Lost in the SourceReviews 

39
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I ordered a Nike max tracksuit for my son birthday, it took over a week to come. The first day my son wore it the A dropped off I contacted the company who told about five days to replay to my email... See more

Rated 5 out of 5 stars

100% legit & authentic stuff from this website, when a item that I had ordered wasn’t in stock I was fully refunded and updated on when the stock would be available again. I’ve made 3 orders from this... See more

Rated 5 out of 5 stars

Great service, rapid delivery, had everything I needed. Very easy to communicate with, sourced the products I needed. Didn’t go silent after payment, instead checked up with me on the delivery st... See more

Rated 5 out of 5 stars

I recently had the pleasure of shopping with Lost in the source, and I must say their customer service is truly outstanding. From the moment I placed my order, the team went above and beyond to ensure... See more

Company details

  1. Sportswear Shop
  2. Activewear shop
  3. Outdoor clothing and equipment shop

Written by the company

Lost in the source is a one-stop shop for all your fashion needs. If you're looking for the latest sportswear or the most coveted footwear, we've got what you need to stand out from the crowd. Whether you're looking to refresh your old wardrobe with some new centerpieces or want to try out a new look, we've got what you need. We deliver straight to your door, so there's no need to worry about long lines at retail stores or searching high and low for that one item you can't find anywhere else.


Contact info

4.2

Great

TrustScore 4 out of 5

39 reviews

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1-star

No history of asking for reviews

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4.2

All reviews

(39)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Their communication is the worse and they not trustworthy

I ordered a Nike max tracksuit for my son birthday, it took over a week to come. The first day my son wore it the A dropped off I contacted the company who told about five days to replay to my email. They advised me to sent the faulty item back and send them proof that I had posted the item which I did and they would replace the item upon proof of postage. I did everything they advised me to do yet it’s been over three weeks and I have contacted them to find out where my item is and they claiming that they have not received the item. I have sent them copy of the picture item been delivered to them and signed for but yet they are claiming they have not received the item. I have emailed them several times regarding my item being replaced by I have gotten no response from them. The worse company I ever bought from would by from them again or recommend them to anyone.

UNHAPPY customer

24 November 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of receiving…

I had the pleasure of receiving exceptional customer service from Elis at Lost in the source. Their dedication and commitment to helping me find a specific pair of trainers that were seemingly impossible to find elsewhere were truly impressive. Elis went above and beyond, utilizing their expertise and resourcefulness to track down the elusive shoes, providing an outstanding shopping experience that surpassed all expectations. Highly commendable!

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service

The service provided was exceptional, with prompt delivery and everything I required readily available. Communication was effortless, and they went the extra mile to ensure they sourced the products I needed. Instead of going silent after payment, they regularly updated me on the delivery status. I will definitely be making future purchases with them.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Always a pleasure

I've bought from LITS a fair few times.
Always had an easy experience with purchasing.
Can't thank Elis enough for the quick delivery times aswell.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

100% legit & authentic stuff from this…

100% legit & authentic stuff from this website, when a item that I had ordered wasn’t in stock I was fully refunded and updated on when the stock would be available again. I’ve made 3 orders from this website and I’ve received every item in 3-5 days. Excellent communication & very helpful customer service. Would 100% order from here again without a shadow of a doubt.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, couldn’t be more helpful, everything sourced and delivered quickly. Have ordered from them multiple times.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

100% Recommend

The product selection is impressive, and the staff provided excellent guidance in selecting the perfect trainers for my needs. The customer service deserves a perfect score of 10/10, and the delivery was swift. I highly recommend their services.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

A Stellar Shopping Experience with Top-Notch Customer Service!

Lost in the source exceeded my expectations with their incredible range of stock and lightning-fast delivery. What truly set them apart was their exceptional customer service, product knowledge, and unwavering professionalism. The team's expertise and willingness to go the extra mile made my shopping experience a breeze. I am beyond impressed and wholeheartedly recommend Lost in the source to anyone seeking a top-notch fashion destination with outstanding customer support. You won't be disappointed!

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service and Fashion Selection!

I recently had the pleasure of shopping with Lost in the source, and I must say their customer service is truly outstanding. From the moment I placed my order, the team went above and beyond to ensure a seamless experience. Not only did they have an extensive range of trendy sportswear and footwear, but their prompt delivery right to my doorstep surpassed all expectations. With their excellent customer service and diverse fashion offerings, Lost in the source has become my go-to destination for all my fashion needs. Highly recommended!

17 May 2023
Unprompted review
Rated 5 out of 5 stars

A Stellar Shopping Experience with Top-Notch Customer Service!

Review: I was thoroughly impressed with Lost in the source. The quick turnaround and high-quality products exceeded my expectations, and I must commend Elis for their exceptional customer service. Their assistance and attention to detail made my shopping experience truly enjoyable. I highly recommend Lost in the source and will be returning!

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Great range of products

Great range of products, good advice and help to choose the right trainers for me. 10/10 customer service. Fast delivery. Highly recommend.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service

My brother searched high and low for his trainers, not only did lost in the source have them but at a really competitive price too. Will definitely purchase again.

5 May 2023
Unprompted review

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