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Rated 1 out of 5 stars

This company bang on about how supportive and caring they are!. You are encouraged to train to be instructors but if you feel it is not for you having accessed their website training they have no... See more

Rated 1 out of 5 stars

After paying a year subscription, the company added awful advertising and demanded a one time payment of $10 to remove them. This is not the kind of app I want to do business with. I walked away from... See more

Company replied

Rated 1 out of 5 stars

I've used this app for years and have always loved it. What happened with this last update? It is so awkward to use now and it no longer calculates net carbs where you can see them in the log proces... See more

Company replied

Rated 5 out of 5 stars

This is a really excellent calorie tracking app. If you pay the minimal annual charge, it's even better. I especially like: that you can quickly log and edit previous meal combinations, save recipes,... See more

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1.8

Poor

TrustScore 2 out of 5

88 reviews

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1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Wish I could give zero stars.

Wish I could give zero stars.

I downloaded the App four and a half weeks ago and because it didn't work I uninstalled it.

I'm still getting emails from this company even though the emails were supposed to take two weeks before I didn't receive any more. GDPR regulations state that unsubscribing from emails is immediate.

Contacting Customer Service is impossible as you get through to a page where you think your question is going to be sent to the company but comes back with answers to irrelevant questions.

If you're happy with the App crashing, them breaking GDPR regulations and not being able to get through to Customer Services if you need to then go with them. I would say stay well clear.

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Use it to Lose it! I love it.

Use it! This app changed my life about 8 years ago. I lost a ton of weight and then stopped using it about 2 years after my weight loss and I gained about 20 lbs. back. I decided to download the app again and once again it’s changing my life. This app is easy to use and works great at helping you set goals and stick to them. When you actually see the calories in a food item it helps you make better choices. I’m already down 11 lbs after 31 days and looking forward to losing it all and keeping it off this time.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent app!

Excellent app! Easy to use for tracking meals. Synced with my Fitbit. I’ve tried a few other apps and keep coming back to LoseIt! I bought an upgraded membership and it’s reasonably priced.

11 January 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer support ever

Worst customer support ever. There is no way to call them and one can't even chat with them. I typed in my issue and received articles to read. Awful! How am I supposed to get my issue solved if I can't connect with the company. I'm a Premium member and the system will not allow me into the Premium site. They just automatically renewed me which I am not crazy about. If I could contact them I'd ask for my Premium payment back.

3 August 2017
Unprompted review

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