Well from an excellent speedy delivery to the perfect packaging to the quality of my necklace was totally super! I shall definitely be buying something else.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very lovely necklace, bracelet and a ring. Bought these at 3 for the price of 2. Great buy and excellent delivery. less than a week after my order. Will highly recommend them.
A perfect transaction. The necklace was and still is perfect for me. So much so I will be looking for a similar link bracelet.
Love the necklace. Great quality for the price. Lovely presentation/storage box. Timely delivery. I will purchase again for sure.
4.7
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have 6 of the necklaces
I ordered 3 necklaces/chains a few months ago and I liked them so much I ordered 3 more. Good quality. I really like them!
26 May 2026
Unprompted review
Poor quality jewelry
Poor quality jewelry. For returns you have mail it to France. It will cost you more to ship it to France than what you paid for the jewelry. They do not even provide a shipping label.
8 June 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Andy,
Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with the jewelry and the return process.
We completely understand your frustration, especially when the cost of return shipping feels high compared to the value of the items. While our return policy and return address are clearly outlined on our website, we appreciate that international returns can sometimes be inconvenient.
We also offer a 60-day warranty for manufacturing defects and quality-related issues. If there was a problem with the condition or quality of your item, we’d be more than happy to review it and see how we can help.
At the moment, we haven’t been able to find an order or any previous communication under the name shown on this review. If you could send us a message with your order number or the email address used for your purchase, we’d love the opportunity to look into this further and explore possible solutions with you.
We genuinely appreciate your feedback and hope to have the chance to assist you directly.
Kind regards,
Lost Gen Club Customer Support
Nice experience!
Delivery was quick and the quality was better than expected.
7 June 2026
Unprompted review
Best balance price quality
Best balance price quality, easy to buy online and rapidly delivered
25 May 2026
Unprompted review
Cool looking
I was very pleased with the look and quality of the product.
4 June 2026
Unprompted review
STAY FAR FAR AWAY
STAY FAR FAR AWAY
Worst customer support ever, horrible company, don't buy from here.
6 June 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Mylxs,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you feel this way about your experience, and we appreciate you letting us know.
We also want to be transparent that we’re unable to locate any order or email associated with the name shown on this review, so we’re not currently able to review the case on our side.
If you still need support, please feel free to contact us directly with your order number or the email used at checkout so we can look into this properly and help resolve it for you as quickly as possible.
We’re here to help and would be happy to assist once we can locate your order.
Kind regards,
Lost Gen Club Customer Support
10/10 good quality!!
6 June 2026
Unprompted review
I just got my first order and love…
I just got my first order and love everything I got! Great quality and looks perfect!
7 June 2026
Unprompted review
I just received my order yesterday
I just received my order yesterday. I ordered two chains and I wasn't disappointed. I plan on ordering more. Very happy with both quality and the customer service!!
5 June 2026
Unprompted review
Great jewelry!!
Wasn’t sure at first but when I got my jewelry it was exquisite!
6 June 2026
Unprompted review
Admired Men’s Jewelry …
The Jewelry designed by Lost Gen gives you quality jewelry that makes a statement without being too overly noticeable. All of their jewelry has a work of craftsmanship that is unique and admired!
5 June 2026
Unprompted review
I wish they were around 24” as I would…
I wish they were around 24” as I would like them in that length for a man. I received a compliment the next day after wearing my necklace. Great quality and well made necklace.
4 June 2026
Unprompted review
great
well, it was my mistake, but i ordered a gold ring! i wear silver, but i didn’t realize i made that mistake! otherwise. great jewelry and really sturdy!!
3 June 2026
Unprompted review
Didn’t disappoint
I recently purchased three silver rings, a silver Cuban link chain, and a Brazilian pearl necklace, and I couldn’t be happier with the quality and craftsmanship.
Overall, every piece feels exceptionally well-made and worth the investment. If you’re looking for jewelry that combines quality, style, and attention to detail, I highly recommend these pieces.
4 June 2026
Unprompted review
Not Bad
They arent quite as impressive as they seem online, but pretty cool. Id really love to see them at longer lengths.
4 June 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Loren,
Thank you for taking the time to share your feedback, we really appreciate it.
We’re glad to hear you still find the pieces pretty cool, even if they didn’t fully match the impression from online. We completely understand your point regarding length, and feedback like this is really helpful for us as we continue improving our designs and product presentation.
We also want to mention that different necklace styles come in varying lengths, and many of them include extension chains for extra adjustability. Full details, including lengths and specifications, are clearly stated in each product description on our website so customers can review this before purchasing.
If you ever need help finding longer options or have any questions, please feel free to send us a message - we’d be happy to help you find the best fit.
We also offer returns and exchanges in line with our policy, so customers have options if something isn’t quite right.
We truly appreciate your support and honest review.
Kind regards,
Lost Gen Club Customer Support
This is a great necklace
This is a great necklace if you want something subtle and looks classy. The fit is perfect and goes well with everything.
3 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.