Louis Motorrad Reviews 

960
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 181 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality of the products and the efficiency of the delivery service. Customers consistently highlight the ease of the ordering process and the excellent service received, noting that items often arrive quickly and as expected. Many appreciate the detailed updates on their orders, from packing to shipping, which keeps them informed throughout the entire process. However, some people were dissatisfied with issues such as receiving the wrong item, damaged products, or orders that did not arrive at all. A few other people also felt that the sizing information for some products was inaccurate, leading to items being too large.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers highlighting that items... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and super speedy... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and prompt delivery. Many... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, speed, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent and top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to navigate the shop/site. Good concise info about the product, informative pictures to help in the choice of items. Updates of order, packing, shipping and such to keep the buyer informed a... See more

Rated 5 out of 5 stars

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'. I can't say enough good things about Louis Motorrad. 10/10 Extremely happy custom... See more

Rated 5 out of 5 stars

I ordered with Louis Motorrad because the goods were very competitively priced even compared to the same product in my own country. Ordering with Louis was strait forward. I knew the delivery may tak... See more

Rated 5 out of 5 stars

Pleasant experience and fair prices. There was only one issue with the shoes size - I chose the size based on the actual measurement in cm, but it turned out that the shoes were at least 1.5 size l... See more


Company details

  1. Motorcycle Equipment Store

Written by the company

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

960 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(960)

167 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy 5 stars

A very well designed, simple to use website, with a great range of products at amazing prices. An easy order process with speedy, hassle free delivery.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Quality products delivered promptly and with a good discount (against the original manufacturer) on one sidebag that was on offer ). Also free delivery which was on time. Would have no issue giving this company my business again.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

First time ordering was easy to add my bike and find the exact parts I was looking for at a great price.
Will definitely be ordering again.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Returned item

The first item I ordered didn’t suit what I needed so I returned it with no complications. My refund was done quickly and my new order sent straightaway. Very happy

29 September 2025
Unprompted review
Rated 1 out of 5 stars

I did not receive the goods I ordered

I did not receive the goods I ordered. The invoice in the box (which was opened when delivered) was correct but I received some lighting products instead of the the fork seals I ordered. I contacted your company and asked for the seals to be sent urgently but I must now return the goods I received before my correct order will be dispatched. This is delaying the work I need to do on my bike even further.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Trouble free experience

Trouble free experience. Competitive prices on quality gear. I can highly recommend Louis for your motorcycle gear needs

13 September 2025
Unprompted review
Rated 5 out of 5 stars

C5 schbert helmet

Orderd a C5 schbert helmet on tuesday morning23/9/25 And it was deliverd on sat morn 27/9/25. From germany to south east of ireland. Really for the distance i dont think you could get better that that as ordinary post.
Great service. The helmet is brill too.

27 September 2025
Unprompted review

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