What a nice new concept. Not the classical furniture store, but a mix of different and unsusual styles!
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If I could rate 0 stars I would. I bought a table and matching chairs online - only the table was delivered. After 10+ emails and 6 weeks later they finally admitted they made a mistake and chairs out... See more
Company replied
Ordered three times from loods5.nl First time a sofa, second time four chairs and then added two more chairs. Unlike so many of the reviews I read here, my experience was very good. Perfect. All arriv... See more
Staff was super friendly, helpful and competent. My item had to be shipped to Germany and the whole transaction and the delivery went like a charm. A truly great shopping experience. Many thanks!!!
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About Loods 5
Written by the company
25 jaar Loods 5! Kom langs in onze woonwinkels in Amersfoort, Duiven, Maastricht, Sliedrecht en Zaandam of bestel online. Met meer dan 300 interieurmerken in allerlei stijlen.
Volg Loods 5 via onze Socials:
Contact info
Pieter Ghijsenlaan 14B, 1506 PV, Zaandam, Netherlands
- 088 65 50 555
- klantenservice@loods5.nl
- loods5.nl
4.2
Great
2k reviews
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Terrible Kitchen Experience
Sorry, my wife is from Amsterdam but I only speak English so this compliant will need to be in English.
We ordered a kitchen from Loods 5 last year with the stipulation that it needed to be fitted early December. We had seen the complaints and discussed with Loods 5 but they assured us that there was nothing to worry about. Early December the kitchen is to be fitted and basically all that we were warned about came true. The top was measured 5cm to short, there were cupboards missing, filter for the extractor was missing.
Continue to chase Loods 5 through December. My wife sent 3 emails with no reply so I called the shop. Robbi, whom works there reply was that there is no point replying as there is no news. Very rude. I also asked for an official complaint form and the reply was questioning why I would need this form as there is no issue.
2 months later the kitchen is in with some damage to the hob but neither my wife and I want to deal with Loods 5 again so just hope it stays as an aesthetic issue. I sent a complaint to the manager of the store and he could care less. No compensation was offered as apparently the contract is completed and we should make payments. Seems that not having a functioning kitchen for 2 months because of their incompetence is not a big deal.
Do not buy a Kitchen from Loods 5.
24 February 2018
Unprompted review
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