Returns service is really poor. You have to email for a returns form as there is no portal for this. After 2 emails and no response I had to call for a form and then was refunded the incorrect amount... See more
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See what reviewers are saying
Absolutely delighted with my order from Love Brand! Beautiful clothing and I’m now the proud owner of a gorgeous pair of linen trousers. Everything was beautifully packaged, including a lovely persona... See more
We bought two fabulous men’s linen shirts. The patterns are unique and beautiful. Compliments received on first wearing. I spotted a smashing blue and white silk Blondie blouse that I know will bec... See more
Company replied
Arrived promptly, well packaged. Love the colour, pattern and beautiful quality... expensive tho even at half price! They're a Christmas gift for my partner...hopefully they'll fit. I'm looking for... See more
Company replied
Company details
Written by the company
LOVE BRAND & Co. is the ultimate destination for premium swimwear and resortwear. At LOVE BRAND & Co. we believe in living well and living green. We love the good life and love the planet too and we believe one doesn’t have to cost the other. Giving back and sustainability is the message of love in LOVE BRAND & Co. Our loving ethos runs through everything we do. From how we make our clothes and operate as a company, to our commitment to helping wildlife and communities.
Contact info
5 Park Walk, SW10 0AJ, London, United Kingdom
- 020 7373 8338
- support@lovebrand.com
- lovebrand.com
3.8
Great
430 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from LOVE BRAND & Co.
Dear Felicity,
Thank you for taking the time to write such a lovely review, we are very glad to hear that you love our products and service!
Do not hesitate to get in touch with us at support@lovebrand.com for any questions or advice.
With very best wishes,
Team LB 🐘
The most amazing customer service and…
The most amazing customer service and atmosphere.
My new favorite place to shop!
3 May 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Quality good
Quality good. Although delivered very creased. Quite expensive compared to similar brands.
1 May 2022
Reply from LOVE BRAND & Co.
Dear Peter,
Thank you for your review and we are very sorry to hear about it - this is not in our standards; we are aware that a member of the team has already got in touch with you and should you need any further help, do not hesitate to reach out to us at support@lovebrand.com.
We are very happy to hear that you enjoy the quality of our products!
With our very best wishes,
Team LB 🐘
Great clothes and customer care!
1 May 2022
Reply from LOVE BRAND & Co.
Thank you for your great review.
We are glad to hear that you enjoyed our service and products and we look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Absolutely fantastic
30 April 2022
Reply from LOVE BRAND & Co.
We are glad to hear that you enjoyed our service and products, Manuel!
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice in the near future.
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear!
We look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Fab service in the shop and a…
Fab service in the shop and a brilliantly fitting and well made shirt. Couldn’t be happier!
20 April 2022
Reply from LOVE BRAND & Co.
Many thanks for taking the time to leave us a lovely review, it is very much appreciated by the whole team who tries their best to make LOVE BRAND's customers happy.
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice and we look forward to seeing you back in our shops!
With very best wishes,
Team LB 🐘
Great trunks
16 April 2022
Reply from LOVE BRAND & Co.
Many thanks for your kind words; a lot of work and care goes behind every single one of our trunks and we are glad to hear that you love them as much as we do!
Do not hesitate to get in touch at support@lovebrand.com should you need any help or product advice in the near future.
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
We are glad to hear that you enjoyed our products and service, Simon!
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice in the near future.
With very best wishes,
Team LB 🐘
Divine swimming trunks ..
Divine swimming trunks ... my son has two pairs that he wore everyday on holiday! The colours look beautiful in the sunlight and the fit is perfect.
12 April 2022
Reply from LOVE BRAND & Co.
Thank you for taking the time to leave such a great review on our products.
We always like to find ways to improve and keep growing and the feedback from the people that have tried our products is very much important to us.
Do not hesitate to get in touch at support@lovebrand.com should you need any help or product advice in the near future.
With very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Dear Karl,
Many thanks for taking the time to leave us a review.
We are glad to hear that you are happy with the products and the delivery service, it is very important for the whole team.
We hope to see you shopping with us again very soon.
Very best wishes,
Team LB 🐘
Reply from LOVE BRAND & Co.
Thank you for such a great review, Laura.
We look forward to seeing you shopping with us again soon!
Very best wishes,
Team LB 🐘
Excellent quality and design.
5 April 2022
Reply from LOVE BRAND & Co.
We are so glad to hear that you enjoy our designs and quality of our products!
Do not hesitate to reach out to us should you need any help or advice in the near future.
With very best wishes,
Team LB 🐘
It’s always a great experience buying…
It’s always a great experience buying from Love Brand.
3 April 2022
Reply from LOVE BRAND & Co.
Thank you for your lovely review, we are very happy to hear.
We look forward to seeing you shopping with us again!
With our very best wishes,
Team LB 🐘
Great products and beautiful shops but…
Great products and beautiful shops but the real added value is the staff, from sales assistants to the customer service. Thank you so much for all your support and assistance during my shopping experience!! Super well done!
29 March 2022
Reply from LOVE BRAND & Co.
Dear Cristina,
Thank you for such a great review; your words are so much appreciated by the whole team.
It has been a pleasure assisting you and we look forward to seeing you shopping with us again, both in store and virtually!
With our very best wishes,
Team LB 🐘
From the moment that the shop door was…
From the moment that the shop door was opened with a smiling welcoming face, despite it being 10:mins before opening time, visiting your shop was an absolute pleasure. Fabulous natural fibres and some unusual products. Eg I found a most attractive strap to attach to my handbag which enables me to now wear it across my shoulder so that I can be hands free - this was something I was planning to make for myself and now it’s so wonderful that I don’t need to! I’m looking forward to returning when I have more time to tryon some of the fabulous garments …..and I traduce my two daughters to it’s really attractive stock! Bravo to the team for creating a new concept in the fashion retail business.
27 March 2022
Reply from LOVE BRAND & Co.
Dear Ninka,
Many thanks for your lovely review and feedback, your words made the whole team incredibly proud! We look forward to welcoming you in our shop again very soon and happy to further assist you.
With our very best wishes,
Team LB 🐘
Linen trousers
I've been looking for Linen trousers to replace an old pair and these were just the thing. Not cheap but seems like quality product. Good fit and style
21 March 2022
Reply from LOVE BRAND & Co.
Thank you for leaving such a great review, your feedback is very much appreciated by the whole team.
We are happy to hear that you are satisfied with your new linen trousers and their quality, and we look forward to seeing you shopping with us again.
With our very best wishes,
Team LB 🐘
Great Brand! Great Service!
Great Brand! Great Service!
I cannot speak highly enough of the service I received from this brand when trying to order a last minute gift for my partner.
The item I originally ordered was out of stock but Mary from their customer service team was refreshingly attentive, proactive and friendly and found me a perfect solution!
I will be ordering again from them very soon.
16 March 2022
Unprompted review
Reply from LOVE BRAND & Co.
Hi Cassie,
Thank you for taking the time to leave such a lovely review, your words are very much appreciated by the whole team.
We focus on making our customers happy and we are glad to hear that you were satisfied with the solution provided and the overall service!
We look forward to seeing you shopping again at LOVE BRAND & Co. and happy to have you with us.
Very best wishes,
Team LB 🐘
Brilliant service from the Love Brand &…
Brilliant service from the Love Brand & Co team
20 February 2022
Reply from LOVE BRAND & Co.
We are glad to hear that you enjoyed our service, Alan!
Do not hesitate to reach out to us at support@lovebrand.com should you need any help or advice.
With very best wishes,
Team LB 🐘
Like the philosophy
Like the philosophy. Also great products, and delivered very efficiently.
14 February 2022
Reply from LOVE BRAND & Co.
Thank you for taking the time to share such a lovely review, it is very much appreciated by the whole team.
Very best wishes,
Team LB 🐘
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