London Vaccination Clinic Reviews 

708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable during personal consultations. Many consumers highlight the extremely quick and efficient administration of vaccinations, noting that appointments are wonderfully smooth, well-organized, and entirely stress-free from beginning to end. Some people also felt that the online and email booking options were remarkably convenient to schedule around demanding daily workdays. Furthermore, reviewers consistently note that the welcoming clinic environment, clear professional guidance, and reassuring support made all of them feel completely comfortable and at ease throughout the entire process.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, friendly, and professional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing nurses and clinic team members as... See more

Booking process

Customers had positive experiences with booking process, frequently highlighting how quick and easy it is to... See more

User experience

Clients share positive opinions on user experience, describing the entire process as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the London Bridge clinic and the nurse was incredibly helpful and friendly. She explained clearly which vaccines I needed for my holiday and gave excellent advice on how I could stay safe wh... See more

Rated 5 out of 5 stars

The nurse probed my requirements for travel knowledgeably and gave me a comprehensive overview of my needs and options. The four vaccinations were administered quickly and without any pain. She was ve... See more

Rated 5 out of 5 stars

Quick and very friendly service. We made a mistake with the booking but the staff were very understanding and took care of it anyway. Much appreciated.

Company replied

Rated 5 out of 5 stars

Seriously easy to see if vaccines were available or not along with prices. Just as easy to book. I was able to book in for the following afternoon and Louise was lovely. Very friendly and helpful, che... See more


Company details

  1. Travel clinic
  2. Clinic

Written by the company

At our innovative company, we are driven by a team of specialised nurses who are passionate about travel health and wellness. With a commitment to delivering top-notch care and support, we offer a comprehensive range of services, including travel health promotion, expert advice, essential medications, and vaccinations. Our dedicated and friendly team operates from our four convenient London clinics, ensuring easy access to our services. We take pride in providing a full spectrum of travel vaccinations, including the vital Yellow Fever vaccine, catering to the unique needs of each traveler. As leaders in the field of travel medicine, our expertise extends beyond individual travelers to encompass businesses and other institutions. We offer up-to-date advice and unwavering support, enabling our clients to embark on their journeys with confidence and peace of mind. To complement our exceptional services, we also stock a wide array of travel essentials, ranging from first aid and sterile kits to highly effective insect repellents and mosquito nets. Whether it's for individuals or companies, we have everything you need to stay safe and healthy during your travels. Join countless satisfied customers who have entrusted us with their travel health needs. At London Vaccination Clinic, we are committed to delivering excellence in every aspect of our service, ensuring your travel experience is both enjoyable and safeguarded. Your well-being is our top priority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

708 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(708)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The nurse on duty was professional and expert withe syringe. Didn't feel a thing.

The nurse on duty was professional, friendly and relaxed. So expert I did not feel the syringe at all. Very easy to arrange and reschedule appointments. Would recommend it companies and workers looking for a reliable and professional service.

6 December 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your wonderful review Carol! 🌟 We truly appreciate your recommendation for businesses and individuals seeking a reliable, professional service. We look forward to welcoming you again! 😊 - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Went in for a flu vaccine

Went in for a flu vaccine. Super efficient and friendly service. In and out in 10 mins. Great and convenient location near Liverpool Street in London. Would definitely use again for travel vaccines and flu.

29 November 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi Simon, Thank you for your great review! 🌟 We look forward to assisting you again for both travel and flu vaccinations in the future! 😊 - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very professional staff

I'll start with the negatives. My consultation appointment (and subsequent vaccine) was for the BCG jab. The two buildings I went to didn't scream "clinic". They aren't particularly well signposted, and if I didn't check my journey half a dozen times before I arrived I may not have thought I was in the right place. But that's all I can say negatively regarding the service. I was consulted by one nurse, who was perhaps the most approachable healthcare professional I have ever personally spoken to. They were willing to have a casual conversation and get to know my needs. They seemed to have a wealth of professional knowledge - which I always love to see as a healthcare professional receiving a service. I was asked if there was anything else I was after on the day, which was great as I didn't know they did the HepB Booster and that saved me a whole lot of hassle chasing up that jab. I was given the Mantoux test - which didn't hurt or even inconvenience me. If I wasn't told that I would have a little lump, I never would have noticed it. Two or three days later, I had the BCG jab. Again, different building, which didn't seem particularly branded or like a clinic. But, the nurse that saw me there - different to the first one - was very professional, knowledgeable and personable. She gave me plenty of pre-vaccine and post-vaccine counselling, and the whole thing was over in seconds. Later that day, I received my vaccination proof certificate in an email, and just like that it was all done.
Bottom line: Do I wish I went anywhere else? No. If I needed further vaccination in the future, would I go there again? If they provided the vaccine I needed, almost certainly. Was it worth the price? These days, you get what you pay for. If you can afford to go private and pay for a vaccine, go here - the service is worth the price.

14 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi Kronk, Thank you so much for taking the time to share such a detailed review of your experience with us. We’re grateful for both your constructive feedback and your kind words.

We’re sorry to hear that the clinic's signage and building appearance weren’t as clear as they could have been. We’re always working to improve, and your comments will help us ensure clearer directions for future visitors.

On the positive side, we’re delighted that you had such a positive experience with our team. We aim to make our consultations as comfortable and informative as possible, and it’s wonderful to hear that the nurses provided you with both professional and personable care.

Thank you for your thoughtful feedback on the value of our service. We’re happy that you felt it was worth the price, and we truly hope to continue supporting your healthcare needs in the future. If you need any further vaccinations or assistance, we’d be more than happy to help! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Emails always returned with prompt reply to inform us of arrangement for the day we had arranged for flu vacs for staff at our college.
Chazile brilliant very efficient put staff at ease kept to appointment times which was brilliant thank you.

29 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Hello Maureen, Thank you for your wonderful feedback! We’re so glad to hear that the flu vaccinations for your staff went smoothly and that you were happy with the prompt communication and efficient service.
Chazile will be thrilled to hear your kind words – we're proud to have such a dedicated team member! Thank you again for choosing our service, and we hope to assist you with any future healthcare needs! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Sadia was so wonderful and helped me…

Sadia was so wonderful and helped me feel so calm and relaxed while I got my vaccine.

23 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi Hannah, Thank you for your lovely feedback, we will pass on your comments to Sadia. ! 😊 Your comfort is our priority, and we'll be sure to share your kind words with her! 🌟 - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Travel Vaccines

Hi, Annie at your Kensington branch was brilliant and very informed. However, your pricing is a bit steep compared to other places, especially things like yellow fever vaccinations which are about £20 more than at other places. Maybe you could revise your prices a bit?

22 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi DP, Thank you for your valuable feedback, we will share your feedback with Annie! We truly appreciate your thoughts on our pricing, and we take your comments seriously. We always strive to offer the best service and care, and we will definitely review our prices to ensure we're providing the best value to our clients. Thanks again for sharing your thoughts! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Super easy to book

Super easy to book. Same day appointment. Nurse Chazile very professional and friendly. Highly recommended.

12 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback! We're glad Nurse Chazile provided you with professional and friendly care. We appreciate your recommendation and look forward to assisting you again! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

exellent

Superb technical expertise, very efficient, didn't over-prescribe, nice interaction.

5 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback Roy! We're glad you experienced superb technical expertise and efficient service. We appreciate your support! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very professional and thorough service…

Very professional and thorough service with lots of helpful advice given at the Kensington clinic. Seen punctually. Would thoroughly reccommend

3 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback Jasmin! We're pleased to hear you received professional and thorough service at our Kensington clinic. Your recommendation means a lot to us, and we look forward to seeing you again! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Excellent service

Excellent service. Fuss free! Appointment to suit us! Knowledgeable nurse. Prices extremely reasonable. Would highly recommend!

4 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi Andy, Thank you for your positive feedback! Your recommendation means a lot to us, and we look forward to seeing you again! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

All good!

Initially a little confused by the Spaces office location but otherwise the experience was very positive. I booked at short notice, excellent nurse, clear advice and, most importantly, painless injections.

1 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback! We're glad to hear that, despite some initial confusion, your experience was positive. It's great that you found our nurse excellent and the injections painless. We look forward to seeing you again Tom! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Excellent service

Excellent service, and brilliant nurse

1 October 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback Steve! We're thrilled to hear you received excellent service from our brilliant nurse! We look forward to seeing you again. - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Excellent service at the London Bridge clinic

The nurse was excellent, talked through all the options clearly and was particularly good with our two children. Efficient, clean, well set-up, would highly recommend for travel vaccinations.

28 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your kind words V Kingston! We're thrilled to hear our nurse provided excellent care and clear explanations. Your recommendation means a lot to us, and we look forward to assisting you again with your future travel vaccinations! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Excellent Service at Kensington clinic

Lucy in High Street Kensington was extremely knowledgeable and took the time to carefully cover all the considerations for my trip. She went the extra mile to ensure all my questions were answered and her approach was reassuring.
I would absolutely recommend her and the service overall to friends, family and colleagues

28 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your kind words Susie! We're delighted that Lucy provided thorough and reassuring service for your trip. Your recommendation means a lot to us! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Incredibly friendly and kind

Incredibly friendly and kind, even came down to find me in reception when I was a little lost!

23 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Hi Ray, Thank you for your feedback! We're glad to hear our team was friendly and went the extra mile to assist you. Your experience means a lot to us! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very knowledgeable and professional

Very knowledgeable, friendly and professional staff. We asked for a consultation and the discussion was very much aimed to what we needed to know. Facilities were easily accessible and immaculate. Very good indeed!

20 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your great feedback William!! We're glad to hear our staff provided a knowledgeable and tailored consultation. We appreciate your support and look forward to serving you again! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very efficient and professional.

Very efficient and professional.
Booking online was straightforward. The nurse was very friendly and took time to check our history and explain the vaccine. Excellent follow-up too in sending on the certificate.

20 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback Katrine! We're happy the booking was easy and our nurse provided friendly, thorough service. We appreciate your support! - Kind Regards Victoria Nurse Manager

Rated 4 out of 5 stars

Reviews worried me but it was great.

Was honestly worried seeing the reviews at other branches but the Kensington one was amazing both nurses I had were soo sweet and patient and I got my BCG done the £20 consultation fee was pricey ontop of the vaccination price but I'm glad it was done smoothly.

16 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback Sinthu! We're glad you had a great experience at our Kensington branch and found our nurses sweet and patient. We appreciate your support and are glad everything went smoothly! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Easy and informative

Very easy to book, really nice office, very informative nurse. We took our 16 month old for her MMR booster and I felt very comfortable in the care she received.

19 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback! We're glad the booking was easy and our office welcoming. It’s great that our nurse made you and your child comfortable during the MMR booster. We appreciate your support and look forward to serving you again RM Holtzberg! - Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Really professional and lovely staff

Really professional and lovely staff, would recomend.

18 September 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you for your feedback! We're happy you found our staff professional and lovely. Your recommendation is greatly appreciated Babs! - Kind Regards Victoria Nurse Manager

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