Excellent service from start to finish. Placed order with my discount voucher and the test kit arrived immediately. The phlebotomist rang me when he was on his way [within my preferred time sl... See more
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Review summary
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Reviews shaping this summary
Very impressed with my first test from Lola Health, the test kit arrived with no hiccups, the blood draw appointment was rearranged with no stress and the phlebotomist even turned up and got the sampl... See more
The whole process was prompt and straight forward. I booked a phlebotomist then changed the time slightly to suit a subsequent meeting. Unless you are highly competent at drawing blood I strongl... See more
Excellent service- the support staff are great, the phlebotomist arranged was brilliant! Blood was taken on Monday and by Tuesday evening a written report from the doctor was in my mail. Cannot fault... See more
Company details
Written by the company
We are a home blood testing service where all tests include a home appointment for a nurse to take the blood sample. The nurse will send your sample to the lab for analysis, which are the same labs the NHS uses, and your results come with a Doctor review also. Lola was created due to our frustrations with the other servics which are expensive, do not contain enough markers and they use fingerprick testing which is both unpleasant and unreliable. Our tests cost less, we do a full analysis and the prices includes the nurse blood collection and doctor review.
Contact info
167-169 Great Portland Street, W1W 7FG, London, United Kingdom
- support@lolahealth.com
- lolahealth.co
4.6
Excellent
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick and professional
Quick and professional. I am nervous about having my blood testing performed but this service put me at ease. Results were quick and thorough. I had some questions that were quickly answered. Recommend to others over other commercial brands.
7 July 2024
Unprompted review
Reply from Lola Health
Hi Florence, thank you so much for your 5-star review! We understand how uneasy it can be to have blood drawn, so we do our best to ensure that our clients feel at ease with our Phlebotomists. We also know the anticipation of waiting for results, which is why we work with one of the top labs to get them to you quickly, along with feedback from our doctors. I’m glad you appreciated our efforts! If you ever need anything, don’t hesitate to reach out!
Cheers,
Marie
You're going to love Lola
Love the team at Lola, they are building something really cool. What's so cool about Lola is that it brings together blood work and data from your wearables in one place and then empowers you with a whole bunch of tools to get ahead when it comes to your day to day health. If you care about tracking performance or generating great habits when it comes to strength, endurance, nutrition, sleep, or anything for that matter, Lola is an amazing tool. Check it out!
1 February 2024
Unprompted review
Reply from Lola Health
Thanks so much for the great feedback, Luke! I’m happy to hear you’re enjoying our service, and it’s wonderful to know the extra features have been helpful to you. Thanks again for recommending us!
Cheers,
Marie
Great experience
Great experience, highly recommend Lola. The nurse came and way under 10 minutes, and posted the test for me. Got my results in 2 days, with the doctors notes.
31 May 2024
Unprompted review
Reply from Lola Health
Thanks so much for sharing your experience, CL! I’m really glad to hear everything went smoothly and that you got your results quickly with the doctor’s notes. It’s great to know the nurse was able to help so efficiently. We really appreciate your recommendation and are happy to have been part of your health journey. If you ever need anything else, we’re here! 😊
Cheers,
Marie
Great service
Brilliant app, really quick and great customer service. Would use again
19 June 2024
Unprompted review
Reply from Lola Health
Hi BV,
Thank you so much for the 5-star rating! We really appreciate it and look forward to serving you again.
Cheers,
Marie
Reply from Lola Health
Hi Hannah,
Thank you so much for the 5-star rating! We really appreciate it and look forward to serving you again.
Cheers,
Marie
Brilliant professional service
Brilliant professional service, made everything really clear and easy. I’d highly recommend.
20 June 2024
Unprompted review
Reply from Lola Health
Hi Amar,
Thank you so much for the 5-star rating! We really appreciate it and look forward to serving you again.
Cheers,
Marie
Highly recommend
Highly recommend! What a seamless experience from start to finish. Was easy to use, quick results and handy to monitor my own health without the Faff of needing to be referred for bloods etc!- handy tips too when it came to personalised fitness plans too!
19 June 2024
Unprompted review
Reply from Lola Health
Thank you, Shriya! One of our main goals is to make sure valued clients like you feel supported, and I’m so happy to hear we’re meeting that expectation! We look forward to serving you again in the future.
Cheers,
Marie
Brilliant app and Blood test service
Brilliant app. I was very impressed with the blood test service. Very quick response. Fantastic customer service. Hassel free. The nurse who came to take my bloods was attentive and made the process enjoyable. Would highly recommend!
21 June 2024
Unprompted review
Reply from Lola Health
Hi Sarah,
Thank you so much for your kind words! I’m really happy to hear that you’re satisfied with our service—it’s exactly what we aim for! We always want to make sure our customers, like you, are well taken care of.
Cheers,
Marie
Great service from LOLA !!
Great service! Our LOLA kits were sent straight away and our appointments were made quickly to accommodate our diaries. We are curious to receive our blood results & to find out if we are on the right track with our health journey. Thanks LOLA!
18 June 2024
Unprompted review
Reply from Lola Health
Thank you so much for the 5-star rating, Sandrine! I’m really glad to hear that you loved the overall process, and congratulations on the great results! Happy to know you’re on the right track with your health journey. 😊 Keep it up, and let us know if there’s anything else we can do to support you!
Best,
Marie
Easy to navigate app
Easy to navigate app. Easy integration to my iPhone and the health data. Looking forward to monitoring health and making any necessary changes to optimise my health and energy. A great personal tool!
24 June 2024
Unprompted review
Reply from Lola Health
Hi Will, I’m glad you find the app easy to use and helpful! It’s great to be a part of your health journey!
Cheers,
Lai
Excellent blood test service
Early days for the app, but the blood test service was exemplary. Will definitely use again.
4 June 2024
Unprompted review
Reply from Lola Health
Hi Rich,
Thank you for your kind words! We’re so happy to hear that you’re pleased with our service, and we truly appreciate your support. We look forward to serving you again soon! 😊
Cheers,
Marie
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