London Blind Co. Limited Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, providing friendly guidance, informative advice, and professional assistance throughout the entire selection process. People also deeply appreciate the seamless installation service, noting that the team works efficiently, answers all questions thoroughly, and always leaves the workspace clean. Consumers consistently highlight the superior quality, beautiful appearance, and wide range of custom window products available for their homes. Some reviewers were not happy with minor post-installation corrections or occasional initial order inaccuracies that required extra attention. Others also mentioned occasional minor setup issues with mechanisms or controls that needed to be adjusted.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional professionalism of installers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced friendly,... See more

Product

People report positive experiences with product, frequently praising the excellent quality, durability, and... See more

Quality

Customers expressed great satisfaction regarding the high quality and craftsmanship of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used The London Blind Company 3 times now. First I had white plantation shutters fitted to the main front bedroom window and the living room window, then shutters to a bedroom which was extend... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from choosing the blinds, having the measurements done and installation The shop staff were very informative and helpful, not pushy at all and gave an instant quote. The installati... See more

Company replied

Rated 5 out of 5 stars

My awning arrived in the time scale promised. It cuts out the sun coming in my south facing patio doors beautifully. I had complete confidence in the friendly and experienced team who fitted it.

Company replied

Rated 5 out of 5 stars

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted... See more

Company replied


Company details

  1. Blinds shop

Written by the company

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(131)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb product

Superb product. Whole process and information from company seamless from initial contact to installation, with the installer extremely friendly and efficient.
Would HIGHLY recommend.

9 October 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your wonderful review! We’re thrilled to hear everything went smoothly and that you’re pleased with both the product and service. Your high recommendation is greatly appreciated.

Rated 5 out of 5 stars

Extremely happy with the positive &…

Extremely happy with the positive & professional service provided by James. He fitted the blinds fantastically in our rooms. Definitely would recommend.

26 September 2025
Unprompted review
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Reply from London Blind Co. Limited

Extremely happy with the positive & professional service provided by James. He fitted the blinds fantastically in our rooms. Definitely would recommend.

Rated 5 out of 5 stars

Install 6 Day and night blinds

James turned up and completed all the blinds and did a really fantastic job. A true professional. It was a pleasure to see him install the blinds and check everything worked as it should. He went above and beyond on this install, for the house is a tad wonky. thankyou James.

29 August 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words. We’re so pleased James made sure everything was fitted perfectly, even with the extra challenges. It’s great to hear his professionalism shone through—your appreciation will certainly be passed on to him.

Rated 5 out of 5 stars

London Blinds does not disappoint!

Phil and team were excellent to deal with throughout whole process. I visited the shop earlier this year to order my blinds.
Unfortunately, I had some unexpected build issues, called Phil to explain and requested time to sort my issue out before I could install the blinds. Phil reassured me this wouldn’t be an issue. Once the job was finished I call and arrange installation.

Phil came and installed the blinds and I couldn’t be happier. After months of waiting the rooms are finally complete. The team made a situation stress free.

I definitely would recommend this company!! Thanks London Blinds!!

15 August 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for sharing your experience! We’re so pleased Phil and the team could support you through the delays and make the process stress-free. It’s wonderful to hear you’re happy with the end result, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Happy Missus

From the outset nothing but a positive friendly experience. From an initial enquiry with rough dimensions to ordering the exact design we wanted. The whole process from measuring to installation could not have been done any better. The whole team were fantastic

12 August 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words. We’re delighted to hear the process from enquiry to installation went so smoothly and that the team made it a positive experience throughout. Your feedback means a lot to us.

Rated 5 out of 5 stars

Returning customers

We are Returning customers & thoroughly recommend London Blind Company.
Phil in the Showroom is very attentive & takes time to help out and make recommendations.
The install was quick, clean & attendance as stated. Thanks to James

31 July 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust and recommendation. We’re glad Phil and James provided attentive and timely service once again. We appreciate your support and look forward to helping you in the future.

Rated 5 out of 5 stars

Great blinds

I have used this company several times. They give a good service from beginning to the end. A couple of minor problems have been sorted out straight away. Nice and tidy fitters. I would recommend this company.

15 July 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued support and recommendation. We’re glad to hear our team addresses any issues promptly and maintains a tidy, professional service throughout. We appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

I have used this company several years ago and the standard of work and customer service remains excellent.

very pleasant staff both on the phone and the fitters were excellent. clean and efficient. I am very pleased with the result.

14 July 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust in us over the years. We’re pleased to hear our team has consistently delivered the quality and service you expect. Your satisfaction means a lot, and we look forward to working with you again.

Rated 5 out of 5 stars

Perfect awning

From our first enquiry by phone to the measuring up visit and then the actual fitting of our awning, I can’t praise this company enough. The team are friendly, respectful, very tidy and work to a high standard. The awning looks of high quality and has been fitted perfectly. We wouldn’t hesitate to recommend them.

7 July 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re glad the entire experience, from inquiry to fitting, was smooth and met your standards. It’s great to hear you’re happy with the quality and care the team provided. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service and workmanship with courtesy and care.

In March I popped into London Blind Co. to seek advice about the shutters I wanted. The service was comprehensive and courteous and I made a decision on the spot to use them. The time delay was explained and shortly afterwards a fitter came to take the exact measurements.
Yesterday, as scheduled, James and Neil arrived on time and I was very impressed by their skill, speed of work and care. James also took the time to ensure I understood the workings of the shutters and the necessity not to open them for at least 24 hours, in order for the frame sealant to dry. I could, of course, move the louvres.
I awoke this morning and must have had a huge smile on my face as I viewed my shutters again! What more could I ask for?

25 June 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you, Gill, for sharing your experience. We’re so pleased to hear that the process—from your first visit to the final fitting—met your expectations. It’s great to know James and Neil made a lasting impression. Enjoy your shutters—they clearly brought a smile already!

Rated 5 out of 5 stars

First class blinds fitted …

From an initial site visit to decide the product required, and options given, through to installation, the service provided was first class
This is a very professional and knowledgeable company, with excellent experienced sales and installers.
Our electric solar/insect blinds are exactly what we were seeking, especially for an exposed location and we are very happy,
Fabio and his team were a pleasure to work with, all communications were thorough and timely, and the installation team worked until the job was done.
I whole heartedly recommend

13 June 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your thoughtful feedback! We’re delighted to hear the entire process, from consultation to installation, met your expectations. Fabio and the team take great pride in delivering quality and care, especially with tailored solutions like your electric solar/insect blinds. Your recommendation means a lot to us.

Rated 5 out of 5 stars

New Shutters

The ordering of the shutters was straightforward and easy to understand. The fitter arrived at the scheduled time. He worked efficiently and fast and there was no tidying up after he had finished. He was friendly and we’d certainly use the London Blind Company again and would gladly recommend them.

3 June 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your lovely feedback! We’re so pleased to hear everything went smoothly from start to finish. It’s great to know our team made a lasting impression—we truly appreciate your recommendation.

Rated 5 out of 5 stars

Good quality blinds

Great selection of good quality blinds. Very reliable service from start to fitting. I would definitely recommend this small, friendly company.

20 May 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for the great feedback! We’re so glad you found the service reliable and the selection just right. It means a lot to have your recommendation.

Rated 5 out of 5 stars

A local company with a full showroom and personal service

After experiencing the hard sell and extortionate prices of the large blinds companies, I resolved never to pay that kind of money without seeing all the options for blinds in real life. So, when I searched online for "Blinds company with showroom" and found London Blinds, it didn't seem too much of a stretch to drive 40 minutes to Bexleyheath if it meant I would actually be able to see the blinds before committing £ to them. The shop is small but fully stocked with all types of blinds and a full range of catalogues with colours and fabrics. We walked away that day having ordered our blinds and booked a visit from Fabio to measure up the next day. The small team - Phil and Fabio - have been very attentive and helpful and the blinds were fitted today. They look great. Now we’re just waiting for another really sunny day to fully road test them.

15 May 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for taking the time to share your experience. We’re so pleased you found real value in visiting our showroom and that the team made the process straightforward and reassuring. It’s great to hear the blinds are now in place and looking good—hopefully that sunny day comes soon so you can enjoy the full effect!

Rated 5 out of 5 stars

Shutters

Just had 2 bay windows fitted with 5 panel shutter wooden blinds. These look fantastic and can honestly say the London Blind Company have been exceptional from start to finish. Would highly recommend and very reasonable price.

8 May 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re so pleased to hear you’re happy with your new shutters and the service you received—it means a lot to us. Enjoy your beautifully transformed bay windows!

Rated 5 out of 5 stars

New Pleated Blackout Blind

Another fantastic installation by the London Blind Company. I recently needed a blackout blind for a baby's room. Was advised by Phil of my options and I settled on a pleated blind contained in a cassette that I am so pleased with. Excellent customer service throughout and would highly recommend.

16 April 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words! We’re so pleased you’re happy with the new installation, and that Phil was able to guide you to the right choice. It’s great to know the blind is working well for the baby’s room. We appreciate the recommendation!

Rated 5 out of 5 stars

London Blind Company Shutters

From making the appointment, to the surveyor coming to measurer up, to the workers' fitting the shutters - was made to feel like an important customer to this small company. The quality of the shutters and the overall look fantastic and make a big difference to the rooms. This is the second time have used this company on recommendation from my sister and will use them again. Highly recommend them

11 April 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust and recommendation—it means a lot. We’re glad to hear everything from start to finish made you feel valued, and it’s great to know the shutters are making a difference. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

Service provided was excellent

Service provided was excellent. Blinds were professionally measured prior to installation so fit perfectly. All queries were answered very quickly and they even accommodated a last minute installation date change and we're able to squeeze me in the very next day. Very pleased overall would highly recommend

9 April 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for the great feedback! We’re glad everything came together smoothly and that you felt supported throughout the process. It’s always our goal to be flexible and responsive, so it’s great to hear that made a difference. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Highly recommend!

I couldn't recommend the London Blind Company more. From the beginning Phil was super communicative and answered all my questions quickly and thoroughly. At the showroom, Fabio was really helpful and guided us through all our options and sent samples to our flat. He kindly sent more samples in the mail until I finally decided on a fabric. The fitters were great as well–professional, funny and quick–especially given we have double height windows which some other companies won't go near! Great experience overall. Highly recommend.

11 March 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you so much for your fantastic review! We're delighted to hear that Phil and Fabio were helpful and attentive throughout your experience, and that you felt well-supported with plenty of samples to make the perfect fabric choice. Our fitting team appreciates your kind words as well; double-height windows can certainly pose a challenge, but it's great to know they handled the job professionally and efficiently. Your recommendation means a lot to all of us at London Blind Company. Thanks again!

Rated 5 out of 5 stars

I have used London Blind Company a…

I have used London Blind Company a number of times over the past 5 years. We have has their 'perfect fit' blackout blinds in a number of bedrooms and most recently some Venetian blinds in the kitchen and also replacement blackout blinds fitted into some Velux sky lights.
Phil is transparent and informative when it comes to discussing options and pricing. Fabio and Neil have both fitted for us and both are very professional, courteous and tidy.
It's always been a positive experience using this company and I would certainly recommend them.

3 March 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your continued trust in us over the years! We’re delighted to hear that you’ve had such positive experiences with our team and products. Phil, Fabio, and Neil will be pleased to know their work is appreciated. Your recommendation means a lot, and we look forward to assisting you again in the future!

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