While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The so called flexi balls wouldn’t budge and then broke. They asked for photos and then have offered me £2 compensation.. when I spent a total of £12.07 including postage for absolute RUBBISH. They sa... See more

Rated 1 out of 5 stars

As per many lotteries u sell online in ur website are not allowed to buy online. But still u say that v buy through our agents and upload tickets. I agree that. But why u upload tickets after the p... See more

Company replied

Rated 1 out of 5 stars

I can not deposit mony in my account. My skrill account Balance aval. it now restricted due to security reson. Bangladeshi does not give iPIN number . Give me a advice to deposit eassy way . I can... See more

Rated 1 out of 5 stars

I want my 30$ back to my account. while booking showing different numbers in lines, after booking showing different numbers in my account. What accurate details you are providing to customers, th... See more

Company details

  1. Lottery vendor

Information provided by various external sources

Lottosend is a global lottery messenger service that offers a simple, fun way to participate in the biggest and most popular official licensed lotteries in the world, such as the American Powerball, Mega Millions, EuroMillions and much more!


Contact info

1.2

Bad

TrustScore 1 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I brought ticket for multi draw for Mega Millions. after first draw on 25/06/2016 my ticket finish. is same ticket no is there for 2nd & 3rd draw?

I brought ticket for multi draw for Mega Millions. after first draw on 25/06/2016 my ticket finish.

25 June 2016
Unprompted review
Lottosend logo

Reply from Lottosend

Dear Gobinda,

Your ticket is not over at all, you still have 2 draws to play on it.

You have bought a 3 draw (multi-draw) ticket for a group game of Mega Millions, of the 3 draws, the first one only was already played on the most recent draw, for which by the way, you have won and received your prize money to your account. So to clarify, you still have 2 more draws to play, which will be entered as promised to the next draws this week. We wish you the best of luck!

Best Regards,
Lottosend Team

Rated 1 out of 5 stars

return my money!!!

I Twice attempted to make a deposit, the money was removed, and on balanse is not enrolled. Transaction ID: 1783648368 10$ and Transaction ID: 1789883530 13,5$ Return my money!!!

28 May 2016
Unprompted review
Lottosend logo

Reply from Lottosend

Dear John,

We are investigating this issue and have already updated your account balance with your latest Skrill transactions.
Please see the email we sent you today from our support team for further details.

Best Regards,
Lottosend Team

Rated 3 out of 5 stars

Confused and in limbo

The site is not that user friendly and details are not that obvious. I have been unable to purchase further tickets given the credit card limit was reached and I have so far been unable to ascertain what the limits are and whether or not these can be changed.

8 March 2016
Unprompted review
Rated 3 out of 5 stars

can be difficult

at times, its a bit of like 'going around in circles' to get a lotto on. would be great if it could be a bit more stream lined

3 March 2016
Unprompted review
Rated 4 out of 5 stars

Great website, they pay the gain

Simply to use, they pay the small gain, for the big one, I don't know because I'm actually only a small winner... the price of ticket are not to big also.
Perhaps the only negative for now is the group play, it's all the time the same number.

3 March 2016
Unprompted review
Rated 1 out of 5 stars

Not happy

I had my deposit fund deducted in the recent US Powerball lottery. I did not receive any scanned ticket as promised in my email. I could login with my email, but they said my email was not registered. I wanted to cancel my account but there is no options in the site to cancel your account. Not happy with lottosend. I want my money back.

15 January 2016
Unprompted review
Lottosend logo

Reply from Lottosend

Dear Suman Lama,

All the tickets you have purchased are group games. Group games are prechosen numbers that are bought as multiple tickets for every draw. We do not scan group game tickets but the numbers chosen are available for you to see in your account. In addition to that, you have registered your account with sumanlama2011@gmail.com and also have been credited money for winning the PowerBall group games draw. We are unsure what the nature of your complaint is, seeing as you have purchased additional group game tickets since for the very same game. We hope to see you again and welcome you to chat with a professional support agent next time you are on the site for any clarifications you might still require

Rated 5 out of 5 stars

Waiting to win

Lottosend are very professional and the website is easy to use. Their customer support is always ready and will do follow ups regularly.

7 January 2016
Unprompted review
Rated 4 out of 5 stars

Friendly people without hassles.

Lottosend is a good site to play some of the international lotteries. They need to improve in scanning of the tickets before the draw takes place and live chat is not available on week end days.

7 January 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look