I got the Cookies and Cream cupcake. The cupcake itself was simple and delicious, but the frosting on top was absolutely heavenly. I’ve honestly never tasted anything so good! 100% approved! Also, the... See more
Location
Switch locationBridge Street, Westminster Station, SW1A 2JR London, England, GB
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Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cak... See more
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is... See more
Tasty mini cupcakes and love that I could pick up from the station which made it very convenient to take to collect on my way to work. Only issue was by the time I got to work (a 5minute walk) all th... See more
Company details
About Lola's - Westminster
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Bridge Street, Westminster Station, SW1A 2JR, London, England, United Kingdom
- 44 20 4587 4776
4.4
Excellent
135 reviews
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Best cake ever tasted
Best cake ever tasted. The chocolate quality is amazing. Not too much cream, just to my liking. Thank you for giving us such fabulous cakes.
19 September 2024
it was really yummy and fresh .
23 August 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Worst experience of a Salted Caramel cake
I have ordered a salted caramel chocolate birthday cake hoping it would be good as per the reviews. But this was the worst salted caramel dish I have had ever. The cake was over sweet and there was no salted caramel taste at all.
Totally disappointed and would never want to try again.
23 August 2024
Reply from Lola's - Westminster
Hello Kumud,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not completely happy with your cake.
Our Salted Caramel Cake has a rich chocolate sponge decorated with salted caramel buttercream. The buttercream is made with icing sugar and is our sweetest type of icing.
If you like caramel I would recommend our Caramel Biscuit Cake which filled with Biscoff® biscuit spread, iced with caramel mascarpone. It has a creamy caramel flavour.
For taste complaints please just return your cake to our store or we can organise a collection from your home within 2 days of purchase and we can look into this further for you.
If there is anything else we can help with please email us on hello@lolascupcakes.com
Kind regards,
Shona
The service was great and the cupcakes…
The service was great and the cupcakes were yummy!
15 August 2024
Great cake
Great cake. Only thing I wish the packaging was a little smaller so the cake and box can be placed in the fridge. My LO, myself and family enjoyed the lemon cake. Thank you 😊
14 August 2024
UNICORN CAKE
The cake was very delicious and loved the details in the design of the cake. The double chocolate flavor was the best part of the cake
21 July 2024
Enjoyed my experience
Enjoyed my experience buying my birthday cake from Lola's cupcakes. Pickup was fast and easy. The cake was delicious. Would recommend
15 July 2024
Always great taste and quality
Always great taste and quality. Although the vegan chocolate was a little too sweet for my taste.
4 July 2024
The best cakes
The best cakes ! Lovely selection ! Can’t wait to order again.
1 July 2024
Unprompted review
the cheesecake was smooth not too hard…
the cheesecake was smooth not too hard and not too soft it was very flavourful and very enjoyable 🙌
2 July 2024
Great taste!
15 June 2024
The Taste & Quality
Of course, it's the taste and quality you have maintained so far, along with the packaging and staff behavior at some of your outlets, that are the best. My whole family and I always prefer Lola's cake. The only downside is that you don't have any branches in the South London area, especially in Balham, Tooting, or Wimbledon. It would be more convenient for us if you did. Many thanks for your business.
19 June 2024
Wonky?
Lovely cake but for some reason it was wonky. This normally happens after it’s been left out the fridge, however on this occasion it’s how I received it. Otherwise 5 stars
10 June 2024
Best cakes in London!!
Best cakes in London!!! It was so fresh and best ingredients, it also looked very pretty!
2 June 2024
Fresh
offers more than just desserts, their cupcakes are masterpieces, with so many flavors of your choice. my favorites are salted caramel and the vanilla. Their cookies are also delicious. The delivery is very fast and it seems like the cupcakes are always freshly baked!
8 May 2024
Unprompted review
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