Been playing Bonanza on Lottoland for years. Play about 3 times a week. Last few months never had a decent win always lost my money. Nothing like it use to be.Lottoland were my first choice but sadly... See more
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At Lottoland, you can bet on the outcome of the biggest and best lotto draws the world has to offer.
23 Ocean Village Promenade, Gibraltar, Gibraltar
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Fraud and most crupt side don’t waste money here nobody win here even if win you have to struggle for withdrawals see people comments.I am using this site since last two months only and every time I vame to play here I loose only on Roulette and dead sure magnet working here and They keep saying RNG bla bla but in reality they cheat and make money.I can’t swear on this platform otherwise I could write worst one.

Reply from Lottoland
Absolute disgrace placed an inplay football bet £200 double and it won on the 16/3/26 the bet was settled as won but no payment made to my account balance..contacted support chat and was told they couldn't see the bet on my account but then changed there mind and said yes they could see the winning bet and it wasn't settled on they're end this was the following day17/3/26 so after emailing there support and no answer still we are on the 18/3/26 and still no funds contacted chat again to be told it's a third party that settles bets so 2 days on and my winning bet has still not payed out absolute crooks 20 plus years of betting and I've never came across this next step will be IBAS

Reply from Lottoland
STAY AWAY THIEVES.....My neice, signed up added £35. Then they closed her account. Shes sent all the proofs they have asked for and still nothing. Vile company. also their replies to reviews are generic. Should be ashamed

Reply from Lottoland
After withdrawing my money on Monday and then checking the reviews, I am quite skeptical to what will happen, there is mixed reviews but that could be down to personal circumstances, my deposit is all above board, my bank etc... 3k I have withdrawn. It's now Tuesday, still no money and now received an email asking for loads of documents (as per other reviews).
Compared to other websites, this is not as straightforward and actually leaves for a bad experience. General checks are understandable, but my account is self verified and these are abit excessive.
1* for now... will increase review score when I receive my withdrawal and update accordingly.
*Update* Tuesday evening: All documents now submitted promptly—awaiting verification and withdrawal processing.
*update* Wednesday - proof of payment (transaction proof) declined... screenshot not acceptable. This is not statemented yet on my bank so had to request an interim statement and in the mean time sent a pdf download of transactions. Hopefully this is accepted.. this is ridiculous considering they accepted the money, proof its my bank provided and they all talley up. Crazy! Let's see what happens tomorrow...
*update* Friday - Yesterday documents declined as document not got branding etc of bank. Today I have got a statement and submitted this which fully complies with everything they have asked for and shows transactions for my deposits.
Let's see what comes back from this...
*update* Saturday - email thanking me for providing document - escalated to specialised department for verification.
*update* Monday- documents verified and payment processed. 2 - 5 business days. Awaiting payment...
*update* wednesday.. payment received! Upgraded to 3* vice 1* - however, the drawn out process for verification and unprofessional feel to live chat let's this site down. Will not be using again.

Reply from Lottoland
Third and final review of this site as I will be cutting my losses and closing my account. Absolutely horrible, just steals your money with very little or no return, deposit after deposit just swallowed up. If you're lucky enough to hit a bonus don't expect anything but pittance. Do youself a favour and keep your money in your bank and stay away from this site.

Reply from Lottoland
They are 110% a scam of a casino yes all the slots are fixed they offer the worse deposit bonuses ive ever seen. Like other poor victims have found out all there slots do not pay the correct RTP. there games crash all the time.. I don't think they will be around much longer there going under thats why they are scamming there remaining customers... They are scummy Thief's steer clear

Reply from Lottoland
In the beginning, it gives you a few smaller wins just to get you hooked. Then it puts you into a losing streak so bad, you won't believe it! There are games where I’ve done over 500 spins without a single bonus. Now, 25-30 spins without any win are common, followed by a bonus game that only pays out 15x. Avoid this scam casino!

Reply from Lottoland
Never let me use free bets that I suppose to get , unfair scam bookie

Reply from Lottoland
Didn't realise I had not been paid email went to junk. Have sent bank statements i hope they are honest. 1 star till I get paid its over 1000
Update been paid promptly after submitting documents

Reply from Lottoland
Ive been waiting for 2 weeks for my entitled winnings and still no payment. Ive sent them proofs what they have asked for 4 times via email And no response after my follow up emails and ive even followed and reported on the chat portal and no response. I genuinely believe I've been scammed and I will now report lottoland to the gambling commission.
EDIT - I've sent you everything you have asked for 4 times in the last 7 days and nothing which makes me believe you are a scammer and not trustworthy

Reply from Lottoland
Avoid these robbers.Games are rigged & do not follow rtp protocol as should.Have now reported these to gambling commission as I have played same games aporox same spins & money which pay out better on other sites.So dont reply saying your games follow guidelines as clearly dont when see other bad reviews.We see on the gambling commission report once investigate this shambles & hoping get big fine or shut down.
Stay well clear & use proper high st bookies that have online casinos.

Reply from Lottoland
Still waiting on a refund from this awful, scamming site, signed up with them thinking my gamstop was up, successfully signed up, started playing for about a couple weeks, over a £1000 I deposited and had one small win then I went to log in one day to say I'm suspended! Has anyone got any ideas about wat I can do about this pls!

Reply from Lottoland
Absolutely appalling customer service. 7 days asking for address verification 7 days of giving it to an agent yet still not allowed my withdrawal I requested 8 days ago. No warning on my account that address verification was needed. 72 hours is the only response I keep getting told yet double that has passed

Reply from Lottoland
The slots are fun reasonable prizes, biggest problem is the slowness in whch payouts are made.
I've got use to the payout not being instant but up until now they have been in by midday the next day.
However it has now been 3 days and nothing. When I interacted with their AI it states it can be up to 5 days! Other sites payout instant.
Lottoland take out instant, please start paying back instant!!

Reply from Lottoland
Stay well away people very bad company
Let me deposit £28k over a year no safety gambling nothing said shocking site
Look at there reply stay away people con artists and no care for anyone

Reply from Lottoland
Absolutely shocking site
£180 deposit £30 dead spins and 50p line pays and Eventually got a bonus won £8!!!!
Not happy very bad rtp they on the take take like most the sites now.
Been having a gamble for years now and this was good now it's turned bad just like the others,I recommend to save your money dont use these scammers!!!!

Reply from Lottoland
We all know the script, gamble, expect to take a loss, but this beyond a joke.
Slots are heavily capped. All games follow the same pattern, small win, not enough to make you want to cash out, but enough to keep playing, then nothing but losses. The scatters rarely trigger and when they do the pay outs are small or nothing.
If you are playing slots go to another website and at least you may get some more enjoyment out of it.
Im sure the standard response will consist of RTP's and supplied by reputable games companies, but its BS. Having played across multiple different websites this is by a far and wide the worst website to play slots on.

Reply from Lottoland
Very helpful support staff when all the issues happen

Reply from Lottoland
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