Returns service is really poor. You have to email for a returns form as there is no portal for this. After 2 emails and no response I had to call for a form and then was refunded the incorrect amount... See more
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Absolutely delighted with my order from Love Brand! Beautiful clothing and I’m now the proud owner of a gorgeous pair of linen trousers. Everything was beautifully packaged, including a lovely persona... See more
We bought two fabulous men’s linen shirts. The patterns are unique and beautiful. Compliments received on first wearing. I spotted a smashing blue and white silk Blondie blouse that I know will bec... See more
Company replied
Arrived promptly, well packaged. Love the colour, pattern and beautiful quality... expensive tho even at half price! They're a Christmas gift for my partner...hopefully they'll fit. I'm looking for... See more
Company replied
Company details
Written by the company
LOVE BRAND & Co. is the ultimate destination for premium swimwear and resortwear. At LOVE BRAND & Co. we believe in living well and living green. We love the good life and love the planet too and we believe one doesn’t have to cost the other. Giving back and sustainability is the message of love in LOVE BRAND & Co. Our loving ethos runs through everything we do. From how we make our clothes and operate as a company, to our commitment to helping wildlife and communities.
Contact info
5 Park Walk, SW10 0AJ, London, United Kingdom
- 020 7373 8338
- support@lovebrand.com
- lovebrand.com
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service...very helpful when…
Excellent service...very helpful when rang to enquire about the garment.
Very obliging..
9 August 2022
Reply from LOVE BRAND & Co.
Dear Cynthia,
Thank you for taking the time to share such a lovely review on your experience - we are so happy to hear!
With very best wishes,
Team LB 🐘
This was first purchase from LoveBrand…
This was first purchase from LoveBrand and I am delighted, both with my swimsuit and the purchase experience. Thank you.
7 August 2022
Reply from LOVE BRAND & Co.
Dear Ann,
We are happy to hear that your first order was up to our standards and that you are delighted by the customer service and your new wonderful swimsuit.
We can't wait for you to shop again with us.
With very best wishes,
Team LB 🐘
Great website - great shirts!
Website easy to navigate - delivered within 2 days….,,perfect!
7 August 2022
Reply from LOVE BRAND & Co.
Dear Jane,
Thank you very much for taking the time to leave such a great review; your words are very much appreciated.
With very best wishes,
Team LB 🐘
Great attentive customer service
Great attentive customer service, wonderful shirts, great fit and feel. Fabulous summer/beach classical look! I will definitely be shopping here many times in the future!
5 August 2022
Reply from LOVE BRAND & Co.
Dear Clifford,
Many thanks for your lovely review; we are so glad to hear that you are happy with our service and the quality of the products.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
Super fast shipping to the US
Super fast shipping to the US. Just as seen on website!!! Thank you!
3 August 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Nicole,
Thank you for taking the time to leave us a review; your words are very much appreciated.
With very best wishes,
Team LB 🐘
The linen men’s shorts that I ordered…
The linen men’s shorts that I ordered were of high quality . The product came in a timely fashion as promised.
23 July 2022
Reply from LOVE BRAND & Co.
Dear Virginia,
Many thanks for your lovely review, we are so glad to hear that you are happy with our service and the quality of the products.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Joanne,
Thank you for taking the time to leave such a lovely review; your words are very much appreciated.
We are happy to hear that your first order with us was up to our standards and we look forward to seeing you shopping with us again for some more LOVE BRAND & Co products!
With very best wishes,
Team LB 🐘
Your go to summer linen shirt
Very impressive shirt. Well tailored and finished . Just perfect for summer
Was delivered promptly .
20 July 2022
Reply from LOVE BRAND & Co.
Dear Andrew,
Many thanks for your lovely review, we are so glad to hear that you are happy with our service and products.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
Lovely helpers making for an easy and…
Lovely helpers making for an easy and fun shopping experience.
19 July 2022
Reply from LOVE BRAND & Co.
Dear Grace,
Thank you for taking the time to share such a great review on your experience - we are very glad to hear!
With very best wishes,
Team LB 🐘
One of my Favourite shops in Notting hill!
Excellent customer service and a beautiful shop. Bought my second pair of sunglasses .. love the accessories and clothing range.
16 July 2022
Reply from LOVE BRAND & Co.
Hello Allison,
We are happy to hear that you enjoy our service and you are a fan of our Notting Hill shop and clothing range.
We look forward to welcoming you again!
With very best wishes,
Team LB 🐘
Very satisfied
Goods arrived promptly and in good condition. I know the brand and am satisfied with the look and quality.
15 July 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again, Roland.
With our very best wishes,
Team LB 🐘
Extremely fast overseas delivery!
13 July 2022
Reply from LOVE BRAND & Co.
Dear AM,
Thank you for your kind review; we are very happy to hear!
With very best wishes,
Team LB 🐘
So much to love about Love Brand!
I bought the same piece of clothing in two sizes so returned the unwanted item. Customer services were extremely friendly, going far beyond the usual standard email enclosing a returns label, and my refund came through very quickly. All in all, I had a faultless buying experience from Love Brand and will very happily return.
9 July 2022
Reply from LOVE BRAND & Co.
Dear Kate,
Thank you for such a lovely review about our customer service; we aim to provide the best possible experience to our customers and we are so glad to hear your words.
We remain here for any further help or advice you might need and we look forward to seeing you shopping with us again soon.
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Fabulous shop
Fabulous shop, fabulous clothes and fabulous staff. Its always a pleasure to shop here and always my first thought when looking for a present for my husband.
2 July 2022
Reply from LOVE BRAND & Co.
Dear Amanda,
Thank you for taking the time to share such a great review on our products and shops - we are glad to hear!
With very best wishes,
Team LB 🐘
Great quality shirts and amazingly fast…
Great quality shirts and amazingly fast online delivery service.
2 July 2022
Reply from LOVE BRAND & Co.
Dear Laura,
We are so glad to hear that you are happy with our service and products.
We hope you will make a lot of new beautiful memories wearing LOVE BRAND & Co and we hope to see you shopping again with us in the near future.
Very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Mary,
Many thanks for your lovely review, it was a pleasure to help you and we are so glad to hear that you are happy with our service.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
Super quick delivery and perfect fit…
Super quick delivery and perfect fit and look - absolute recommendation. I would have loved two separate bags for the two swim shorts, though. I only received one.
27 June 2022
Reply from LOVE BRAND & Co.
Dear AG,
Thank you for your kind review; we are very happy to hear!
At this time we include swim bags only with the adults' swimming trunks and not with boys and girls bottoms, however, we highly appreciate your feedback and we will definitely look into it.
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Robyn,
Many thanks for your lovely review, it was a pleasure to help you and we are so glad to hear that you are happy with our service.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
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