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London Sock Co. Reviews 

5,077
•
TrustScore 4.5 out of 5

4.5

Men's clothes shop
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Review summary

Created with AI, based on recent reviews

Evaluating 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and comfortable fit of the socks, highlighting their vibrant colors and stylish designs. Many appreciate the premium feel and robust construction, with some noting impressive longevity. The customer service team receives frequent commendation for being highly responsive and professional, often going above and beyond to resolve issues. The ordering process is generally smooth, with delivery typically fast. However, some customers also noted significant issues with delivery, including orders going missing, arriving very late, or experiencing unexpected customs charges. A few people also felt that the product quality was inconsistent, mentioning concerns like threads coming out, socks not being as soft as expected, or not holding up well over time.

What people talk about most

Product

Customers consistently note positive experiences with product quality, praising the robust construction,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the robust construction and excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast and efficient delivery times,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, speed, and... See more

Order

People report ambiguous experiences with order, with some customers praising the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more

Company details

  1. #135 of 237 best companies in Men's clothes shop
  2. #172 of 279 best companies in Fashion accessories shop
  3. #20 of 30 best companies in Formal menswear shop
  4. #32 of 56 best companies in Underwear shop

About London Sock Co.

Written by the company

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London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(5,077)

383 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Awesome socks.

I've been using LSC for years, since my first sock subscription was gifted to be. I'd love to see the range expand beyond socks as the products are amazing, but I typically only buy LSC!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

They did not arrive iam very unhappy

They did not arrive iam very unhappy

14 May 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Geordie,

Thank you for leaving us a review.

I am very sorry you have not received your order yet. I have looked into this with our courier and unfortunately, as there are no recent updates we will have to declare it lost in transit, I'm very sorry about this. Please rest assured this is far from our usual standards and I have raised an investigation with the courier to understand what happened.

A member of our care team has reached our directly via email to help facilitate either a replacement or refund.

Going forward, if you do ever encounter any issues with delivery, you can always reach out to us at help@londonsockcompany.com and a member of our team will gladly assist.

I hope that this helps.

Kind regards,

Team LSC

Rated 5 out of 5 stars

AWESOME SOCKS

Quality of the socks is absolutely awesome. Love my new herringbone socks so much that I will order 3 pairs more. Shipping was also great.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Unmatched array of colours!

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of colours they come in take centre stage however, unmatched by other manufacturers in my opinion and I cannot stop buying them!
I don't wear the cotswold stone or the butter yellow as often as I like but matching the simply sartorial reds with a dark navy blue suit is a pleasure every time. I promise I don't work for the London Sock Co.!

12 May 2026

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