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Lola's - Lola's Selfridges Birmingham Reviews 

856
•
TrustScore 4.5 out of 5

4.6

Cake shop
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Selfridges & Co, Bullring Shopping Centre, B5 4BP Birmingham, GB

•
+44121 643 2004

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See what reviewers are saying

Rated 5 out of 5 stars

Delicious cakes delivered as promised for a special birthday. A big thank you, everybody loved them. I will be ordering again

Rated 5 out of 5 stars

Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... See more

Rated 5 out of 5 stars

The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... See more

Rated 4 out of 5 stars

Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... See more

Company details

  1. #9 of 22 best companies in Cake shop
  2. #17 of 46 best companies in Bakery
  3. #1 of 6 best companies in Cupcake shop
  4. #21 of 75 best companies in Online Food Ordering Service
  5. #2 of 6 best companies in Take away service
  6. #3 of 5 best companies in Wedding cake shop

About Lola's - Lola's Selfridges Birmingham

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, United Kingdom

  • +44121 643 2004

4.6

Excellent

TrustScore 4.5 out of 5

856 reviews

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4.6

All reviews

(856)

5,835 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Bulk order success

Pre-ordered a large number of cupcakes. The ordering system worked great, as was the support provided by Chris in the head office team. And the collection at the store was super slick and the staff on hand were really helpful.

21 May 2025
Rated 5 out of 5 stars

Wedding cake 🎂

The cake my wife and I had for our wedding recently was amazing! Staff were brilliant and even helped sort us a slice of vegan cake for my brother-in-law, which he told us was sublime.

11 May 2025
Rated 5 out of 5 stars

Excellent experience

All guests congratulated us for our wedding cake. They loved the whole cake, its taste and flavour. Thank you Lola's for doing our day so special.

10 May 2025

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