoing neurological issues that so far haven’t been explained, so tried Lola and had some interesting results that are now with my doctor for next steps. I last had an NHS blood test two months ago and this was more in-depth as well as easier to understand—the in-app dashboard is really useful and the PDF that I could send on to my GP was helpful. A lovely nurse also came to my house to take my bloods and I didn’t feel a thing. Brilliant service. High price point, but I managed to find a discount code online and I was really in need of answers, so a worthwhile investment. Very impressed with Lola.

Very straightforward and easy to use service. Blood testing at home is convenient, it was easy to book, results came back quickly, great price.

Wanted a blood test to check all is well as I advance into decrepitude. Chose the Core 45 from Lola as a home visit was included for the blood sample and the price was competitive.
Phlebotomist arrived on time, was very professional and friendly. Test results arrived in 2 days with an easy to read format and a good individual summary from a doctor.

Brilliant service from start to finish. The phlebotomist whom Lola arranged to do Home Visit was extremely professional, efficient and friendly. Results came through to me really quickly and explanation was thorough plus easy to understand.

Very professional, I like the way the app works and the doctors review best one I’ve had so far from all platforms

As I've recently retired I thought it might be useful to get a 70-bio marker blood test done given that these aren't available on the NHS. After selecting Lola, I can honestly say I have been nothing but impressed. My home appointment with the phlebotomist was straight forward to make and I got an appointment within a week at a time convenient to me. The phlebotomist arrived on time, was polite and efficient. He labelled each test tube and sent them off. That was Tuesday morning. I had all my results on Saturday morning in a convenient pdf format - well presented, a set of covering doctor's notes interpreting my results and a list of definitions of each of the 70 biomarkers. I sent a copy to my doctors. I followed up with Lola a couple of issues and received a prompt and comprehensive response. I've communicated with their help desk a few times with some queries and always received a prompt and satisfactory response, usually within hours! You have to judge companies not just on the selling process but also how well they deal with after-sales care and Lola have been exceptional. I wholeheartedly recommend them and will definitely be using them again.

I ordered a test on Tuesday evening, had the blood appointment on Thursday, and the results on Saturday including a doctors report. This is the only time I've ever seen any health care in this country move faster than mollasses.I wouldn't be able to get a gp appointment in that time.and if I could persuade them to do a blood test, it would not be a full test, and it would take weeks if not months.

Their hormone test is super complete and I have had no issues at all. The blood test went smoothly and the results were quick to arrive. Would recommend!