Louis Motorrad logo
Visit website

Louis Motorrad Reviews 959

•
TrustScore 4.5 out of 5

4.6

Motorcycle Equipment Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the competitive pricing and the wide selection of products available. Customers consistently highlight the fast and efficient delivery service, often noting that orders arrive promptly and are well-packaged. Many also appreciate the clear communication regarding order updates and tracking, contributing to an overall smooth purchasing process. The quality of the items received is frequently mentioned as excellent, meeting or exceeding expectations. However, some people mentioned issues with incorrect items being delivered or products not matching descriptions, leading to dissatisfaction. A few other people also felt that customer service responses were slow or unhelpful when problems arose, particularly concerning returns or refunds.

What people talk about most

Product

Consumers find product quality to be excellent, with many reviewers praising the items purchased as very good... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and prompt delivery... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent, fast, and efficient... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the promptness of... See more

Price

Customers consistently note positive experiences with price, finding products to be well-priced, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to navigate the shop/site. Good concise info about the product, informative pictures to help in the choice of items. Updates of order, packing, shipping and such to keep the buyer informed a... See more

Rated 5 out of 5 stars

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'. I can't say enough good things about Louis Motorrad. 10/10 Extremely happy custom... See more

Rated 5 out of 5 stars

I ordered with Louis Motorrad because the goods were very competitively priced even compared to the same product in my own country. Ordering with Louis was strait forward. I knew the delivery may tak... See more

Rated 5 out of 5 stars

Pleasant experience and fair prices. There was only one issue with the shoes size - I chose the size based on the actual measurement in cm, but it turned out that the shoes were at least 1.5 size l... See more

Company details

  1. Motorcycle Equipment Store

Written by the company

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

959 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I received product and was what was…

I received product and was what was advertised and is good quality product the only bad side of my experience was the poor quality of delivery service took over two weeks to be delivered to me

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! My go to place for my motorbike accessories. I really like their return process as well which is very easy to do.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Good product

Good product, good price,great communication, quick delivery, THANKS. Useful alternative to United Kingdom purchases,no customer charges.

31 August 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing Service.

Disappointed with how my difficulty with missing parts was resolved .When I informed customer service that some parts necessary to fit part to motorcyclewere not present I was offered the least enviromentally friendly option ie. to return entire order instead of sourcing spares from manufacturer to complete order.Have since resolved to source parts myself in local store.A first, as I have always been extremely happy with service.

13 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look