The London Brow Company Reviews 

269
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really impressed with the customer service I received from The London Brow Company. The team were helpful and understanding and went above and beyond to resolve my issue. Thank you to the team for you... See more

Rated 5 out of 5 stars

Amazing products and lovely, friendly customer service and support. High quality products make such a difference to client results and I love that London Brow is sustainable, vegan and cruelty free. N... See more

Company replied

Rated 5 out of 5 stars

I have been speaking with Michael for a few months now getting all the right information needed and he is so lovely and so polite and friendly amazing at his job! So patient and nothing is to much, re... See more

Company replied

Rated 5 out of 5 stars

I am doing my brow lamination, tinting and waxing course through London Brow Company. The content and format of their online course is fantastic. The kit that I received along with the course is brill... See more

Company replied

Company details

  1. Beauty product supplier
  2. Beauty Products Wholesaler
  3. Beauty therapy college
  4. Cosmetics Industry
  5. Gift shop
  6. Health and beauty shop

About The London Brow Company

Written by the company

Shop pro range Shop Home range professional training FIND A SALON

Pioneers in Brow Lamination!

Founded by Leigh and Nick Blackwell, we stand at the intersection of beauty expertise and environmental consciousness. Our journey is driven by a passion for the beauty industry and a profound respect for our planet.

Our story took an exciting turn during Leigh's global travels, where she discovered the innovative concept of brow lamination. Recognising its potential, we became pioneers in the industry, proudly becoming the first company to introduce brow lamination to the UK and USA.

However, our commitment goes beyond innovation. We identified a gap in the market for products that align with our values - natural, vegan, and cruelty-free solutions that support the growth of small beauty businesses.

Determined to create positive change, The London Brow Company was born. With a UK-based laboratory, we diligently research and craft products using sustainable, plant-based ingredients. Beyond our product line, we offer accredited courses in brow lamination, ensuring professionals have access to comprehensive, ethical solutions.

At The London Brow Company, we're not just enhancing beauty; we're elevating the industry standards while nurturing a healthier relationship with our planet. Join us as we continue to shape a world of beauty that radiates both inside and out.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

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4.9

All reviews

(269)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Always recommend all of London brows…

Always recommend all of London brows product's, very high quality and standards + very quick delivery!
Looks stylish and sleek in my salon compared to some old wax pots etc from other brands can look blucky and not aesthetically appealing

6 February 2025
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Liv,

Thank you for your great review! We’re so pleased to hear you love our products and that they add a stylish touch to your salon. It’s fantastic to know you value the quality and quick delivery too!

We truly appreciate your support and look forward to being part of your salon journey.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Love the brow lamination kit

Love the brow lamination kit. I can definitely see a difference in quality and long lasting results. Highly recommend!

9 December 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi KG Bare Skin,

Thank you for your fantastic review! We’re so happy to hear you’re loving the brow lamination kit and noticing the difference in quality and long-lasting results. That’s exactly what we aim for!

We truly appreciate your recommendation and support. If you ever need anything, we’re always here to help.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Love these products

Love these products. I can do a brow lami and they don’t have to wait 24 hours to wash their face. High end, high performing. Love

29 January 2025
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Gina,

Thank you for the amazing review! We’re so glad you’re loving our products and the freedom they offer with brow lamination—no 24-hour wait, just high-end, high-performing results! 😊

Your support means so much, and we’re thrilled to be part of your brow success.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Smells amazing!

The Reed Diffuser smells amazing, looks elegant, great packaging (not excessive), fast delivery. Such a great company to deal with

10 January 2025
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Deborah,

Thank you for your lovely review! We’re so pleased to hear you’re enjoying the Reed Diffuser and that you love the scent and elegant design. It’s great to know you appreciated the thoughtful packaging and fast delivery too.

Your kind words mean so much to us, and we’re thrilled you had a great experience with our company. Thank you for your support!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Tropical Smoothie Reed Diffuser

Tropical Smoothie Reed Diffuser
Really long lasting lovely scent bought this over Xmas and really pleased with it,filled right to the top,unlike some others I have tried, that are not that full,I definitely will purchase again and a really nice gift too,definitely worth the money

10 January 2025
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Evelyn,

Thank you so much for your wonderful review! We’re delighted to hear how much you loved the Tropical Smoothie Reed Diffuser. It’s fantastic to know you enjoyed the long-lasting scent and found it worth the money.

We’re thrilled you think it makes a lovely gift too! Thank you for your support, and we can’t wait to welcome you back for your next purchase.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Best brow lamination I’ve used

Best brow lamination I’ve used! Even on difficult brows.

3 January 2025
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Tina,

Thank you for your amazing review! We’re thrilled to hear that our brow lamination is the best you’ve used, even on those tricky brows. 😊 It’s fantastic to know it’s making such a difference for you and your clients!

We truly appreciate your support and can’t wait to hear more about your success with our products.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Quick delivery

Quick delivery. High end salon products. The set & go serum helps lashes to grow & all their products are quality.

22 November 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Leanne,

Thank you for such a fantastic review! We’re so pleased to hear you’re happy with our quick delivery and the quality of our salon products. It’s wonderful to know you’re loving the Set & Go Serum and its benefits for lash growth – it’s a favourite for a reason!

Your kind words mean so much to us. Thanks again for your support!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

I loved doing this course

I loved doing this course. Went really smoothly, got plenty of support from Leigh and the rest of the members, overall really happy with the outcome, I feel confident doing brow lamination and hybrid dye. Really recommend Leigh!

11 December 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Brigitta,

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the course and felt supported throughout – that’s exactly what we aim for. Knowing you now feel confident in brow lamination and hybrid dye is amazing, and we’re so proud to have been part of your journey.

Thank you for recommending us; it means the world! If you ever need anything, we’re always here to help.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

This is the only place I will order…

This is the only place I will order from for my brows!
Quick postage, friendly customer service, great quality products.

26 November 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Laura,

Thank you so much for your amazing review! It means the world to us that we’re your go-to for all things brows. 😊 We're so glad you're happy with our quick postage, friendly service, and the quality of our products – that’s exactly what we strive for!

Your support is truly appreciated, and we can’t wait to serve you again soon.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Speedy & Good Product

Always arrives on time! Great product

10 July 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Lucy,

Thank you for your lovely review! We're so pleased to hear your orders always arrive on time and that you’re enjoying our products. Your support means so much to us!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

best hybrid tint i have used to far my…

best hybrid tint i have used to far my clients love this

15 November 2024
Unprompted review
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Reply from The London Brow Company

Hi Amie,

Thank you for your fantastic review! We’re thrilled to hear that our hybrid tint is the best you’ve used and that your clients love it too – that’s exactly what we aim for!

Your support means so much to us, and we’re so happy to be a part of your success with your clients.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Love the Kensington collection

Love the Kensington collection

11 November 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Emma,

Thank you for your review! We’re so glad to hear you’re loving the Kensington Collection – it’s one of our favourites too! 😊

Your support means so much to us, and we’re thrilled you’re enjoying our products.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

I used the duo waterproof laminate…

I used the duo waterproof laminate sachets for the first time yesterday and not only was my client impressed so was I. If you haven’t tried it yet, you really need too.

14 November 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Christine,

Thank you for such wonderful feedback! We're so happy to hear that both you and your client were impressed with our new Duo Waterproof system for both Brow Lamination & Lash Lift. It’s fantastic to know they made a great first impression!

We appreciate your recommendation and can’t wait for you to use them again. If you ever need anything, we’re here to help.

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

I did the lamination & hybrid brow…

I did the lamination & hybrid brow course and I can’t recommend it enough so easy & so detailed. They are so professional and amazing company to do courses with. Give so much support even afterwards so your never alone with any questions. It won’t be my last. Thank you Leigh x

14 November 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Chelsea,

Wow, thank you for such an amazing review! 🥰 We’re absolutely delighted to hear you enjoyed the Brow Lamination & Hybrid Dye Course and found it detailed, professional, and supportive. Helping our students feel confident and supported is exactly what we strive for, so it’s wonderful to know you felt that way.

We can’t wait to welcome you back for more courses in the future. If you ever need anything, we’re always here for you!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

I love it

I love it , shipping fast as well

17 September 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Afnan,

Thanks so much for the lovely review! We're thrilled to hear you’re happy with both the products and the quick shipping – that’s exactly what we aim for!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

These products are amazing

These products are amazing! I love every single thing that I have purchased and they work so so good you guys!

26 October 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Chelsie

Thank you for the fantastic review! We're so happy to hear you're loving our products and that they're working great for you. Your feedback keeps us motivated to keep delivering top quality!

Thanks again for choosing us – we appreciate it!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Good quality

Like the products, very good quality.

24 October 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Gita,

Thanks for the great feedback! We're glad to hear you're enjoying the quality of our products. Your support means a lot to us!

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Great products with great results

Great products with great results, love the fact they're vegan and cruelty free too! So happy I came across The London Brow Company. I also completed my brow lamination course with them, cant recommend them enough.

21 September 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Kim!

Thank you so much for your glowing review! We're thrilled to hear that you're loving our products and appreciate our commitment to being vegan and cruelty-free. It’s fantastic to know you enjoyed the brow lamination course too! Your recommendation means the world to us, and we can't wait to see what you create next. If you need anything, just let us know! 🌟

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Good product....

10 October 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi A Ghalib,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with our product. Your satisfaction means the world to us, and we look forward to serving you again in the future! If you have any questions or need assistance, feel free to reach out. 😊

Many thanks,
The LBC Team x

Rated 5 out of 5 stars

Great, professional company

Lovely products, brilliant results, quick delivery. Love that the products are uk made too!

12 July 2024
Unprompted review
The London Brow Company logo

Reply from The London Brow Company

Hi Kimberley,

Thank you for your fantastic feedback! We're delighted that you’re enjoying the products and seeing brilliant results. It’s great to know that the quick delivery and being UK-made add to your satisfaction. We take pride in our quality and local manufacturing, and your support means a lot to us. If you ever need anything, we’re here for you!

Many Thanks,
LBC Team x

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