London Blind Co. Limited Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, providing friendly guidance, informative advice, and professional assistance throughout the entire selection process. People also deeply appreciate the seamless installation service, noting that the team works efficiently, answers all questions thoroughly, and always leaves the workspace clean. Consumers consistently highlight the superior quality, beautiful appearance, and wide range of custom window products available for their homes. Some reviewers were not happy with minor post-installation corrections or occasional initial order inaccuracies that required extra attention. Others also mentioned occasional minor setup issues with mechanisms or controls that needed to be adjusted.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional professionalism of installers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced friendly,... See more

Product

People report positive experiences with product, frequently praising the excellent quality, durability, and... See more

Quality

Customers expressed great satisfaction regarding the high quality and craftsmanship of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used The London Blind Company 3 times now. First I had white plantation shutters fitted to the main front bedroom window and the living room window, then shutters to a bedroom which was extend... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from choosing the blinds, having the measurements done and installation The shop staff were very informative and helpful, not pushy at all and gave an instant quote. The installati... See more

Company replied

Rated 5 out of 5 stars

My awning arrived in the time scale promised. It cuts out the sun coming in my south facing patio doors beautifully. I had complete confidence in the friendly and experienced team who fitted it.

Company replied

Rated 5 out of 5 stars

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted... See more

Company replied


Company details

  1. Blinds shop

Written by the company

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(131)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phil and his team provide a great…

Phil and his team provide a great service,
James fitted our blinds and was very polite and professional
Very pleased with our new perfect fit blinds

17 February 2025
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you for your kind words! We’re delighted to hear you’re pleased with your new blinds and that James provided a professional service. We’ll be sure to pass along your compliments to the team. Enjoy your blinds, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

Curved California blind

I’m extremely happy with the service I received for the blinds I had installed. From the start, they were excellent at providing guidance and answering all my questions. Once I agreed to move forward, they quickly came to take measurements, and production of the blind and curved rail was impressively fast. The installation process was seamless, and everyone who came to measure or fit the blinds was incredibly nice and friendly.

The price was on the higher side, likely due to the specifics of wanting a curved rail, but they were one of the few companies able to provide it, and the result is worth every penny. The quality feels very high, and the blinds are exactly what I hoped for. I’m thrilled with the outcome!

28 January 2025
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your thoughtful review! We’re delighted to hear that you had such a smooth experience from start to finish and that you’re thrilled with the outcome. We take pride in offering quality solutions, even for more specialized requests, and it’s great to know that the final result was worth it for you. If you ever need anything in the future, we’d be happy to help again!

Rated 5 out of 5 stars

Fabulous company for shutters

Fabulous company! I have my shutters from them. The products and fitters are great!
Only gripe, you have to wait 3 months for them to be created but they are worth the wait!
Thanks guys

7 February 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you for your kind words! We’re so glad you’re happy with your shutters and the service from our team. We understand the wait can be a bit long, but we truly appreciate your patience—it’s wonderful to hear you feel it was worth it. Thanks again for your support!

Rated 5 out of 5 stars

Superb supplier of high quality blinds

A first class, professional and prompt service from the team at the London Blind Company! From the time of submitting my initial enquiry form to installation, it has been a pleasure purchasing blinds for our bathroom from this local business. Phil has responded quickly to questions, Fabio gave much needed advice and guidance and James was friendly and efficient at installing the blinds today.

There is a good selection of blinds to choose from and all are of an excellent quality. A window measuring service is available. The fact that despite missing the deadline, our blinds could be installed before Christmas is amazing and also greatly appreciated.

I have no hesitation in recommending the London Blind Company to anyone considering new, or replacement blinds.

19 December 2024
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team, from the initial enquiry to installation. It’s great to know that Phil, Fabio, and James all played a part in making the process seamless for you. We’re also glad we could get your blinds installed in time for Christmas!

Your recommendation means a lot to us, and we’re thrilled that you’re happy with the quality and service. Should you need anything in the future, we’ll be here to help. Thank you for supporting our local business!

Rated 5 out of 5 stars

First class service

The customer service from start to finish. Clear helpful and not pushy at all. Thankyou

18 December 2024
Unprompted review
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Reply from London Blind Co. Limited

Good to hear!
Thank you so much :)

Rated 5 out of 5 stars

Recommended

I needed a blackout blind for my baby’s room and another firm had let me down. This company were seamless - from order to measurement to fitting. The end result is perfect and looks wonderful. Highly recommended.

11 December 2024
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words and recommendation! We’re thrilled to have been part of creating a perfect space for your little one.

Rated 5 out of 5 stars

Great friendly service

Great, friendly service from start to finish; knowledgeable help in choosing my blinds and I was kept informed throughout. Fitter arrived on time and fitted quickly, making sure I was happy with the installation and tidied up after himself. I always use the London Blind Company, as do other local family, and would recommend them.

9 December 2024
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind words and continued trust in us! We’re delighted to hear you were happy with our service and installation. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Highly recommend

We love our shutters, we had half fitted in August and the rest fitted last week. Highly recommend.

29 November 2024
Unprompted review
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Reply from London Blind Co. Limited

Good to hear!! Thanks so much for your business!

Rated 5 out of 5 stars

Great Company

I ordered vertical blinds in August, had a problem with my window that had to be resolved before I could have them fitted. They were very understanding and held onto them until fitting on the 12th November 2024. Neil the fitter was very thorough, they have been fitted well. One bar was too long and he sorted it out on site. Very pleased with overall service. Feel the staff are kind, genuine people

12 November 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you for sharing your kind words! We’re delighted to hear you’re pleased with the service and that Neil could resolve everything on-site for you. It’s wonderful to know you found our team understanding and genuine—we truly appreciate your support!

Rated 5 out of 5 stars

Great product

Great product. Fast and efficient, friendly service from shop to engineer to fitter. Have had several different types of blind - roller, fitted and outside awning. All perfect. Thanks.

25 October 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with your new blinds and awning. It’s wonderful to know that our team, from the shop to the engineer and fitter, could provide you with efficient and friendly service. We truly appreciate your trust in us and look forward to assisting you again in the future. Thanks again!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Second time we’ve used this company for blinds. Everything from Phil’s advice to the fitting Service is superb.

21 October 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you for sharing your experience. We’re glad to hear that Phil’s advice and our fitting service met your expectations once again. We appreciate your continued support and look forward to assisting you in the future.

Rated 5 out of 5 stars

Shutters

Have just had my shutters fitted. My fitter was very nice, respectful of my property and very good, hoovered up after drilling. This is the second house I have had shutters from London Blinds and would recommend them to anyone. A good job done.

21 October 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much for taking the time to leave your feedback. We’re pleased to hear that you’re happy with the fitting and service received. It’s great to have worked on your second property, and we appreciate your continued trust in us. Should you need anything in the future, we’re here to help.

Rated 5 out of 5 stars

Excelent service

Excelent service from start to finish. Phil was very helpful in the shop helping us choose the right blinds for us. Fabio was very friendly and helpful when measuring our windows. The fitter was also very friendly and did a great job fitting the blinds and clearing up all the packaging and disposingan old blind. We have used London Blinds a number of times and are more than happy to recommend this compay

17 October 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Much appreciated!
Thank you very much!

Rated 5 out of 5 stars

We have used London Blinds on many…

We have used London Blinds on many occasions and always received excellent customer service. So good to have such a reputable company so local. Highly recommend them.

17 October 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much!

Rated 5 out of 5 stars

Quality Service and Product.

The customer service was excellent from start to finish. Great knowledge and the advise was very helpful. The fitters were very professional and did a great job. Thank you!

16 October 2024
Unprompted review
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Reply from London Blind Co. Limited

It was absolutely our pleasure to serve you! Thanks for your business!

Rated 4 out of 5 stars

Good service on a vertical blind

Good service on a vertical blind (originally fitted in 2017) that had seized up and needed a new runner

3 October 2024
Unprompted review
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Reply from London Blind Co. Limited

Thanks for the review, much appreciated!

Rated 5 out of 5 stars

Excellent work and great blinds …

Good service in the shop with very knowledgeable advice etc and with a great range of products.

James who installed my blinds was very helpful and informative on the procedures with my electric blind and with good instructions 😊

2 October 2024
Unprompted review
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Reply from London Blind Co. Limited

Great to hear! Thank you very much!

Rated 5 out of 5 stars

New blinds

I went to the shop to make a selection of blinds for my kitchen and bedroom. I have used this business in a previous house. The windows were measured and blinds ordered and have been fitted today. Very happy with service received from start to finish. Thank you to the team at the shop and James (Fitter).

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, exactly what we wanted.
We have a 5 panel bay window and have had electric roller/box blinds installed.
From walking in the showroom to installing we are extremely happy.
Customer service friendly and very knowledgeable, with helpful advice.
Measuring and installation went without a hitch.
Very happy with price.
We definitely will be using The London Blind Company again.

30 September 2024
Unprompted review

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