The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
Company replied
I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- #20 of 60 best companies in Payment service
- #56 of 118 best companies in Business-to-Business service
- #6 of 18 best companies in Card processing service
- #4 of 17 best companies in Cashback provider
- #4 of 11 best companies in Eftpos equipment supplier
About Lopay
Written by the company
%20(300%20x%20300%20px).jpg?raw=true)
Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’ve been using LoPay for card…
We’ve been using LoPay for card processing and honestly the experience has been excellent from day one. The setup was quick and straightforward, the app is easy to use, and payments come through reliably without any hassle.
What really stands out is the transparency on fees and how simple they make everything compared to other providers we’ve used in the past. It feels designed for real businesses that just want things to work smoothly.
Customer support has also been responsive and helpful whenever needed, which makes a big difference. Overall, very happy with the service and would definitely recommend LoPay to other small businesses and self-employed professionals.
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Alex! We're really glad the setup was smooth and that our support team has been there when you needed them. Reviews like this mean a lot - we'll keep working hard to make Lopay the easy choice for small businesses.
Very good and Easy to use
1 March 2026
Unprompted review
Reply from Lopay
Thank you so much for the kind words! We work hard to keep things simple, so it's really great to hear you're finding Lopay easy to use. We appreciate your support!
Great provider
I’ve been using Lopay for my card payments and it’s been a solid choice for my business.
The rates are genuinely competitive compared to other providers I’ve looked at, which makes a noticeable difference over time—especially when you’re processing regular transactions. There are no hidden surprises, and everything is straightforward to understand.
Reliability has been excellent. Payments process quickly, payouts are consistent, and I’ve not had any issues with downtime or failed transactions, which is critical when dealing with customers in-store.
The free card reader is a big plus. It’s simple to set up, easy to use, and does exactly what you need without adding extra upfront cost—ideal for small businesses or anyone just getting started.
Overall, Lopay offers a very cost-effective, dependable solution for card payments. I’d definitely recommend it to other small business owners looking to keep fees low without compromising on performance.
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Peter! It's great to hear Lopay is making a real difference to your business - reliable payments and clear pricing matter, and we're glad the free reader helped you get started without the extra cost. We really appreciate support, and we're always here if you need us!
So easy to set up and use and lowest…
So easy to set up and use and lowest rate anywhere
29 April 2026
Unprompted review
Reply from Lopay
Thank you, Ti! Easy to use and great value - that's exactly what we're here for. We're really glad Lopay is ticking both boxes for you!
I've used Lopay for a few years now
I've used Lopay for a few years now. Have tried different providers over the years. This has been the best for me.
29 April 2026
Unprompted review
Reply from Lopay
A few years in and still your favourite - that means the world to us! Thank you for sticking with Lopay and for taking the time to share this, Natalie. We won't let you down!
Reply from Lopay
Thank you, Asim! Reliable is exactly what we aim to be, so that really means a lot. We're glad Lopay is working well for you!
The services are good and Quick
The services are good had some troubleshooting and did contact the Lopay , the staff was well trained and help me to resolved the problem on spot.
Great Customer Service
2 April 2026
Unprompted review
Reply from Lopay
Thank you, Muhammad! We're glad our team could sort things out for you on the spot. Knowing our staff made a real difference means a lot to us. We're always here if you need us!
Very good working
Very good working , fast and good service 1 minus sometimes not good moment have update , you wanna take payment but get device update
1 March 2026
Unprompted review
Reply from Lopay
Thank you, Osvaldas! We hear you on the update timing - interruptions mid-payment are frustrating and we're working to improve this. Great to know the speed and service are hitting the mark! 🙌
Reply from Lopay
Thank you for the review, Andrew!
Reply from Lopay
Thanks, Yilmaz! We're sorry to hear about the crashes, that's not the experience we want for you. Please reach out to our support team on support@lopay.com so we can look into it.
Excellent customer service cheap and…
Excellent customer service cheap and fast transaction low commission 👌
29 April 2025
Unprompted review
Reply from Lopay
Thank you, Aydin! We're glad the low fees and fast transactions are making a difference. We'll keep working hard to give you great value every time. 🙌
Reply from Lopay
Thanks Chris! Easy and reliable is exactly what we aim for. Really glad Lopay is delivering that for you.
Very easy to use and setup
Very easy to use and setup. Taking payment from mobile is very advantageous. Processing time is fast
14 January 2026
Unprompted review
Reply from Lopay
Thank you Zayn! We're glad you found setup so easy and that mobile payments are working well for you. Fast processing is something we really care about - great to know you're feeling it.
World nice and easily
World nice and easily, pays out with no problems.
29 April 2026
Unprompted review
Reply from Lopay
Thanks Aiden! Easy to use with payouts that just work - that's exactly what we're here for. Really glad it's been smooth sailing for you!
This app is very easy to use
This app is very easy to use. And the money is always in the account the next working day and never have had any issues at all.
27 April 2026
Unprompted review
Reply from Lopay
Thanks Ross! Easy to use with reliable next-day transfers and zero issues - that's exactly what we want for every customer. Really appreciate you sharing that!
Reply from Lopay
That means a lot, Nabeel - thank you! Really glad you'd recommend us. We'll keep working hard to make sure the service stays just as good.
I love using my Lopay app to collect…
I love using my Lopay app to collect payment as I can have the money transferred straight to my bank account in seconds and I also have the option of automatic payment set to my own threshold. It’s much more dependable than collecting payment on the wee white devices most people use. Lopay gets 5 stars from me.
26 April 2026
Unprompted review
Reply from Lopay
Thank you, Margaret - 5 stars means a lot! Really glad the instant transfers and automatic payment threshold are working so well for you. We'll keep doing our best to stay your most dependable option!
Reply from Lopay
Love to hear it, Sam! Quick and easy is exactly what taking payments should feel like. Thanks for taking the time to share your experience!
Reply from Lopay
Thanks Karolina! We'd love to hear more if there's anything that hasn't quite hit the mark - drop us a message, or email us on support@lopay.com, and we'll get it sorted.
Easy
Easy, straight forward, to the point.
Card machine and app have never let me down.
25 April 2026
Unprompted review
Reply from Lopay
Thanks Paul! Reliable and straightforward is exactly what we aim for. Really glad the card machine and app have been doing their job without any fuss.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.