Been playing Bonanza on Lottoland for years. Play about 3 times a week. Last few months never had a decent win always lost my money. Nothing like it use to be.Lottoland were my first choice but sadly... See more
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At Lottoland, you can bet on the outcome of the biggest and best lotto draws the world has to offer.
23 Ocean Village Promenade, Gibraltar, Gibraltar
No recent history of asking for reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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So i didn't know this but if you play on lotto land you will get no exstra chance to win because you will pay same as everyone else but you will have no million maker code , why ? Because lottoland is third party company and not direct company. So if you wann play any game ,play in legit site otherwise it will rob your chance to win. Like national lotery is one where you can play.

Reply from Lottoland
I have been gambling for over 35 years. I have never come across as bad a comoany as this. They shut my account no explanation at all. Theyve withheld nearly 200 pound from me. Completely disgusting behaviour. Ive sent them my bank statements and proof of address(driving licence) and nothing. From what i am reading this is a common theme. Just horrible. I am going to make a complaint to the gambling commission. Its one big scam

Reply from Lottoland
I was on GamStop in the past, but that self-exclusion ended more than a year before I ever signed up to Lottoland.co.uk. When I registered with them, I had to go through their verification process and literally proved I was no longer on GamStop — they accepted my documents, let me deposit, play for nearly 2 full years, take part in draws, win small amounts, withdraw a bit here and there. Everything was completely fine for that entire time.
Then suddenly, out of the blue, they closed my account claiming I was “currently registered with GamStop”. Absolute nonsense. My GamStop had expired over a year earlier, and they themselves had already verified and accepted that fact when I first joined.
I demanded they return all my deposits (several thousand pounds over the two years) since they were wrongly shutting me down. Instead of refunding anything meaningful, they slapped their own 6 month exclusion on the account no proper explanation, no real right to appeal, just “you’re out for 6 months now”.
After those 6 months passed, I tried to reactivate / reopen the account. Guess what? They immediately hit me with the same lie again: “You are on GamStop, cannot play”.
They already knew my GamStop was long expired because they let me join and play for years after it ended. They verified it at signup. Now they’re pretending it’s active just to keep me locked out permanently and keep hold of my money.
This is straight up deceptive. They happily took my deposits for two years while I was clearly off GamStop (as proven), then used a fake “active GamStop” excuse to close me, self-exclude me, and block me again after their own exclusion ended. Customer support gives scripted garbage responses, never escalates, never corrects their obvious mistake or lie.
Bottom line: Lottoland.co.uk will happily take your money for years, then invent reasons to lock you out forever and refuse to refund what you put in. They ignore their own verification history and gaslight you about GamStop status they already confirmed was clear.
Avoid this site completely. There are better lottery platforms that don’t pull shady exclusion tricks after they’ve milked you dry.
Total scam vibes. 0/10. Do not trust them with a single penny.

Reply from Lottoland
Terrible company won 2k on fishing frenzie big splash. They never paid the money as soon as I went to withdraw they closed my account. No email explaining why. Total scam of a company. Customer service non existent. 24/7 live chat just a Ai bot. No live agents. Reporting to gambling commission and action fraud.awaiting a court date in small claim court.

Reply from Lottoland
Terrible; small win paid out straight away, £900 withdrawal and not had it, 24/7 support apparently but live chat not available & no other way to contact other than make a ticket which has no response, will be taking legal action

Reply from Lottoland
I had no issues depositing and playing on this site and was allowed to deposit over €5,500 without any restrictions. Everything changed the moment I won and requested a withdrawal of €5,284.57.
Within minutes of requesting the withdrawal, my account was suspended for “age verification”, despite the fact that I am 32 years old. I immediately provided all requested documents multiple times, including my passport, Maltese residence card, and utility bill as proof of address.
For over 10 days, I repeatedly contacted customer support and sent emails, but received no replies to emails. When I did manage to reach customer service, the responses were rude and unhelpful, with no clear explanation other than being told to “wait.”
Last night, I discovered that my account had been completely closed without any notice or explanation, and my withdrawal remains unpaid.
I have kept full proof of all my attempts to communicate and provide documents. Allowing a player to deposit and play, then suspending and closing the account only after a withdrawal request, is unacceptable.
I am now escalating this matter to the Malta Gaming Authority.
I would strongly advise others to be cautious

Reply from Lottoland
I use Lottoland all the time as my main gambling site. Unfortunately my bank account got closed and restricted when I was waiting for a payment.withdrawl gojng in. The payment is now on hold. I’ve opened a new account and have sent 3 emails with details. Then u ask for a statement. That’s been sent. When I explained I had a no bank the support emailed me back every day. Soon as I get an account and want my money I’ve had no reply in 4 days. The phone number is always closed. Such a shame I’ve used this site for 6/8 years never again

Reply from Lottoland
Great customer servise and great bonuses. Top games and slots

Reply from Lottoland
I was very sceptical as reviews so bad but withdrawel took bout ten days but got it into my account this morning

Reply from Lottoland
Good variety,selection of slots, and lottos from different countries all in one place. I like this site games don't buffer and appear stable.
I would have given 5 stars, however you have to wait the following day, around midday for any withdrawals to be paid back into you bank, which I don't really understand why they can't pay immediately like other casino sites.
Lottoland is corrupt they are manipulative they disable your checkout when they see you are playing a better odds to win this has happened to me .they will allow you to make deposit and will not let you buy a ticket so Please do not be a fool to deposit any large sum on Lottoland they will manipulate you to only loss that money.There is no reason to fall for the tricks do not pretend to pay attention when you know you are just making a fool out of innocent people who think there want to play a fair game to win. I am not the First person to experience this So we have to let this out there so people don't fall victim to. I have had countless live chat sections with your team and it has only been the same fraudulent acts of pretending the world will know of you and Please if you want to Play any lottery away from your country Do not use Lottoland. Try as much as possible to find a friend in that country to help you buy a ticket that is the best way out.Lottoland is only pretending to serve you when you win but that is not true they only want your money and if you even win per chance they will block your account and never pay you. So stay away and use a friend to help you buy your ticket

Reply from Lottoland
What ive read on trustpilot i will not open a acc with them see this all the time its so wrong if we did this you will be in court asap its about time the law takes them to court and get the money back

Reply from Lottoland
Untrustworthy company the pretend to help customers making big deal above customers spending after it suspended accounts not way to trust honestly the reputations getting worse
0 start 1 start it too much

Reply from Lottoland
The new updated app is fine but the emails you receive when you buy a ticket no longer tells you which draw that email relates too. Which is Frustrating.

Reply from Lottoland
This episode of me winning 831 quid I eventually got a call from them this morning 🌄 thankfully I have been given my winnings so that's I won it on the 5/01/26 & just got it in my account great result thankfully 👍

Reply from Lottoland
Absolutely disappointed, I placed a £20 deposit on this site and I won £80 withdrawing £80 which 6 days later still isn’t in my bank. I go to log on account and wow to my shock they have closed my account , sends a email regarding this and they ask for every possible id passport pic of me holding passport , letter , bank statement etc etc .
This is so frustrating all I want is my winning . Absolute joke of a company would highly avoid at all cost

Reply from Lottoland
Now is profetic this casino
In the past by good now greedy busters
Ivent take free will spin every Friday

Reply from Lottoland
Refusing to close my account!
My account is being kept open after my request to close account days ago! This was due to having an active balance I can’t seem to shift with the minimum bets. After requesting to close I had a pop up with an email address that doesn’t exist! I spent hundreds and didn’t activate a single bonus on a well known slot. Every time I deposit I get sucked back in and still can’t close.
Feeling very vulnerable and let down

Reply from Lottoland
If you want to be scammed by the "betting in running" on football games then this is the place to bet. Utter filth. No bet confirmation received and its a lottery as sometimes the bet is on and sometimes it isn't on. In response to your reply. I have discussed this with you on livechat and I have been fobbed off. I have now reported your dishonesty to the Gambling Commision

Reply from Lottoland
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