The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
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I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- #20 of 60 best companies in Payment service
- #56 of 118 best companies in Business-to-Business service
- #6 of 18 best companies in Card processing service
- #4 of 17 best companies in Cashback provider
- #4 of 11 best companies in Eftpos equipment supplier
About Lopay
Written by the company
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Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lopay
Thank you, Sam! Easy to use and low fees - just what small businesses deserve. Really pleased Lopay is a good fit for yours!
It’s a fab company that makes taking…
It’s a fab company that makes taking payment so easy to run my self employed business.
30 April 2026
Unprompted review
Reply from Lopay
That means a lot, Richard - making payments simple for self-employed people is exactly why we built Lopay. Really glad it's working well for your business!
Great rate and services
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Syed! Great rates and great service - we're really glad Lopay is hitting the mark for you.
Reply from Lopay
That's all we ever want to hear, Paul - does exactly what you need, every time. Thank you!
Low fees and instant payout whats not…
Low fees and instant payout whats not to like
29 April 2026
Unprompted review
Reply from Lopay
Our thoughts exactly! Low fees and instant payout - we think that's a pretty hard combination to beat. Thanks so much for the kind words!
Never had an issues with Lopay
Never had an issues with Lopay, easy to use and good rates
29 April 2026
Unprompted review
Reply from Lopay
That's wonderful to hear, Megan - no issues, easy to use, and good rates is exactly what we're here for. Thank you for taking the time to share!
Very happy
Very happy with lopay, machine works as it should, rates are good, customer service really good too, had a problem with reader connecting to my phone and they sent a new reader out within 24h
29 April 2026
Unprompted review
Reply from Lopay
Thanks, Jonathan! We're really pleased we could get a new reader out to you so quickly. Great to know everything is running smoothly now!
Reply from Lopay
Thanks, Nigel! Low cost, works on your iPhone, and gets the job done - that's exactly what we aim for. Really glad Lopay is working well for you!
Lopay Card payments, I choose to use it on my mobile, no card machine.
I have recently left a franchised, I was forced to use a “world” leading card machine to take my “pay”ments. While I assume the franchise was over charging for this system but using this company as an excuse to over charge? I did use Lopay for a short period, while in the franchise but got taken thorough, to call it any other name, disciplinary for not using the supplied card machine. I was forced to concede using Lopay. I continued to use Lopay from my mobile, when I completed the term with the franchise. I am saving what makes a difference to my takings, in not paying a monthly fee and my choice of what % payments for simply using the Lopay system. It is so easy to use, you can simply change how you want to receive your payments, as & when? Receive as it’s paid, the next day or weekly, your choice. You get to ask how the customer receives their receipt fir the payment.
29 April 2026
Unprompted review
Reply from Lopay
What a journey - from being forced off Lopay to coming straight back once you were free to choose. That says everything! So glad the flexibility and savings are making a real difference to your takings.
Easy to use and switching
Easy to use and switching, using the weekly payout option, saved me significantly on my previous card fees
29 April 2026
Reply from Lopay
That's brilliant to hear, Katherine - saving money on fees is exactly why we built Lopay! Really glad the switch was smooth and that weekly payouts are working well for you.
Reply from Lopay
Thank you, Burak! Really glad the card machine is working well for you. We hope Lopay continues to serve you brilliantly.
Processing payments is quick and easy
Processing payments is quick and easy. Payment into my bank account is efficient. App is very good with various features to check takings.
29 April 2026
Unprompted review
Reply from Lopay
Thank you for the kind words, Neil! Fast payouts and a clear view of your takings are things we're really proud of. Great to know the app is delivering for you.
Low pay are the best I've used
Low pay are the best I've used, always on time with payment, no connection issues. Low fees and easy to use
29 April 2026
Unprompted review
Reply from Lopay
Thank you so much - what a lovely thing to say! Reliable payments, low fees, and a steady connection are things we work hard to deliver every day. Really glad it's all hitting the mark for you.
Lopay has been so easy and user…
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payment link.
Love the payout method.
Never had an issue at all.
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Amanda! Having the flexibility to take payments by phone or link - even without your card machine - is exactly the kind of backup we want every customer to have. So glad it's all working brilliantly for you and your clients.
Great service never had any issues.
29 April 2026
Unprompted review
Reply from Lopay
That's wonderful to hear, Emma - thank you! Keeping things running smoothly for our customers matters a lot to us. Long may that continue!
The app is very easy to use
The app is very easy to use. Set up was very simple, the card reader came quickly and is easy to use.
It’s great for taking payments and looking at statements - to have as a self employed person.
29 April 2026
Unprompted review
Reply from Lopay
Thank you so much! We're really pleased the setup was smooth and your card reader arrived quickly. It's brilliant to know Lopay is working well for you as a self-employed person.
Easy to use
Easy to use. Very helpful to have different payout options.
29 April 2026
Unprompted review
Reply from Lopay
Thanks, Stuart! Flexibility around payouts is something we really care about, so it's great to hear that's making a difference. Glad you're finding Lopay easy to use too.
Reply from Lopay
Thank you, Donna! We work hard to make sure everything, from setup to day-to-day use, is as straightforward as possible. Really glad it's been easy for you.
Brilliant card machine
Never had a problem with my card machine, would certainly recommend to anyone that is wanting one
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Joy! We're so pleased your card machine has been trouble-free. Your recommendation means a lot to us - we'll keep doing our best to make Lopay an easy choice for everyone.
Lopay - easy to use, low fee transactions
Lopay is very easy to use, both in my clinic and out and about. I moved from Sumup and the lower % fee per transaction has been a significant saving.
Payout is always prompt and accurate.
I have also benefited from the Refer a friend scheme.
29 April 2026
Unprompted review
Reply from Lopay
Thank you for the lovely review! It's great to hear the lower fees are making a real difference since switching, and that you're enjoying the rewards too. We're glad Lopay works seamlessly whether you're in your clinic or on the go!
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