Returns service is really poor. You have to email for a returns form as there is no portal for this. After 2 emails and no response I had to call for a form and then was refunded the incorrect amount... See more
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See what reviewers are saying
Absolutely delighted with my order from Love Brand! Beautiful clothing and I’m now the proud owner of a gorgeous pair of linen trousers. Everything was beautifully packaged, including a lovely persona... See more
We bought two fabulous men’s linen shirts. The patterns are unique and beautiful. Compliments received on first wearing. I spotted a smashing blue and white silk Blondie blouse that I know will bec... See more
Company replied
Arrived promptly, well packaged. Love the colour, pattern and beautiful quality... expensive tho even at half price! They're a Christmas gift for my partner...hopefully they'll fit. I'm looking for... See more
Company replied
Company details
Written by the company
LOVE BRAND & Co. is the ultimate destination for premium swimwear and resortwear. At LOVE BRAND & Co. we believe in living well and living green. We love the good life and love the planet too and we believe one doesn’t have to cost the other. Giving back and sustainability is the message of love in LOVE BRAND & Co. Our loving ethos runs through everything we do. From how we make our clothes and operate as a company, to our commitment to helping wildlife and communities.
Contact info
5 Park Walk, SW10 0AJ, London, United Kingdom
- 020 7373 8338
- support@lovebrand.com
- lovebrand.com
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What is there not to Love?
Always great, wonderful quality, great fit and we love the new designs. Have been a fan for many years!
1 September 2022
Reply from LOVE BRAND & Co.
Dear Isabelle,
Thank you for taking time to leave such a lovely review on our products; we are so glad to have you with us!
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Dominic,
We are so glad to read this amazing feedback, thank you for your kind words.
We look forward to assisting you in future.
With our very best wishes,
Team LB 🐘
Polite efficient and prompt service
1 September 2022
Reply from LOVE BRAND & Co.
We are very happy to hear that you enjoy our products and customer service, Nazneen - we look forward to assisting you again soon.
With our very best wishes,
Team LB 🐘
Very friendly and helpful staff. Couldn’t recommend more
Very helpful and friendly staff. Great selections of swimming trunks. Highly recommended.
5 September 2022
Reply from LOVE BRAND & Co.
Dear George,
Thank you for your lovely review, we are so glad you enjoy our products and service.
If there is anything we can assist you with, do not hesitate to contact us at support@lovebrand.com, we will be happy to help.
With our very best wishes,
Team LB 🐘
Fantastic product and customer service
7 September 2022
Reply from LOVE BRAND & Co.
We are very happy to hear that you enjoy our products and customer service, Mr Chonkotapi - we look forward to assisting you again soon.
With our very best wishes,
Team LB 🐘
The shop I visited was somewhere near Bayswater
The shop I visited was somewhere near Bayswater, both girls were very very friendly and helpful. Was their recommendation to either visit the other store nearest was St. Christopher street. She also took my details for further assistances online purchase. Thank you so much and keep the great customer service and experiences.
4 September 2022
Reply from LOVE BRAND & Co.
Dear Anjit,
Thank you for taking time to leave us such a lovely review, it is very much appreciated.
We look forward to seeing you shopping with us again soon.
With our very best wishes,
Team LB 🐘
Great customer service
Great customer service, fast delivery, super t shirt = happy son.
15 August 2022
Unprompted review
Reply from LOVE BRAND & Co.
Dear Georgina,
We are so glad to hear that you are happy with our service and products.
We hope your son will make a lot of new beautiful memories wearing LOVE BRAND & Co and we hope to see you shopping again with us in the near future.
Very best wishes,
Team LB 🐘
Beyond T shirts! Attractive acessories.
I bought 2 pairs of earrings and a pair of sunglasses on impulse walking past the shop easily hidden by the restaurants one Sunday afternoon. The young lady there though quite new to the branch was very helpful and sweet which motivated me to stay and look around.
26 August 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again, Ruby.
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you leaving us a lovely review.
We are so happy to hear that you are happy with your products and service.
With our very best wishes,
Team LB 🐘
A very charming young man served us at…
A very charming young man served us at the Notting Hill branch, Westborne Road, who was very knowledgable and helpful bringing out a large assortment of clothes in various sizes.
22 August 2022
Reply from LOVE BRAND & Co.
Dear Thomas,
Thank you very much for taking the time to leave such a great review; your words are very much appreciated by the whole team.
With very best wishes,
Team LB 🐘
Great stuff, compliments everywhere I go!
Everywhere I go people stop and asked me where I bought this shirt!
21 August 2022
Reply from LOVE BRAND & Co.
Dear Gregory,
Many thanks for your lovely review on our products.
We hope to see you shopping with us again soon for more exciting prints.
With very best wishes,
Team LB 🐘
Rapid delivery
Rapid delivery . Excellent responsive and personal customer care . Good products . Would definitely buy from this company again.
21 August 2022
Reply from LOVE BRAND & Co.
Dear Clare,
Many thanks for your lovely review; we are so glad to hear that you are happy with our customer care and the quality of the products.
We look forward to seeing you shopping with us again soon!
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again, William.
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you leaving us a lovely review.
We are so happy to hear that you are happy with your products and service.
With our very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Kunde,
Thank you very much for leaving us such a great review - it is very much appreciated!
We look forward to seeing you shopping with us again in the future.
With our very best wishes,
Team LB 🐘
only delivery was an issue
only delivery was an issue - you decide to pay for 3 day delivery, but when the 3 day delivery doesn't happen? no refund, not even part - surely that's wrong?
16 August 2022
Reply from LOVE BRAND & Co.
Dear Bob,
Our sincere apologies to hear that your parcel was delayed; it is not in our standards and we are very sorry this has happened.
We currently have no record of you contacting us in regards to your order but a member of the team has just got in touch with you and we will be happy to try and rectify your experience.
We look forward to supporting you further.
With our very best wishes,
Team LB 🐘
I placed an order on Wednesday and…
I placed an order on Wednesday and expected a delivery for Friday or Saturday as it said 1-2 days on postage, yet still no update on delivery status. Customer service and choice of courier is pretty second rate
16 August 2022
Reply from LOVE BRAND & Co.
Dear Jake,
Very sorry to see this review.
We currently have no record of you contacting us in regards to your order or any other query; we will contact you directly and investigate your order, which was shipped on the same day you placed the order.
We look forward to supporting you further.
With our very best wishes,
Team LB 🐘
Love the bathing suits
Love the bathing suits. Great quality and look great! Arrived so quickly and wrapped elegantly with a super cool bag to carry them.
13 August 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again, Dallas.
With our very best wishes,
Team LB 🐘
Brilliant clothing even better customer…
Brilliant clothing even better customer service.
Ordered the linen trousers and they are really nice trousers. Had to return the first pair for a different size and customer services couldn’t have been more helpful. Will definitely buy from again in the future.
12 August 2022
Reply from LOVE BRAND & Co.
Dear David,
Many thanks for your great review; we are so glad to hear that you are happy with our customer service and the products.
Your words and feedback mean a lot to us!
We look forward to seeing you shopping with us again soon and we remain here should you need any help or advice.
With very best wishes,
Team LB 🐘
Best customer experience I’ve ever had
Best customer experience I’ve ever had! Quick responses
9 August 2022
Reply from LOVE BRAND & Co.
Dear Jamie,
We are so glad to hear, your words make us incredibly happy!
Do not hesitate to contact us again should you need assistance with your future purchases and we wish you a lovely holiday.
With kind regards,
Team LB 🐘
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