I ordered a Yuzu Sake for my husband’s birthday, very last minute, to remind us of our recent trip to Japan. I sent an email to the company asking if they could dispatch it as soon as possible and the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchase matched description and pictures on website, items were good quality. Kept informed about delivery schedule. Items arrived well packaged and included information on how to store the sake. Onl... See more
No hesitation in awarding this company five stars. They care about their sake and about their customers. Orders are processed quickly and efficiently. The sake is well packaged and arrives intact.... See more
Company replied
Excited to try the beautiful Sake taster boxes. Really well presented with tasting notes - would make a great gift. We’re having a sake flight evening and looking forward to something new, as well as... See more
Company details
- Wine shop
- also in
- Alcohol Store
Written by the company
Sake from the finest Japanese breweries delivered direct to your door. With our subscriptions we make sake simple. Buy online from our award-winning sake shop, gift a sake tasting set, explore new sake with our Sommelier Tasting Series, or sign-up to a subscription for a hand-picked bottle (or three) and gift each month. Great deals on top brands including Dassai 23, Nanbu Bijin and Mio sparkling sake. Not sure where to start? Try our Ultimate Sake Starter Set for Beginners!
Contact info
Croydon, London, United Kingdom
- contact@londonsake.com
- londonsake.com
4.6
Excellent
410 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic quality sake and bundle…
Fantastic quality sake and bundle deals. Made a fabulous Christmas present for my husband.
15 December 2023
Great Service…
Great Service… missing bottle delivered the following day… wasn’t sure I would receive it in time, what with the Christmas rush!! But so pleased. Thank you
8 December 2023
Very impressed
Excellent product
Excellent delivery time
Excellent customer service
Thank you
7 December 2023
Quick and easy
Ordering was simple, delivery was as scheduled and e-mail updates came regularly.
11 December 2023
Bought as a special present
Bought as a special present. Really impressed with quality. Thank you!
7 December 2023
Great Japanese Products…
Brilliant website very easy to navigate and good prices.
Definitely a lovely selection of Japanese products.
8 December 2023
Lovely quality just very small for the…
Lovely quality just very small for the price and took over a week to get a notification that my order was out for delivery
6 December 2023
Prompt delivery with accompanying notes…
Prompt delivery with accompanying notes on the sake
6 December 2023
Speedy response and easy to use website
5 December 2023
Large selection of sake
Large selection of sake. Good website with lots of info. Easy ordering, prompt delivery.
29 November 2023
Swift delivery in fantastic packaging.
27 November 2023
Brilliant Packaging
Clear communications, excellent sake and so very well packaged. Thank you
16 November 2023
Great service!
I ordered a mixed set of saki, since I’m a novice with Japanese rice wine, and I couldn’t be happier. One of the bottles was out of stock but I was offered several options as a way forward. I’m very happy with the outcome. I’m sure that I’ll be ordering more in the future :)
10 November 2023
Great selection and fantastic service!
23 October 2023
Great service
Great service - very helpful contact over email. Great price! Doesn’t sit on your money like their competitor.
17 October 2023
Excellent customer service speedy…
Excellent customer service speedy delivery
Highly recommend
11 October 2023
Sake arrived sooner than expected
Sake arrived sooner than expected, looking forward to sharing with friends pairing and tasting notes really helpful.
22 September 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.