Lookiero UK Reviews 

Excellent choices
Very happy

I’ve had a few boxes now and my wardrobe is looking great and I have some amazing outfits that are just me!
Can recommend lookerio and I look forward to my monthly box of surprises 🤩

Very happy with Lookiero, love the clothes and the stylists are fabulous and pretty much get things spot on for me. Many thanks

Very unimpressed. Company did not make it clear that a subscription was set up. I cancelled my subscription back on 9th of May, and I have discovered that I have been charged another £10.00 with another order on the way.

Great company great clothes

If I could give zero stars I would. DO NOT USE THIS COMPANY. Customer service never respond. They’ve charged me almost 200 for a parcel I didn’t recieve because they left it outside unattended without my permission.

If I could give minus five stars, I would. My experience with Lookiero has been absolutely diabolical from start to finish.
My first box shipment dragged on for weeks and never arrived. After a very long wait, my styling fee was eventually refunded, but only after I had to send numerous emails chasing it.
Because of the hassle, I decided to cancel my subscription. Once again, this took multiple emails, and I was told that I would not receive any more parcels and that no further money would be taken from my account.
However, on Friday 5 June, I received a notification for an order I had not placed, despite believing my account had been cancelled. When I checked my bank account, I could see that money had been taken again.
I emailed Lookiero yet again and was told: “Don’t worry, we have cancelled the order, so we will not make any charges. The £10 for the consultancy service has been refunded to the same payment method you used, and will be visible in your account within 5 to 10 working days.”
This has not happened!!
Despite this reassurance, the parcel arrived today.
I have recently had spinal surgery, so having to arrange for someone else to return a parcel I did not order is incredibly inconvenient and stressful.
I am absolutely sick of dealing with this company and genuinely wonder how long this will continue. The service has been frustrating, time-consuming, and completely unacceptable. I would not recommend Lookiero to anyone based on my experience.

So easy to shop. I received the items I chose to try on at home and I have been really happy with the styles sent. I sent a message about liking autumn colours and they gave me a great choose

They answered all emails until I didn't receive a package. Every subsequent email I have sent with all relevant documentation confirming package has not been received has been ignored and now they've stolen £500 out of my account. They have no phone number and just ignore you. Lookiero is a scam.

My information was found on the dark web from 2024, I checked my credit report on clearscore today n that was the only site that had leaked my information. Be careful signing up to the site, id recommended checking your credit report to see if your information has been leaked. Luckily I used a different password on this site then for my other sites

Been waiting on my box well past my delivery date,I do not recommend this company one bit,emailed them loads of times and no one can be bothered to get back to me,avoid like the plaque

I placed my order 5 weeks ago and was told it would be delivered on June 3rd.

We are now on June 13th and I have emailed 9 times with a response to my first 3 emails only, no explanation as to where my order is up to, no explanation to why I haven't received my order and no response from June 5th.

Very unsatisfied and frustrated at the lack of customer service.

A good way to freshen your look, someone else's input to challenge your style sense.

Great choices, great communication, swift service.

I love the curated collection. I usually keep all the items sent to me. When I have had to make a return the process was really simple.

It’s an easy way to keep my wardrobe up-to-date without spending hours digging through shop clothes rails and never finding things in my style or size.

I’m really enjoying my boxes, everything fits like a dream so far and it has taken the pressure off having to buy outfits.
I’m actually really loving this service.

Had four boxes from Lookiero overall bar one the experience was good. Kept most items. Although slow customer service they replied eventually when required.
However my last box was due 26th May the £10 taken mid May, since then progress has not moved from preparing your box. I have written now 8 times to find out what has gone wrong . Email recognised but absolutely no response. They are quick enough to send automated emails to sign up more people but can not be bothered to reply to a loyal customer. I was hoping for an outfit for special occasion but that will not come in time. Although I am not sure there is a personal stylist. But no communication or response is poor.
Not what was expected.
I will now cancel my account

Always good selection I keep on average 3/5 items.

I tried once then wqnted to unsubscribe which was difficult then they took £178 from my account without a subscription or indeed an order and now they are not responding