ZERO STARS! Under NO circumstances order anything from this company. I ordered a five piece set of iron wine cradles for hanging on wall. Eventually received just one piece. Numerous emails sent and... See more
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ZERO stars - Ordered exercise mat 3 weeks ago - no confirming email - no response from customer services - they've taken my money but I have no product and can't get hold of anyone after three weeks -... See more
Londonrd should not be allowed to trade I did not know about trust pilot therefore was unaware about dealing with them. I ordered two shirts.Two week later I received two shirts, very thin, cheap mate... See more
Even though in the website says that the jacket I bought was Premium PU faux leather with polyester lining, when it arrived, the label said 100% polyester. Very expensive site for such quality. Also,... See more
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Replied to 6% of negative reviews
Typically replies within 1 week
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Excellent gift for my daughter
I bought a pair of birthstone studs for my daughter's graduation and she absolutely loves them. They are the perfect size, not too flashy but they definitely stand out. The fact that it's family run business really shows in the personal touch they put into their service.

Reply from Londonrd
Smooth exchange process
I originally ordered a ring that was half a size too small(my own fruit), and the exchange process was completely painless. They were so helpful and sent out the replacement as soon as received my return. The new one fits like a glove and I could't be happier with the sparkle. Great comapny to deal with.

Reply from Londonrd
Exceptional British craftsmanship
It is so refreshing to find a brand that still focus on quality materials without chargind a ridiculous "Designer" makeup. I bought a stacker ring and the finish is flawless. you can tell it's been made by someone who knows their crafts. I have already had three people aks me where I got it.

Reply from Londonrd
Great quality and prices!
I am really pleased with the sports bra I ordered it's great quality and affordable which is a plus! And it arrived on time more reason to order more items from this site.

Reply from Londonrd
Beautifully packaged and fast delivery
I ordered a gold pendant as a last-minute birthday treat for myself and was shocked at how quickly it arrived. It came in a lovely box that made the whole unboxing feel like a luxury experience. The necklace is dainty but feels like it will last a lifetime. It's become my new daily go-to piece

Reply from Londonrd
The perfect 10th anniversary gift
I bought a diamond eternity ring for my wife and she was absolutely blow away. The details in the setting is so delicate but it feels very sturdy. It’s always a bit nerve wracking buying expensive jewellery online, but the presentation box and the overall weight of the piece made it feel very high end. I definitely be a returning customer.

Reply from Londonrd
Awesome unicorn sleeping bag
I got my daughter a unicorn sleeping bag for her birthday and she is obsessed with it, it’s so cute and comfy, great quality, I washed it once in the washing machine and it came out perfect, I absolutely recommend this website!

Reply from Londonrd
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