This company is fake , items come from China I ordered my pan 13 days ago still has not arrived. Have emailed several times they do reply with the same answer…the pan is with our shipping partners R... See more
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See what reviewers are saying
I did get worried when delivery had been delayed as I thought I was being scammed BUT my fears were erased by the very good customer service team who kept me up to date on the progress of the pan fro... See more
I've been using the 11 inch titanium pan for 3 weeks now, and I'm very impressed. It heats up quickly and distributes heat evenly, so food cooks perfectly without hot spots. I am so happy and relie... See more
I placed an order for a pan with lid back on 9th July and it's literally just arrived today on 23rd July. In a mean time whilst I was waiting there wasn't update info much regarding the delivery. Admi... See more
Company details
Written by the company
We started Longwell & Co. because the cookware industry has a dirty secret: most 'non-stick' pans leach chemicals into your food. We chose a different path: pure titanium, no coatings, no compromise.
Contact info
United Kingdom
- info@longwellco.com
- longwellco.com
4.0
Great
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Non stick with perfection
Non stick with perfection. This will be my ideal birthday gift for everyone in my family. I love it. I will be using it in my reels as well. Thank you🙏❤️
20 July 2026
Unprompted review
Great cookware shop with top-notch…
Great cookware shop with top-notch quality and amazing service!
The pots are sturdy, functional and easy to clean. The shop owner is super helpful and answers messages quickly. Delivery was fast and items arrived intact with good packing. 10/10, will shop again.
20 July 2026
Unprompted review
The perfect 11 inch titanium pan
I've been using the 11 inch titanium pan for 3 weeks now, and I'm very impressed. It heats up quickly and distributes heat evenly, so food cooks perfectly without hot spots. I am so happy and relieved that I can cook with non toxic cookware for my children.
The pan is lightweight, so perfect to flip pancakes and it is easy to wash too!
Overall, this is an excellent-quality pan that offers great performance. I would definitely recommend it to anyone looking for a reliable everyday cooking pan.
20 July 2026
Unprompted review
High quality
20 July 2026
Unprompted review
Amazing product
Amazing product! The quality is really nice and also the way of making my dinner it’s just so much more fun and that without any bad chemicals. If you are still thinking, don’t think to long!! Really try it yourself
17 July 2026
Unprompted review
They are in Japan! Beware
Avoid!
What an awful company to deal with.
I'm in the UK and there is no indication when on their site ordering a frying pan that it is not coming from an address in the UK. But the reality is that this is coming from Japan, and not only racking up all those carbon miles, but they keep sending out BS emails stalling, due to the fact that they're hiding how long it will take.
2 weeks in and no sign of it, and they are still stalling with more BS emails.
If they had been honest and upfront on their website I could have made an informed decision as to whether to buy or not knowing the carbon miles.
UPDATE; this thing has finally arrived but I'm still less than pleased with the lack of transparency at the time of ordering.
14 July 2026
Unprompted review
Reply from Longwell & Co.
Dear G,
Longwell & Co. is a Britsh company in titanium cookware. We are based in the UK. However, your order was at the same time we waited for redelivery of new stock. In order to serve you as fast as possible, we shipped directly from our manufacturer partner to your house. It is pity that you reviewed us with 1 star, while we did our best to delivery you the best service. We hope the pan makes it up and you reconsider the review.. Our customer service is 24/7 available for all your concerns and questions.
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