After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
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On all orders over £750 + VAT

Sutton Lane, SL3 8AH, Slough, United Kingdom
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Great range on the website, easy to add samples to the basket, and to have them sent to the client for immediate approval.

Reply from London Stone
I’ve been a regular customer of London stone for probably approaching 10 years. This is where everyone now thinks…. What’s gone wrong!!! Well absolutely nothing. After today I feel the need to not only praise London stone for their superb range of stone and great service but I have to single out a certain person. Mr Jamie Norris.
Today he met me on site to finalise a large complex job we have been pricing for a few weeks now. It involves 180 linear metres of 30mm bullnose steps around 200m2 of limestone ,porcelain on pedestals on the balcony that’s just part one. Jamie took time out to meet me on my second visit to measure up along side me and look at any possible curve balls.
He and his team then sent the costings over and beat another nationwide company by 25%. This mainly was due to Jamie recommending we use their off the shelf 900x500 30mm bullnose slabs hence saving a huge amount on fabrication. We have 6 metre half circular feature with 6 steps which need to made. Again Jamie assessed the proposed feature and taken the pressure off me by getting the fabrication/ templating team to work out the exact dimensions curvatures etc.
Today again with his nothing is ever a problem Rich attitude he brought over a sample Dijon 900x600mm slab as well as a 900x500mm 30mm bullnose step. We met the client and the owner of the building company which have already created a beautiful house and talked though all the different aspects of the project. His relaxed honest approach to talking to the client and house builder is a joy to be a part of. His passion and knowledge and general lovely demeanour is just a breath of fresh air in a world where these days everyone just wants a hard sell. The man is an absolute credit to London stone and I really hope he’s appreciated by them as much as me.
To round the story up with all the costings submitted and a superb meeting the client has full confidence and accepted our quotation within 2 hours of our meeting
So Jamie a huge thank you from us at R J Francis Landscapes Id love to know how many thousands of metres we’ve laid of you’re products but you’ve only ever been my key man and here’s to many many thousands more.
Massive thanks to London stone and mainly Jamie for his consistent hard work.
Richard
RJ Francis.

Reply from London Stone
Was able to order matching paving to extend our existing patio that was 10 years old from stock.
Delivered to our address in 2 working days.
Hazel was very helpful and handled my initial enquiries, subsequent order and delivery
Tracking app was great on the day of delivery.

Reply from London Stone
Excellent service. Very helpful when I called to amend an order. Good communication regarding delivery and products are good quality.

Reply from London Stone
The showroom staff were excellent in explaining what I needed and were very patient. The pavers are beautiful and were delivered promptly and with clear communication

Reply from London Stone
Your staff were very helpful and nice. They were happy to open pallets and help us choose the colours we needed.

Reply from London Stone
Quick and easy to order with convenient opening times. Staff helped me load my vehicle.

Reply from London Stone
Helpful, informed and no hard-sell (which is of course the best way to sell!). Also helpful with my follow up qns. Thanks Krish and team.

Reply from London Stone
The way my request was delt with and the way your team is helping with info and time taking with new customer to understand their demands. Good work!

Reply from London Stone
A big thank you to the sales team at Langley, they are always extremely helpful

Reply from London Stone
I really like the product, one tile arrived damaged on a corner and customer service was excellent. They organised a replacement straight away and it was delivered as promised in time for my project to be finished on time. Very good service.

Reply from London Stone
The samples received are beautifully packed. The TM stone looks amazing.

Reply from London Stone
Always a great service from nick and the bristol branch, quick easy and 100% reliable every time!

Reply from London Stone
Just starting laying the klanda grey porcelain paving. The quality is outstanding. Super happy with the purchase with a happy customer to suit.
Thank you London stone.

Reply from London Stone

Reply from London Stone
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