Very straightforward. Called around 1 pm, explained that our front door wouldn't latch unless we pushed it hard. Locksmith came later that afternoon, adjusted a few things and fixed it. No new lock... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We work 24h a day, 7 day a week with Mobile Local Locksmiths team in entire London. All you need is a "locksmith near me". Our customers can call us for regular maintenance of their door locks and if they want to upgrade those which are worn out. Being a local business, we can get to any adress in approximately 30 minutes because we have offices all around the city and we are always present where people need us.
Contact info
United Kingdom
- office@londonlocksmith24h.co.uk
- londonlocksmith24h.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I am very satisfied with Gigi's services! He repaired my door very well, he worked carefully, professionally and solved the problem quickly. He is a serious, punctual and reliable person.
The technician attended named Gigi was…
The technician attended named Gigi was polite and very knowledgeable. Made me feel safe and in good hands. Everything was fast and smooth. Brilliant job!
Swift response on a bank holiday Monday…
Swift response on a bank holiday Monday from a really helpful technician who got us sorted in less than a few minutes.
Great service
Great service, incredibly quick during a stressful situation (and on bank holiday weekend)! Dan was the best- friendly, quick and professional :)
Christian came and changed the lock in…
Christian came and changed the lock in record time and a decent price I'm very happy regards Mark
Peter was the most wonderful
Peter was the most wonderful, reassuring and trustworthy person. He made a stressful situation straightforward and easy. I never leave reviews usually but really wanted to recommend him.
Misleading claims, forced price hike, and unnecessary damage to my door
First of all:
Uses fake, unclickable Google review badges to trick customers in emergencies into believing they have a verified rating they don't actually possess!
I called this service after being locked out and was quoted £75 over the phone for non-destructive lock picking.
When the technician arrived, he took one look at my lock and immediately claimed it was a "special anti-picking lock," asserting it was even labelled as such. Without making a single attempt to pick it, he insisted the only option was to destroy and remove the lock completely. This abruptly pushed the price up to £129 plus VAT (roughly £150 total). Also, contradicting what it says on their website, he said that the price listed online 'is only for the call and does not include the work itself."
Their website claims that non-destructive entry is their default method in "over 95% of jobs" and advertises transparent quotes with no hidden fees. My experience was the exact opposite:
Fabricated claims: I retrieved the damaged lock from the bin afterward. It is a standard latch lock—there is no "anti-picking" label anywhere on it.
Zero attempt at picking: The technician did not even try non-destructive entry before breaking the lock.
Property damage: Destroying the lock left a visible hole in my front door.
Using fabricated technical claims to justify an on-the-spot price hike and needlessly break a standard lock is unacceptable. I have formally requested a refund for the overcharged difference down to the original £75 quote. Avoid this company if you expect honest pricing and professional non-destructive entry.
Tried contacting the company through their online chat and phone. They redirected me to an unresponsive email, said that I'm 'harassing them' and blocked my number. Stay away from them.
Excelent service done by Andrew
Excelent service done by Andrew. He changes my lock in no time.
Arrived within 15 mins and did what was…
Arrived within 15 mins and did what was needed quickly and advised on which lock to get. Very good
John was very helpful and quick
John was very helpful and quick in an emergency situation.
Great service
Great service - super prompt and thorough, sorted out the problem in under an hour. Recommended! 👍
UPVC door closure
We had an issue with alignment and closure of a uPVC door. After calling John arrived very quickly in about 20mins and was able to identify the issue and sort the problem in a timely fashion. Excellent service by John I would highly recommned him.
Left the keys on the kitchen table
Left the keys on the kitchen table, front door locked. Locksmith arrived very fast, euro cylinder picked, zero damage. In and sorted. Super friendly and a pro. Kay is the best.
Arrived fast
Arrived fast, opening it cleanly, no scratches or damage to the door. Sorted in minutes.
Upvc door stopped engaging after a loud…
Upvc door stopped engaging after a loud snap. Diagnostic was fast, replaced the gearbox, and tested it thoroughly. Solid work.
Front door latch kept sticking every…
Front door latch kept sticking every time I would go out.
He realigned the whole thing and tightened everything. Door opens and closes properly for the first time in years.
I managed to snap the key clean off in…
I managed to snap the key clean off in the cylinder after a rough morning. Got fitted a new eurocylinder. A lifesaver!
Bathroom door handle fell apart after i…
Bathroom door handle fell apart after i got out from a shower. The locksmith arrived quickly, sorted the handle and the lock, working smooth and got new handles.
My old rim lock on the back door…
My old rim lock on the back door finally gave up. Replaced with a new night latch. Feels much more secure and even the door closes better than before. Sam did a fantastic job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








